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Home My WebLink AboutPR 19358: RENEWAL, ACADIAN AMBULANCE SERVICE P. R. No. 19358 06/06/2016 gt RESOLUTION NO. A RESOLUTION APPROVING THE RENEWAL APPLICATION OF ACADIAN AMBULANCE SERVICE, INC. FOR AN AMBULANCE AGREEMENT WHEREAS, a company that desires to operate an ambulance within the City is required to file an application, under Chapter 114 of the Code of Ordinances; and WHEREAS, the City adopted Ordinance No. 10-05, which amended the code as it pertained to emergency medical vehicles; and WHEREAS, the application shall be verified under oath and provide the following: 1) The name, resident address, and telephone number of the owner of the ambulances for which an agreement is desired to be authorized; 2) The business name, telephone number, and address of the premise which is to serve as the base of operations from which the ambulance service will be originated; 3) The make, model, motor number, and correct state license plate number of the ambulance; 4 ) The experience of the applicant and his employees in the transportation and care of s ' ck or injured persons; (5) The number and type, age and patient capacity of each private ambulance proposed to be operated by the applicant; (6) History of the response time of the owner in other similar cities; and (7) Rates to be charged. ; and s.pr19358 WHEREAS, under Section 114-41 of the Code of Ordinances, the Agreement shall only be authorized if the applicant receives a determination by majority vote of the City of Council that it is in the best interests of the citizens of Port Arthur that an ambulance agreement be authorized; and WHEREAS, Acadian Ambulance Service, Inc. has submitted a non- refundable application fee of $1, 000, and a renewal application, a copy of which is attached hereto as Exhibit "A"; and WHEREAS, the City Council has reviewed the comments of the Fire Chief, which are attached hereto as Exhibit "B"; and WHEREAS, it is deemed in the best interests of the citizens to authorize a Non-Exclusive Ambulance Agreement with Acadian Ambulance Service, Inc. , in substantially the same form as attached hereto as Exhibit "C" . NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR, TEXAS : Section 1 . That the facts and opinions in the preamble are true and correct. Section 2 . That the City Manager is herein authorized to execute the Non-Exclusive Ambulance Agreement with Acadian Ambulance Service, Inc. , in substantially the same form as attached hereto as Exhibit "C" . s.pr19358 Section 3 . That the effective date of the new Agreement shall begin on the 13th day of August, 2016, and it shall expire on the 12th day of August, 2019 . Section 4 . That a copy of the caption of this Resolution be spread upon the Minutes of the City Council . READ, ADOPTED AND APPROVED on thi_ day of A. D. , 2016, at a Meeting of the City Council of the City of Port Arthur, Texas, by the following vote: AYES: Mayor: ; Councilmembers : NOES : MAYOR ATTEST: Sherri Bellard, City Secretary APPROVED AS TO FORM: ./ d. Val Tiz—o, C ' ty At-torney APPROVED FOR ADMINISTRATION: Brian McDougal, City Manager s.pr19358 EXHIBIT "A" s.pr19358 4.010"--*,/4cadianESOP Z ,,.� e ervice , ' NATIONALLY 3720 Corley •Beaumont, TX• 77701 EMPLOYEE ACCREDITED OWNED AMBULANCE DISPATCH 800-259-1111 SOUTHEAST TEXAS ADMINISTRATION 409-980-7702 1!+ CORPORATE May 10, 2016 OFFICE 800-259-3333 p.• BILLING 800-259-2222 Ms. Valecia Tizeno, City Attorney City of Port Arthur w. P. 0. Box 1089 Port Arthur, TX 77641 - 1089 Dear Ms. Valecia, Please find enclosed our check for$1,000 plus all documentation required in the ambulance ordinance in order to renew our contract. I hereby swear and affirm that all information provided is correct. If you have any questions for need further documentation, please don't hesitate to call me. Sincerely, L.e Michael A. Burney Regional Vice President NA TALIE M. BROUSSARD r ''" MyCJuly 25, 2017 Mit j I ,,h,nnd yttd-05cm C/CTlJV 0 kr":* Acadian Ambulance Service, Inc. Principle Acadian Owners Iftpaudanca Service ACADIAN AMBULANCE SERVICE, INC. 130 East Kaliste Saloom Road P.O. Box 98000 Lafayette,LA 70509 0 CEO/Chairman of the Board: Richard E. Zuschlag 108 Astoria Loop Lafayette, LA 70508 337-291-1599 President: Jerry Romero 130 East Kaliste Saloom Road Lafayette, LA 70508 337-291-1583 Secretary: David L. Kelly 130 East Kaliste Saloom Road P.O. Box 98000 Lafayette, LA 70509 337-291-1559 Board of Directors: Richard E. Zuschlag, Chairman& CEO,Acadian Ambulance Service, Inc. David L. Kelly, CFO & Executive VP, Acadian Ambulance Service,Inc. Jerry Romero, President, Acadian Ambulance Service, Inc. 6 Fred H. Mills, Jr. President Farmer's &Merchants Bank 100 South Main St. Breaux Bridge, LA 70517 337-332-2115 John Rester P.O. Box 1662 Gulfport Ms. 39502 r 0 J . Acadian Ambulance Service, Inc. Principle Acadian ,d uiaxs.eService Owners (cont.) y Owners: Richard E. Zuschlag (12.89%) P.O. Box 98000 Lafayette, LA 70509 Richard& Elaine Zuschlag 1992 Family Trust(7.69%) do Charlotte Zuschlag, Trustee P.O. Box 98000 Lafayette, LA 70119 F f rust as Trustee for the Acadian Ambulance Service, Inc. Employee Stock Ownership ►. ran(79.24 %) 1099 New York Avenue,NW 6th Floor Washington, DC 20001 14 R A� V O BEEd l Station Location Information Acadian AM bola ace Service Port Arthur Station 3535 Gates Boulevard Suite 105 Port Arthur, TX 77642 Additional Stations �► Southeast Texas Administration/ Groves Station Communications Center 3946 Franklin 3720 Corley Ave Groves, TX 77619 Beaumont, TX 77701 11. Nederland Station Vidor South Station 1158 Nederland Ave 130 E.Courtland St -' Nederland, TX 77627 Vidor, TX 77662 Bridge City Station Silsbee Station 2845 Texas Ave 2600 Nerren Lane Bridge City, TX 77611 Silsbee, TX 77656 Orange County Station Kountze Station 1502 Strickland Drive, Suite 6 & 7 445 Monroe Orange, TX 77630 Kountze, TX 77625 Mauriceville Station Kirbyville Station 10895 Hwy 12 105 S. Elizabeth Mauriceville, TX 77626 Kirbyville, TX 75956 Jasper Station 2043 S. Wheeler Jasper, TX 75951 p • t p. 11 5 5 Vehicle List / adian Unit Spec-Make Mfg Year Spec-Model License Plate Unit Serial Number 431 Mercedes 2012 Sprinter DL4F935 WD3PE7CC9C5629546 5 432 Mercedes 2015 Sprinter GGJ6535 WD3PE7CD1FP137515 433 Chevrolet 2014 3500HD CZZ6830 1 GB3CZC81 EF132879 5 434 Mercedes 2013 Sprinter BWJ3357 WD3PE7CD0D5765591 5 435 Mercedes 2013 Sprinter GGJ2140 WD3PE7CC8D5736833 436 Mercedes 2013 Sprinter BYY5518 WD3PE7CD1D5779208 437 Dodge 2012 4500 BMM2365 3C7WDKBL9CG323631 438 Mercedes 2012 Sprinter DL4G431 WD3PE7CC8C5663753 439 Mercedes 2012 Sprinter BCN3001 WD3PE7CC4C5663751 441 Dodge 2009 Sprinter CPK7097 WD0PE745795391573 a, 443 Mercedes 2015 Sprinter HFY8995 WD3PE7CD2FP137765 444 Mercedes 2012 Sprinter BCN4320 WD3PE7CD2C5680864 445 Mercedes 2012 Sprinter DL4G430 WD3PE7CC0C5663746 446 Dodge 2009 Sprinter AG50910 WD0PE745995391574 447 Chevrolet 2008 3500HD GRS8771 1GBJC34698E208943 448 Chevrolet 2012 3500HD BU91181 1GB3CZCL4CF200738 lb 449 Mercedes 2012 Sprinter DL4K221 WD3PE7CC6C5627415 p 451 Chevrolet 2015 3500HD DLG0922 1GB3CYC83FF109356 452 Chevrolet 2015 3500HD DNP8889 1GB3CYC82FF108960 453 Chevrolet 2013 3500HD CDB9976 1GB3CZC85DF175796 p d 454 Mercedes 2011 Sprinter GGJ3699 WD3PE7CC5B5545254 455 Dodge 2009 Sprinter AG50911 WD0PE745695392116 I" 456 Mercedes 2013 Sprinter BWH8794 WD3PE7CC5D5740743 457 Mercedes 2012 Sprinter BCN4321 WD3PE7CC4C5663748 458 Mercedes 2011 Sprinter CN1K405 WD3PE7CCXB5545251 p 471 Chevrolet 2013 3500HD BWJ2969 1GB3CZC88DF189062 .9 472 Chevrolet 2012 35001-ID BV44379 1GB3CZCL9CF197139 IR .9 473 Mercedes 2015 Sprinter GGJ2141 WD3PE7CD7FP116541 P. 474 Mercedes 2011 Sprinter CV1 8645 WD3PE7CC3B5545253 P. 475 Mercedes 2012 Sprinter DL4H563 WD3PE7CC6C5663752 kel 476 Mercedes 2013 Sprinter CZZ9595 WD3PE7CD2D5794476 487 Mercedes 2012 Sprinter BJM4283 WD3PE7CD9C5680862 014 j 488 Mercedes 2014 Sprinter DPD5476 WD3PE7DDXE5878559 °., 489 Chevrolet 2013 3500HD BZM2396 1GB3CZC89DF189765 0 490 Chevrolet 2009 G-Van THX272 1GBJG316891156044 0 492 Dodge 2006 Sprinter BWJ1945 WDPPD844165896523 II 493 Mercedes 2015 Sprinter GHG9666 WD3PE7CDXFP118087 ® 494 Mercedes 2012 Sprinter BCN3402 WD3PE7CDDC5680863 496 Mercedes 2012 Sprinter DT8H874 WD3PE7CC2C5663750 0 591 Chevrolet 2009 3500HD BG1B535 1GBJG316191173039 592 Mercedes 2012 Sprinter BL1W666 WD3PE7CC1C5626785 633 Mercedes 2011 Sprinter CN1H460 WD3PE7CC3B5533393 635 Mercedes 2012 Sprinter BCN3401 WD3PE7CC6C5663749 9 637 Mercedes 2012 Sprinter BCN4322 WD3PE7CC4C5664740 5 656 Mercedes 2011 Sprinter CN1M091 WD3PE7CCXB5533391 675 Chevrolet 2009 3500HD GGJ7335 1GBJG316391117409 691 Dodge 2009 Sprinter AG50913 WD0PE745295391576 693 Mercedes 2016 Sprinter GTX1333 WD3PE7CD8GP174790 a 5 5 5 5 S S 5 S S 5 S S S S d S SS10. rof S S Sww S D D D D 10 P 3 at lb 7 ,i,.. * lia Company Experience i adian ita :,4Ce Service. } ACADIAN AMBULANCE SERVICE Ili d Primary 911 Provider SERVICE AREAS lb od t. 1971 –Present Lafayette Parish,LA r. 1972–Present Vermillion & St. Mary Parishes,LA 1974–Present Acadia, St. Martin,Jeff Davis & Terrebonne Parishes,LA; Eunice and Thibodaux Hospital Districts 0, 1979–Present Assumption Parish, LA './ 1981 –Present Pointe Coupee & St. Landry Parishes,LA 1982–Present Lafourche,Tangipahoa and St. Helena Parishes, LA 1986–Present Ascension Parish, LA 1988–Present Iberville Parish,LA 1990–Present Avoyelles Parish, LA ri 1993–Present St. John the Baptist Parish,LA o 1995–Present East Feliciana & Rapides Parishes,LA 0. 1998–Present Calcasieu, Allen,Beauregard,Natchitoches,Vernon, Sabine &Desoto � Parishes,LA i0 2000–Present Jackson County,MS p. so 2006–Present Orange County, TX 2009–Present Unincorporated areas of Bexar County,TX 0 2009—Present City of Windcrest,TX 2009—Present City of Castle Hills,TX ,0 2009—Present City of Von Ormy,TX P. 2009—Present City of Hollywood Park, TX 2009—Present Hill Country Village,TX O 2009—Present City of Somerset, TX 2009—Present City of China Grove,TX r O 2009—Present City of Fair Oaks Ranch,TX 4 2009—Present City of Grey Forest, TX 00 2009—Present City of St. Hedwig,TX P 2009–Present Hardin County,TX "r 2010–Present Jasper County,TX g. 2010–Present City of Port Arthur, TX P. 2010–Present City of Groves,TX t 2010–Present City of Port Neches,TX 2010–Present City of Nederland,TX 2011 –Present Live Oak County, TX 2011 –Present Medina County,TX 2011 –Present City of Huffman,TX IP 2012 –Present City of Nome, TX 2012 –Present City of China, TX 2013-Present City of Webster TX 11 2013-Present City of Seagoville,TX II I D m,, Company History, Experience ., i Acadian Ambulance Service,the nation's largest privately-owned, A radian nationally-accredited and employee-owned ambulance service, began y 9IMC£Ser1Jca operations in September of 1971. 4 t.i In 1970, as a result of improved federal guidelines, funeral homes announced that they would is cease ambulance operations. From humble, but ambitious beginnings, in the summer of 1971, is three young executives, Roland Dugas, Richard Zuschlag, and Richard Sturlese, with a vision to is create a model and flag-ship ambulance service, sought approval from the Lafayette Parish R. Government to start the area's first professional ambulance company. Now, after nearly four decades of service, Acadian has grown not only as the largest private-owned ambulance service, pii but is also regarded and heralded as the premier ambulance and medical transportation company 0 in the US. Earning international acclaim from business, healthcare and political leaders alike for t6 an uncompromised pursuit and dedication to provide excellence in patient care, on-going r, innovation, industry research and loyal civic stewardship, Acadian now serves 33 counties in Li Texas, and 33 parishes in Louisiana and 1 county in Mississippi, 36 of which as the primary 911 Pi provider-with a compassionate team of over 3800 employees. Pa ,11 `' Acadian's service area is geographically diverse and access 1; areas, which prompted our company to develop an ability to ,.pr. 1 is offer customized, reliable and innovative solutions to meet the CD R. needs of the communities and customers we serve. From TX ', r P MS ii• Acadian's inception, company leaders have been steadfast in _1 ° i ,� taking our responsibilities to our patients, local communities p�`�; - 1 and our employees very seriously. '44 ''; e' Today, Acadian is among America's most admired companies. ad:an 0 Our team has been featured in Inc. Magazine, as well as many other trade and business journals and publications. Acadian is proud to be recognized by the U.S. Senate,the Smithsonian 0 Institute for Innovation and Microsoft Founder and Author Bill Gates, for our continuous mo dedication to provide innovative solutions intended to evolve and adapt our company to the ever- changing healthcare environment. In addition, we have listed some additional recognitions r. bestowed upon our great team: State of Louisiana Proclamation—Acadian Ambulance: 'il Heroic Response to Hurricanes Katrina and Hurricane Rita; LA Senator Mike Michot; R. James O. Page Leadership Award,Journal of Emergency Medical Services (JEMS); Employee Owner of the Year, The ESOP Association; Annual Gold Standard Service of the Year Award,EMS Magazine; and Best Marketing Award, Medtronics, Acadian Medical F, Products. O �� j i \ °` ,, The men and women of Acadian R-, ,} rrr Ambulance Service stand ready to ce �'� 1' 1 ` .41 " 3 `q ° . . / answer the call-to-duty for a M-�;�1 '1,-'-` 0� F 2 1 a } S population of well over 5.2 ;4.t, 0 .4,,QQ/ R .,.4f:44(, i 0 c million people in Texas, 0 ,:�-.�j - ,0 i _ �� ' .,, , Mississippi and Louisiana—every t t , ��;'�� E ` day. Our average transports are ! over 1246 patients per day i .> fl • ' companywide. 0 0 0 Mission Statement The mission of Acadian Ambulance Service is to provide superlative medical care and transportation. We put service first in a professional and sensitive manner while maintaining the dignity of those we serve. This commitment is further exemplified through the development and I enrichment of our staff and the continuation of our tradition of excellent service while profitably 11 i meeting the challenges of our health care environment. Be _1616 �� A * Resources, Accreditation & Clinical e Radian Sophistication ',Ince Service Since our inception, Acadian Ambulance Service has been known nationally as a leader in Emergency Medical Services. By enjoying strong, financially stable 0 growth, we have been able to enhance the level of services to the communities we serve, while h providing long-term career opportunities for our employee-owners. IN O With a fleet of over 400 ambulances and by operating in contiguous areas, we have the unique e ability of shifting resources to accommodate a demand that might tax a stand-alone EMS system. d This is especially significant when responding to Mass Casualty Incidents or large natural I, disasters. All of our ambulances have Mobile Data Terminals with GPS tracking so that our Emergency Medical Dispatchers can monitor every movement and direct ambulances to the most 0, appropriate route. d h e Due to the diverse geography of the areas we serve, emergency calls t "- come from locations difficult or impossible to access by ground f: ambulances. Air Med Services was launched in 1981 as our response ✓ J '� � to this vital need. Today, we operate eight medically-configured A tlen • ' �' r •' helicopters. ' Fi In addition,we have the ability to respond to transports to longer distances. Air Medical Charter Services includes three medically-configured fixed-wing aircraft for extended transports across the continental United States. Both Rotor-Wing and Fixed-Wing Services are utilized by the Southeast Texas healthcare community. 1 Southeast Texas Operations In June 2006, Acadian Ambulance Service was given the opportunity to begin serving the communities in Southeast Texas. We currently staff daily 30 ambulances, 4 Sprint Supervisor vehicles, and 24 : wheelchair vans. Acadian Ambulance has the ability to add additional resources as needed to handle increased call volume. "'� _ v= - :' ' i Acadian Ambulance of Southeast Texas employs nearly 300 team ,;*,k,,; a£ members. 1 Employee Ownership foil,* 1 Acadian Ambulance Services, Inc. is an employee-owned company. ESOP •S 1 (Employee Stock Ownership Plan) enables our working family to share in the wealthESOP: they help create. Acadian Ambulance is a better company because of this program iii- which maximizes human potential by enhancing the self-worth, dignity, and )i►ici*4 ► wellbeing of our people. 1 Tio Irs Resources, Accreditation & Clinical Sophistication (cont) 4cadian 116 National * Southeast Texas Facility E M K+1,120/Academy The National EMS Academy or "NEMSA" exists to educate entry-level EMTs and paramedics. We provide continuing education and training for a number of EMS career pathways and collaborate with other organizations with similar interests. Acadian is establishing a NEMSA site in Southeast Texas to provide these educational opportunities to local citizens. The full-time faculty and staff include 36 members with diverse backgrounds including pre- hospital emergency care, medical education,technology,research and support functions. We provide innovative solutions to real world problems and continuously monitor our effectiveness. Programs encourage participation,using a team-based approach to active learning. Curricula are peer reviewed for appropriateness, standardization and quality. The National EMS Academy exists to educate its learners to develop the knowledge, skills and values that will enable them to achieve their professional goals, improve the productivity of their organizations, and provide leadership and service to their communities. National Accreditation t> Because of our growing commitment and success in Texas, we are proud to �PG��{ThS10N pk44 announce that Acadian Ambulance Texas Operation was awarded its own CAAS Accreditation in 2010 separate from Acadian Ambulance Service, Inc. (Louisiana) X02 =``_ c which was accredited in 1995. The Commission on Accreditation of Ambulance �'ACCREDITED v Services (CAAS) awarded Acadian Ambulance Texas with a perfect score and ince 1995 zero deficiencies. Acadian is one of only four services with this accreditation in $�' ' the State of Texas. The tough standards we meet for accreditation are important for providing the best possible patient care. This voluntary process signifies that we have met the "gold standard" determined by the ambulance industry to be essential in our operations and relationship with our agencies, the general public, and the medical community. Our promise is to continue to seek even better ways to serve our customers. :, ,r: Quality of Service/Ability to Perform Acadian anhulance Se v,<:.: 4 Quality of Service In the past 7 years, we have continued to meet and exceed local governmental response time requirements while meeting our transport requests, in a timely manner, from our contracted facilities. Clinical Sophistication Since Acadian Ambulance began serving Southeast Texas, we have continued to meet and exceed local 4. governmental response time requirements while meeting our transport requests, in a timely manner, from our contracted facilities. ...00,1111111"" Acadian's commitment to excellence is evident in every aspect of the company. Much of our success is the result of innovation, dedication of our employees and excellent customer service. Since 1971, Acadian Ambulance Service,whether responding to a natural disaster or non-emergency calls,has remained a most dependable and innovative ambulance company. Our commitment to providing the best pre-hospital emergency medical care starts with our employees,Nationally Registered EMT's and Paramedics. They are required to complete continuing education courses, provided by the National EMS Academy, and to stay current on the latest medical procedures, medications and clinical protocols. Disasters and other large-scale accidents pose critical challenges and we have a solid base of experience in dealing with mass casualty incidents. Dr. Chuck Burnell (Chief Medical Director) and Dr. Emily Kidd(Texas Medical Director) are our full-time medical directors. They oversee the continuing education courses, clinical quality improvement programs and clinical protocols for our medical staff. Critical Care Transports Included in the 23 MICU trucks staffed daily in Southeast Texas, 5 of those units are Critical Care Transports (CCT)Ambulances. s ' All medics participating in our CCT program areput through an :, �'citha'AL C4RE '°4' p P g P g g �, `� �., intense training regimen that includes advanced training in I " irCardiology,Neurology, High Risk OB and Neonatology. All of ` 4 4i a our CCT trucks carry Impact EMV+ventilator*, 3 channel IVAC pumps, "Thoraclex" chest drain devices and several 7 � �,; \ medications that allow for cutting edge care. *The Impact EMV +Ventilator was recently purchased by Acadian which will � . ,G. provide the most current technology for pre-hospital care. This ventilator is capable of assist control, synchronized intermittent mechanical ventilation(with or without pressure support), and continuous positive airway pressure (with or without pressure i support)modes of mechanical ventilation. The EMV+ is capable of delivering invasive and non- invasive ventilation, as well. 1 - Quality of Service/Ability to Perform (cont.) 4cadian Technology - 12 Lead Transmissions Acadian Ambulance staffs the majority of their mainline units at the MICU (Paramedic) level. All of our ambulances have Life Pack 12's with diagnostic 12 lead capabilities. All Paramedics are trained to diagnose and treat STEMI and arrhythmias. We also have the ability to transmit 12 leads wirelessly through using Bluetooth technology and mobile gateway devices. The 12 lead is sent instantaneously and is received in pristine condition. In addition, all of our units are equipped with CPAP and mobile data terminals that have GPS and mapping functions. Communications Center Currently Acadian has four Communications Centers = Texas�mcat ,Og�,,., - which can provide a redundant system allowing each center to serve as a backup to each other. They are established in Beaumont, Texas,Austin, Texas, ti Dallas, Texas and Lafayette, Louisiana. Ali Southeast Texas Dispatch Center On May 25, 2010, we established a state-of-the art dispatch center in Beaumont for the Southeast Texas Operation. The center includes 14 dispatch consoles 116 which are staff according to peak load. The center has 32 dispatch personnel on staff, all of which are Healthcare Provider CPR and NAEMD certified. p I' pY rG J E 1 1 � N ► Acadian Fee Schedule Ambulance Service ► ► ACADIAN AMBULANCE SERVICE, INC. ► PRICING CATALOG 2016 Rates ► Description Amount Effective Dates Transports ALS2 Emergency $ 1,372.00 January 1,2016 ALS1 Emergency 1,006.00 January 1,2016 ► ALS1 Non-Emergency 976.00 January 1,2016 BLS Emergency 1,006.00 January 1, 2016 BLS Non-Emergency 661.00 January 1, 2016 R Specialty Care Base 2,104.00 January 1,2016 Ambulance Response,treatment without transport 217.00 January 1,2016 J Mileage per Mileage - 0 - 50 miles $ 21.17 mile January 1,2016 .1 per 51 - 100 miles 21.17 mile January 1,2016 per 101 and over 21.17 mile January 1,2016 5 • • • Port Arthur Response Times radian • • • Over t1 )ast three year period, Acadian Ambulance Services, Inc. has met and exceeded the resp, time requirements as outlined in the City Ordinance Section 114-33 — Ambulance agre,LIient, section c3. Acadian Ambulance Services, Inc. submits reports monthly to the Fire Department as required. • • • 3 EXHIBIT "B" s.pr19358 _ City of f + ort rl{ru Tctas INTEROFFICE MEMORANDUM Office of the Fire Chief Date: June 13, 2015 To: Brian McDougal!City Manager D From: Larry Richard, Fire Chief /42k RE: Proposed Resolution 19358 Nature of the Request: Proposed Resolution 19358 authorizing the renewal of an ambulance agreement with Acadian Ambulance Service Staff Analysis, Considerations: Acadian Ambulance Service began operations in the City of Port Arthur on October 22, 2006 with the buyout of MetroCare EMS, on a weekly rotation with Stat Care EMS. Acadian satisfactorily complied with all City of Port Arthur Code of Ordinance requirements. In June of 2010, Acadian Ambulance Service bought out Stat Care EMS and became the only permitted Ambulance Company in the City of Port Arthur. Acadian satisfactorily complies with the response time requirements of the City of Port Arthur Code of Ordinances. Acadian Ambulance Service's peitnit to operate has been renewed ever since. Acadian Ambulance Service has satisfactorily met emergency medical services for the City of Port Arthur. Recommendations: The Fire Department recommends approval of this resolution. Budget Considerations: There is no budgetary impact to the City for this contract. Acadian Ambulance Service has paid the required $1,000 application fee. "Remember we are here to serve the Citizens of Port Arthur" P. O. BOX 1089 * PORT ARTHUR,TEXAS 77641-1089 * 409/983-8101 * FAX 409/982-6743 EXHIBIT "C" s.pr19358 4 NONEXCLUSIVE AMBULANCE AGREEMENT WHEREAS, Acadian Ambulance Service, Inc . , (Company) has applied to provide ambulance service in the City of Port Arthur; and WHEREAS, all parties agree that Acadian Ambulance Service, Inc . has complied with the City of Port Arthur' s application process, which is delineated in Section 114-33 of the Code of Ordinances; and WHEREAS, Acadian Ambulance Service, Inc . , acknowledges that the City of Port Arthur has the authority to regulate emergency medical service providers under Section 773 . 051 of the Health and Safety Code, V.T. C.A. ; and WHEREAS, the parties agree that there has been full and adequate consideration for this nonexclusive ambulance agreement; and WHEREAS, the parties agree that the following terms are reasonable, appropriate, legal, and not unduly restrictive of business activities . NOW THEREFORE, in consideration of the promises and the mutual agreements of the parties contained herein, the City of Port Arthur and Acadian Ambulance Service, Inc . agree with each other as follows : s.acadian_ambulance agreement_2016 Page 1 Section 1. This agreement as approved by City Council Resolution No. 16- , for a term of three years from August 13 , 2016 to August 12 , 2019 . Section 2 . Acadian Ambulance Service, Inc . will maintain fully staffed MICU capable ambulances that are strategically located throughout the City of Port Arthur, or where there is more than one (1) provider, strategically located throughout an assigned district . Section 3 . The Company will respond to all emergency calls for assistance and will respond to all requests for transportation of any sick or injured person meeting medical necessity guidelines for ambulance transportation, to the nearest and most appropriate medical hospital, regardless of inclement weather or other exigent circumstances, except to the extent such circumstances qualify as an "Event of Force Majeure" defined as neither Party shall be liable to the other for any delays, suspensions, damages, or failure to act caused by Force Majeure, which shall mean, for the purposes of this Agreement, any event that is beyond the reasonable control and foresight of the Party unable to perform and which could not have been prevented or avoided by the exercise of due diligence, prudence, or the adoption of reasonable precautions . Such Force Majeure s.acadian_ambulance agreement_2016 Page 2 events include hurricanes, tornados, National Weather Service named storms, wind events, loop/eddy currents, fire, explosion, acts of terrorism or piracy, riot or civil disturbance, flood, sabotage, Coast Guard or government orders or decrees, strikes and labor disputes . Furthermore, response time obligation shall be suspended during any Event of Force Majeure or any case of a Mass Casualty where call load exceeds the norm for the same time period averaged for the past 72 hours . Section 4 . Subject to Section 3 above, the Company shall respond to all emergency calls referred by the fire department and shall provide adequate ambulances, dispatch facilities, and staffing to respond to such calls . Violation of this provision shall subject the Company to revocation of the agreement . Section 5 . The Company will not discriminate based on race, religion, national origin, or due to the financial status of the injured or ill . The Company must not refuse to render emergency medical service for all medically necessary transports after responding to an emergency call for such service . Section 6. The Company shall respond with an MICU capable ambulance and a paramedic for calls which are represented as priority one calls, as defined in Section 114-31 s.acadian_ambulance agreement_2016 Page 3 of the Code of Ordinances and an MICU capable ambulance with a minimum of two Emergency Medical Technicians on all other calls . Section 7 . Pursuant to Section 114-36 of the Code of Ordinances, every ambulance permitted under this article, when transporting patients, shall be staffed with personnel certified by the Department of State Health Services . Section 8 . Every ambulance shall be equipped with the equipment and supplies required by state, federal, and local statutes, regulations, rules, provider' s state approved protocols, and as specifically delineated in Section 114 of the City of Port Arthur' s Code of Ordinances . Every ambulance shall be subject to annual and periodic inspections as delineated in Section 114-35 of the City of Port Arthur' s Code of Ordinances . Section 9 . No ambulance which is unsafe or in any way unsuitable for ambulance service shall be used to fulfill any of the Company' s obligations under this Agreement . Section 10 . Every EMS vehicle of the Company shall be equipped with a fully operational two-way radio communications system. EMS vehicles permitted to operate in the city shall be capable of communicating with hospitals in Jefferson County and Orange County having emergency medical facilities . EMS vehicles permitted to operate in the city shall be equipped with portable s.acadian_ambulance agreement_2016 Page 4 radio equipment capable of communication with the Port Arthur Fire Department . Each EMS unit providing service in the city will be equipped with a mobile radio capable of communicating with the fire department . The EMS vehicles of the Company shall call "in route" and "on scene" on all medical emergency calls . Every ambulance operating in the city shall meet the requirements set forth in Section 114-35 of the Code of Ordinances . Section 11. Ambulances shall be required to transport patients in a prompt and safe manner. Section 12 . The company agrees to provide for the arrival of an MICU capable ambulance and a paramedic within 480 seconds travel time to a minimum of 90 percent of the incidents represented as priority one calls . Travel times will start when the responding ambulance and paramedic receive notification from the provider' s dispatch center and will terminate when the ambulance and paramedic have arrived. In the event that the ambulance unit, paramedic unit or fire unit arrives before the other responding units and downgrades the call from an emergency status, then the terminating time will be the first unit ' s arrival time . The Company agrees to set as performance objectives call processing times of not more than 60 seconds for s.acadian_ambulance agreement_2016 Page 5 at least 90 percent of the calls represented as priority one calls and not more than 90 seconds for at least 99 percent of the calls represented as priority one calls . Call processing time will begin when the provider' s dispatch center picks-up on the call and will terminate when the provider' s responding units receive first notification. Section 13 . The Company agrees that it will have a turnout time of no more than 60 seconds . Turnout time will begin when the emergency response facility or emergency response unit is notified and will end at the beginning point of travel time. Section 14 . The company agrees that in those instances where a paramedic is responding separately from the ambulance unit, the ambulance unit will be staffed with a minimum of two emergency medical technicians . The Company agrees to provide backup assistance to all other permitted companies; however, the Company also agrees that should the Fire Chief determine that the practice of rolling calls by one provider to another is degrading emergency medical response and the Chief imposes restrictions on the practice, the Company shall abide by the restrictions . Section 15. The Company shall not operate or drive an ambulance on emergency calls on the public streets of the City s.acadian_ambulance agreement_2016 Page 6 at a rate of speed of more than ten (10) miles per hour in excess of the legal speed limit . The Company shall not operate or drive an ambulance on an emergency call in excess of ten (10) miles per hour while entering and passing through an intersection if such intersection is controlled by a stop sign or by a traffic signal, which indicates stop by displaying a red light . Section 16 . At all times, ambulance drivers and emergency medical services personnel shall be required to wear personnel identification cards, name tags or other appropriate insignia which will visibly, clearly and quickly identify them as emergency medical services personnel and identify the degree of their Texas Department of State Health Certification, i . e . , ECA, EMT, EMT-I or EMT-P. Section 17 . It shall be a violation of this contract for the ambulance Company to refuse to render emergency medical service after responding to an emergency call for service other than as otherwise set forth herein. It shall also be a violation of this contract for the Company to charge rates in excess of their usual and customary charges or to charge for services not rendered. s.acadian_ambulance agreement_2016 Page 7 Section 18. The ambulance Company shall furnish to the City Secretary, on the initial issuance of its permit, a complete schedule of rates, and thereafter, whenever its rates change, a report containing the new rates and justification for the changes . The ambulance Company shall also make monthly reports on response times to the Fire Chief . The monthly response time report will be submitted electronically in a format specified by the Fire Chief which is not in violation of the Health Insurance Portability and Accountability Act or any other federal, state or local regulation. Section 19 . The Company shall staff and operate a radio and telecommunications ambulance dispatch facility twenty-four (24) hours per day to receive emergency calls and, as appropriate, to dispatch an ambulance (s) to respond to emergency calls, as delineated in Section 114-33 of the Code of Ordinances . Section 20 . Prior to the initial use and operation of any vehicles as an ambulance in the provision of services under this Agreement, the vehicle and the premises from which it is operated shall be thoroughly examined and inspected by the fire department, and found to comply with the requirements of s.acadian_ambulance agreement_2016 Page 8 V.T. C.A. , Health and Safety Code, Chapter 773 , and the provisions stated herein. Section 21. Every ambulance operating under this article shall be subject to inspection at any reasonable time which shall not adversely affect patient care or response times and shall be inspected by the City at least once every year. Section 22 . Failure to meet the response requirements specified in this agreement and as delineated in subsection 114- 33 (c) (3) of the Code of Ordinances, will result in the following liquidated damages : a. When the percentages are averaged over a rolling three-month period, $2, 000 . 00 for each whole percentage point below the specified level . b. For any ambulance unit providing service in the City of Port Arthur found to be noncompliant with the permit, equipment, staffing, supplies or sanitation requirements of federal statutes, state statutes, local ordinances and contract requirements, $250 . 00 per incident . Section 23 . During emergency calls, the City of Port Arthur' s Fire Department will, if resources are available, as determined by the Fire Chief, provide First Responder Services at the site . Nevertheless, the ambulance Company shall be s.acadian_ambulance agreement_2016 Page 9 primarily responsible for taking such precautions as is expected, pursuant to federal, state, and local statutes, ordinances, regulations, rules, and approved protocols, to respond quickly to the scene with the proper equipment and trained personnel and transport the injured or ill to suitable medical facilities . The Company shall furnish to the City' s fire department replacement supplies utilized by the fire department on medical calls provided the supplies are of like kind or compatible . Section 24 . The Company shall seek qualified applicants for employment by advertising in the official newspaper of the City as to give Port Arthur residents a fair opportunity to apply for employment with the Company. Section 25 . The Company shall hold the City harmless and shall indemnify the City from any and all acts or omissions of the Company as it pertains to the Company' s ambulance services that it provides in the City of Port Arthur and as it pertains to the Company' s accounting and financial practices . Section 26. The books and records of the Company, with regard to response times, rates, accounting/financial practices, and complaints shall be subject to confidential audit by the City. The Company shall produce to the City any correspondence s.acadian_ambulance agreement_2016 Page 10 or pleadings which alleges that the Company has violated any regulation, ordinance, statute, Generally Accepted Accounting Practices (GAAP) , or industry standards in the provision of services under this Agreement . Section 27 . The Company shall comply with all federal, state and local regulations, ordinances and statutes in the provision of ambulance services and shall comply with Generally Accepted Accounting Practices (GAAP) in their accounting and financial practices . Section 28 . The Company shall maintain insurance as required by Chapter 114 of the City of Port Arthur' s Code of Ordinances and shall comply with all other provisions of the Code of Ordinances . Section 29 . This agreement can be terminated by the City or by the Company for any reason with 180 days written notice . Nevertheless, the agreement can be terminated by the City at any time if the ambulance Company violates any of the terms of this agreement or of Chapter 114 of the Code of Ordinances . Section 30 . When the Company applied for a permit, the Company provided information to the City that the Company had the equipment, personnel, and financial capacity or credit to provide ambulance service in the City of Port Arthur during the s.acadian_ambulance agreement_2016 Page 11 term of this agreement . The Company shall provide interim reports to the City as reasonably requested as to the status of its equipment, personnel, financial capacity and financial credit . The Company shall also provide audited financials within 60 days of the end of the Company' s fiscal year. The Company shall also provide to the City of Port Arthur such documentation as reasonably requested by the Fire Chief to monitor compliance with the Agreement . If the Company terminates ambulance service in the City of Port Arthur without providing 180 days notice and without providing ambulances as denoted in Section 114-33 of the Code of Ordinances, then the Company shall pay the City of Port Arthur a fee of $100, 000 . Section 31. Any notice provided in the contract shall be given in writing to the parties by certified mail, return receipt requested as follows : TO CITY: TO THE COMPANY: CITY OF PORT ARTHUR ACADIAN AMBULANCE SERVICE, INC. ATTN: Brian McDougal c/o David L. Kelly City Manager Chief Financial Officer P. O. Box 1089 P. O. Box 98000 444 4th Street Lafayette, LA 70509-8000 Port Arthur, TX 77641-1089 s.acadian_ambulance agreement_2016 Page 12 Section 32 . This agreement is effective the 13th day of August 2016 and shall expire on the 12th day of August 2019 . SIGNED AND AGREED to on the day of , 2016 . CITY OF PORT ARTHUR: BY: BRIAN MCDOUGAL CITY MANAGER SIGNED AND AGREED to on the day of , 2016 . ACADIAN AMBULANCE SERVICE, INC. BY: MICHAEL A. BURNEY REGIONAL VICE PRESIDENT s.acadian_ambulance agreement_2016 Page 13