HomeMy WebLinkAboutPR 19453: APPROVING WATER AND SEWER ADJUSTMENT TO CERTAIN UTILITY ACCOUNTS Energy
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INTEROFFICE MEMORANDUM
WATER UTILITIES DEPARTMENT-ADMINISTRATION
Date: August 17, 2016
To: Brian McDougal, City Manager
From: Jimmie Johnson, Ph.D.,Asst. City Manager
RE: Proposed Resolution No. 19453_updated
Nature of the Request:
City Council approval of certain utility bill adjustments in accordance with Section 110-191 of
the Code of Ordinances.
Staff Analysis, Considerations:
Under Section 110-191 of the Code of Ordinances, the Utility Billing Division is authorized
to make sewer adjustments up to $250 on accounts that have had excessive water usage due
to documented leaks, or unexplained spikes in consumption. "Exhibit A" attached to the
resolution lists three (3) accounts that I am recommending for adjustment. These accounts
have had serious problems with leaks for several months and have already received the
maximum sewer and water adjustments of $250. These customers have worked diligently
with us to get the account resolved, have had all leaks repaired, and have had decreased
consumption.
Recommendation:
These adjustments are recommended by staff,per the customers' request. I recommend that
the City Council adopt Proposed Resolution No. 19453 which authorizes the Utility Billing
Division to adjust three (3) accounts in accordance with the City's Water and Sewer
adjustment policies. These accounts have adjustments in excess of the $250 adjustment for
sewer and$250 adjustment for water allowed under the current City Ordinance.
Bucket Considerations:
I recommend that the City Council adopt Proposed Resolution No. 19453, which authorizes the
Utility Billing Division to adjust three (3) accounts in accordance with the City's
water and sewer adjustment policy. These accounts have adjustments in excess of the $250
adjustment allowed under the current City Ordinance.
P. R. No. 19453
08/17/16 updated ap
RESOLUTION NO.
A RESOLUTION APPROVING WATER AND SEWER
ADJUSTMENT TO CERTAIN UTILITY ACCOUNTS
WHEREAS, Section 110-191 of the City of Port Arthur Code of Ordinances establishes
sanitary sewer rates, and the procedures for the billing and collection of such, including
provisions for adjustment in cases of unusually high consumption and documented leaks; and,
WHEREAS, said provision allows for a maximum adjustment of two hundred fifty
dollars ($250)without the approval of the City Council; and,
WHEREAS, Section 110-98 of the Code of Ordinances establishes procedures for
adjusting water billings; and,
WHEREAS, said provision allows for a maximum water adjustment of two hundred fifty
dollars ($250) and a maximum sewer adjustment of two hundred fifty dollars ($250) without the
approval of the City Council.
NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF PORT ARTHUR:
THAT, in accordance with Section 110-98 of the Code of Ordinances, the Council does
hereby approve the water adjustments in excess of$250 as detailed in the attached "Exhibit A";
and,
THAT, in accordance with Section 110-191 of the Code of Ordinances, the Council does
hereby approve the sewer adjustments in excess of$250 as detailed in the attached "Exhibit A";
and,
THAT, a copy of the caption of this Resolution shall be spread upon the Minutes of the
City Council.
P. R. No. 19453
07/18/16
Page 2 of 3
READ, ADOPTED AND APPROVED THIS day of
2016 at a Regular Meeting of the City Council of the City of Port Arthur, Texas, by the
following vote:
AYES: Mayor
Councilmembers:
NOES:
Derrick Freeman
Mayor
ATTEST: APPROVED FOR ADMINISTRATION:
Sherri Bellard Brian McDougal
City Secretary City Manager
APPROVED AS TO FORM:
Valecia Tizeno Dr. Jimmie Johnson, PhD
City Attorney Asst. City Manager
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Exhibit B
STATEMENT
Ron Moerbe (doing business as MBLH Marine LLC Vessel Repair): Water& Sewer
Adjustment
This adjustment is due to a leak reported by Ron Moerbe. The customer received a bill
totaling $23,166 in January. His average bill is around $1,000(60K Gallons). The
customer was instructed to pay their average bill until matter could be resolved. A work
order was issued to check the meter. The meter is located in a ditch and was underwater
(also snakes present) so it was difficult to detect the leak due to rain.
• Work orders to return to the property were dated as below:
• January 10th—Check for leak.
• February 5th—Repair leak.
• March 4th—Repair leak.
• March 18th—Check for leak
It was reported that the meter was busted and there was a leak on the city side and the
customer side. The city repaired the city's leak while the customer repaired their leak.
The customer had received bills for approximately $70,000. The total adjustment was
for$65,771.
Leak Procedures
A leak discovered several ways. A customer can report a leak or the meter reader or other water
department employee may discover the leak while performing job duties. Once a leak is
reported, a work order is issued to investigate the source of the leak. Upon findings the leak is
repaired by the responsible party (customer or city) and an adjustment is done after two billing
periods to ensure the leak has been repaired properly. Per city ordinance, a customer is allowed
one adjustment a year with documentation.
PR 19453 - Staff is recommending these adjustments per the customers' request.