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HomeMy WebLinkAboutPR 19861: ADDITIONAL AMBULANCE PERMITS, CONCORD EMS (REUQESTED BY CM LEWIS) C;ry of ort rth 7 Texas www.PortArthurTx.gov INTEROFFICE MEMORANDUM Date: August 2, 2017 To: The Honorable Mayor and City Council Through: Brian McDougal, City Manager From: Larry D. Richard, Fire Chief &K. RE: Additional Ambulance Permits Introduction: This memo is to recommend that City Council not permit additional Emergency Medical Services (EMS) for the city until such time as City Council determines that it is in the best interest of the citizens of the city as stated in Chapter 114 Vehicles for hire Sec.114-34 (4) of The Port Arthur Code of Ordinances. Background: On July 18, 2017 Deputy Chief Havens and I visited the offices of Concord EMS located at 5829 Beverly Hill Street, Houston, Texas. William Cranston, Troy Wilkie, and David Whitaker provided us with an informal tour of the facility including the dispatch office, business office, and maintenance garage. CONCORD EMS INC DBA CONCORD EMS is licensed by the Texas Department of State Health Services as a Texas Emergency Medical Services provider. Copies of insurance., certificates appear to meet or exceed city ordinance requirements for Commercial General Liability; however the Automobile Liability is insufficient and no proof of Medical Malpractice was provided. The business currently operates with three (3) dispatch consoles. Mr. Cranston indicated that his dispatchers are EMD certified. If the permit is approved Concord will obtain a local telephone number so there will be no cost for citizens to contact the dispatch center located in Houston. Generator backup power as well as radio communications will have to be added to • "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 City of 4100 ort rth r��n.r" Texas www.PortArthurTx.gov the dispatch center and vehicles prior to the start of operations. Concord EMS provided a history of response times in other similar cities covering four months in 2015. The Texas Department of State Health Services list two complaints against Concord EMS, that are closed and no disciplinary action taken. On May 25, 2010 Acadian Ambulance Service purchased Stat Care EMS and became the sole provider of all E911 operations and transfers for the Mid-South Jefferson County service area. Acadian continues to provide satisfactory service to the citizens of Port Arthur. Acadian's permit renewal date is August 12, 2019. Bay Star Ambulance Service applied for a permit on May 14, 2010. Southeast Texas EMS applied for a permit on May 21, 2010. Guardian EMS applied for a permit on May 28, 2010. All permit applications were denied by City Council. EMS service in Mid-South Jefferson County (Port Arthur,Nederland, Port Neches, and Groves) seems to run in cycles, with one EMS service either buying out the other or one EMS service going out of business. It does not appear that there is enough revenue to support more than one ambulance service. When these cycles occur, there are disruptions in service when more than one company is permitted to operate. There were times when emergency (911) EMS calls were rolled over in favor of the more profitable transfer calls. Budget Impact: None Recommendation: The Fire Chief recommends that no additional ambulance companies be permitted to operate in the City of Port Arthur. Concord EMS turned in an application for a permit to operate an ambulance on July 10, 2017. While reviewing all aspects of the current Concord EMS application as spelled out and required by the ordinance, I considered safety and stability of the EMS service for our citizens as the driving priority in my recommendation. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 411 P. R. No. 19861 08/02/2017 gt RESOLUTION NO. A RESOLUTION APPROVING THE APPLICATION OF CONCORD EMS FOR AN AMBULANCE AGREEMENT WHEREAS, a company that desires to operate an ambulance within the City is required to file an application, under Chapter 114 of the Code of Ordinances; and WHEREAS, the City adopted Ordinance No. 10-05, which amended the code as it pertained to emergency medical vehicles; and WHEREAS, the application shall be verified under oath and provide the following: 1) The name, resident address, and telephone number of the owner of the ambulances for which an agreement is desired to be authorized; 2) The business name, telephone number, and address of the premise which is to serve as the base of operations from which the ambulance service will be originated; 3) The make, model, motor number, and correct state license plate number of the ambulance; 4) The experience of the applicant and his employees in the transportation and care of sick or injured persons; (5) The number and type, age and patient capacity of each private ambulance proposed to be operated by the applicant; (6) History of the response time of the owner in other similar cities; and (7) Rates to be charged. ; and WHEREAS, under Section 114-41 of the Code of Ordinances, the Agreement shall only be authorized if the applicant receives a determination by majority vote of the City of s.pr19861 Council that it is in the best interests of the citizens of Port Arthur that an ambulance agreement be authorized; and WHEREAS, Concord EMS has submitted a non-refundable application fee of$1,000, and an application, a copy of which is attached hereto as Exhibit "A"; and WHEREAS, the City Council has reviewed the comments of the Fire Chief, which are attached hereto as Exhibit "B"; and WHEREAS, it is deemed in the best interests of the citizens to authorize a Non- Exclusive Ambulance Agreement with Concord EMS, in substantially the same form as attached hereto as Exhibit "C". NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR, TEXAS: Section 1. That the facts and opinions in the preamble are true and correct. Section 2. That the City Manager is herein authorized to execute the Non Exclusive Ambulance Agreement with Concord EMS, in substantially the same form as attached hereto as Exhibit "C". Section 3. That the effective date of the Agreement shall begin on the day of , 2017, and it shall expire on the day of , 20 Section 4. That a copy of the caption of this Resolution be spread upon the Minutes of the City Council. READ, ADOPTED AND APPROVED on this day of , A.D., 2017, at a Meeting of the City Council of the City of Port Arthur, Texas, by the following vote: AYES: S.pr19861 111 Mayor Councilmembers , NOES: . MAYOR ATTEST: CITY SECRETARY APPROVED AS TO FORM: \CA -,.„, .. CITY ATT RNE APPROVED FOR ADMINISTRATION: CITY MANAGER s.pr19861 EXHIBIT "A" s.pr19861 DERRICK FORD FREEMAN,MAYOR BRIAN McDOUGAL CAL J.JONES,MAYOR PRO TEM -Cita ofCITY MANAGER )14 COUNCIL MEMBERS: L/ SHERRI BELLARD,TRMC RAYMOND SCOTT,JR. CITY SECRETARY THOMAS J.KINLAW,III ort r t h u r HAROLD DOUCET SR. VAL TIZENO WILLIE"BAE"LEWIS,JR. Texas CITY ATTORNEY OSMAN SWATI CHARLOTTE MOSES KAPRINA FRANK June 26,2017 T Deputy Chief Havens: RE: Concord EMS Application Request Chief Havens: Per your instructions, attached hereto is the Concord EMS ambulance application packet including a $1,000.00 non-refundable deposit(ck# 6505), submitted to my office on Monday, June 26, 2017. Councilmember Lewis also requested that Concord EMS make a presentation at the July 11, 2017 Council Meeting. The regularly scheduled meeting has been rescheduled from July 4, 2017 to Tuesday, July 11, 2017 at 8:30 a.m. Thank yo 4011.51P.- Sherri Bellard City Secretary, TRMC (-- 7/7K—wif7ASE7 Bobby Long Business Development 5829 Beverly Hill Street Houston Texas 77057 Cell: 713.657.0333 Office:713.785.6300 Fax: 713.785.6301 bobbylong52@yahoo.com www.concord-ems.com 2 ,7Lz7L?L7&7/12'...S- Dear: Gla Dear: City Council Member My name is William Cranston and I am the Marketing Director for Concord EMS Inc. My goal in providing this LOl (Letter of Interest) is to illustrate to the city of Port Arthur that we are not only competent but also capable in providing the most professional and courteous ground ambulance transportation this industry has to offer. In addition, we understand the awesome responsibility and commitment bestowed upon us by accepting the opportunity in which to become part of your family. Let me now take a few moments of your time and tell you a little bit about our company and the many services we provide. Concord was established in September of 2009 by the sole Owner and Operator Gloria Enzler Broussard. Ms. Broussard hails from African/German decent and carries a Masters in Business Administration. Ms. Broussard is also a current member of H.U.B (Historically Underutilized Business). HUB was designed to promote full and equal business opportunities for all businesses in State contracting in accordance with the following goals as specified in the State of Texas Disparity Study. In addition to her 14yrs experience as an owner/operator in the EMS industry she has also maintained her EMS Basic certification for the past 12yrs. Her Company currently operates a fleet of 25 ALS/MICU trucks and 15 wheelchair vans stationed just 10 minutes from the Medical Center(Physical Address: 5829 Beverly Hill street, Houston, TX 77057) allowing us to provide a guaranteed response time of 35mins or less to most facilities. All our trucks are equipped with the following equipment; Alaris 3 channel IV pumps, Zoll 12 LEAD ECG Heart Monitors, Stryker/Ferno Bariatric Power stretchers (7501bs weight capacity) and GE I Ventilators capable to perform BIPAP, CPAP, CMV for Apnea back up and Adult and Pedi vent calls. All our trucks are operated by one Basic medic and one Paramedic allowing us to dispatch any truck within our fleet to any type of call within just minutes. Moreover, this allows us to perform a myriad of calls such as; BLS, ALS, MICU, Neonatal, Vent(Adult and Pedi), CPAP, BIPAP, CMV, (for sleep Apnea), Bariatric, Medi- Flight (Hospital to Airport) and Long Distance transports anywhere in the continental United States. We also provide 24hr/7 days a week dispatching at our centralized call center where we service such areas as; Dallas, Fort Worth, Harris County, Fort Bend County, Galveston County, Brazoria County and Matagorda County. This call center is equipped with a Four number rollover system that allows a number to rollover four times within that one number allowing us to always maintain an open line of communication with the Public. In addition, our dispatchers utilize the most stringent set of protocols this industry has to offer. 5829 Beverly Hill Street :a Houston Texas 77057 713.785.6300 Fax: 713.785.6301 017 0RL7 717 Our goal at Concord is simple. We want to provide high quality Medical Transportation Service. We hold as our core values, high standards of integrity, professionalism and respect when servicing our patients and our community. In addition to our commitment to these values, we consider our patients as our number one priority. Inclosing, I would love the opportunity in which to actually show you one of our units along with the paramedic and Basic medic who operate the unit so that you may get a first hand look at all the specialized equipment we utilize that most other companies do not offer. I am one hundred percent confident that if you were to park and compare any ambulance service you currently have in contract along side any unit within our fleet they would fail in comparison. Thank you for your time and consideration and I look forward to speaking with you in person in the much near future. Respectfully Submitted, William Cranston Marketing Director 5829 Beverly Hill Street Houston Texas 77057 713.785.6300 Fax: 713.785.6301 Cabir' A r ciaa E FEE SCHEDULE BLS non-Emergency 690.00 BLS Emergency 990.00 ALS 1 Non-Emergency 875.00 ALS 1 Emergency 990.00 ALS 2 Emergency .1150.00 Ambulance response treatment with transport 250.00 5829 Beverly Hill Street Houston Texas 77057 713.785.6300 Fax: 713785.6301 4 EXHIBIT "B" s.pr19861 .'.' nr/ rilru; www.PortArthurTx.gov INTEROFFICE MEMORANDUM Date: August 2, 2017 i To: The Honorable Mayor and City Council Through: Brian McDougal, City Manager From: Larry D. Richard, Fire Chief &1?-‘ RE: Additional Ambulance Permits Introduction: This memo is to recommend that City Council not permit additional Emergency Medical Services (EMS) for the city until such time as City Council determines that it is in the best interest of the citizens of the city as stated in Chapter 114 Vehicles for hire Sec.114-34 (4) of The Port Arthur Code of Ordinances. Background: On July 18, 2017 Deputy Chief Havens and I visited the offices of Concord EMS located at 5829 Beverly Hill Street, Houston, Texas. William Cranston, Troy Wilkie, and David Whitaker provided us with an informal tour of the facility including the dispatch office, business office, and maintenance garage. CONCORD EMS INC DBA CONCORD EMS is licensed by the Texas Department of State Health Services as a Texas Emergency Medical Services provider. Copies of insurance., certificates appear to meet or exceed city ordinance requirements for Commercial General Liability; however the Automobile Liability is insufficient and no proof of Medical Malpractice was provided. I The business currently operates with three (3) dispatch consoles. Mr. Cranston indicated that his dispatchers are EMD certified. If the permit is approved Concord will obtain a local telephone number so there will be no cost for citizens to contact the dispatch center located in Houston. Generator backup power as well as radio communications will have to be added to • "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 eiNt www.PortArthurTx.gov the dispatch center and vehicles prior to the start of operations. Concord EMS provided a history of response times in other similar cities covering four months in 2015. The Texas Department of State Health Services list two complaints against Concord EMS, that are closed and no disciplinary action taken. On May 25, 2010 Acadian Ambulance Service purchased Stat Care EMS and became the sole provider of all E911 operations and transfers for the Mid-South Jefferson County service area. Acadian continues to provide satisfactory service to the citizens of Port Arthur. Acadian's permit renewal date is August 12, 2019. Bay Star Ambulance Service applied for a permit on May 14, 2010. Southeast Texas EMS applied for a permit on May 21, 2010. Guardian EMS applied for a permit on May 28, 2010. All permit applications were denied by City Council. EMS service in Mid-South Jefferson County (Port Arthur,Nederland, Port Neches, and Groves) seems to run in cycles, with one EMS service either buying out the other or one EMS service going out of business. It does not appear that there is enough revenue to support more than one ambulance service. When these cycles occur,there are disruptions in service when more than one company is permitted to operate. There were times when emergency (911) EMS calls were rolled over in favor of the more profitable transfer calls. Budget Impact: None Recommendation: The Fire Chief recommends that no additional ambulance companies be permitted to operate in the City of Port Arthur. Concord EMS turned in an application for a permit to operate an ambulance on July 10, 2017. While reviewing all aspects of the current Concord EMS application as spelled out and required by the ordinance, I considered safety and stability of the EMS service for our citizens as the driving priority in my recommendation. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 • Larry Richard From: Hart,Brett (DSHS) <Brett.Hart@dshs.texas.gov> Sent: Friday, July 28, 2017 10:15 AM To: Irichard@portarthur.com Cc: Ancelet,Joey (DSHS) Subject: RE: Concord EMS Attachments: DSHS public verificaiton Concord EMS INC 20170728.pdf The Texas Department of State Health Services received your request for records dated July 24, 2017, concerning Concord EMS INC DBA Concord EMS, DSHS EMS Provider License Number 1000267. This EMS Provider has had two complaints that are closed and the license has had no disciplinary action. Attached is a license verification from our public website. This request is now considered closed. If you need additional information feel free to contact me. Regards, Brett Hart Manager, EMS Compliance & QA - Central Group Brett.Hart@dshs.texas.gov Texas Department of State Health Services Mail Code: 1979 P.O. Box 149347 Austin, Texas 78714 Office: (512) 834-6731 Fax: (512) 834-6713 From: Larry Richard [mailto:Irichard@portarthur.com) Sent: Monday,July 24, 2017 3:39 PM To: Ancelet,Joey (DSHS) <Joev.Ancelet@dshs.texas.Rov> Subject: Concord EMS Mr. Ancelet, This is a FOI request for information concerning Concord EMS INC DBA Concord EMS 1000267. Any information concerning violations(open and historic) or disciplinary actions. Thank you, Larry D. Richard, Fire Chief City of Port Arthur 409-983-8738 300 Waco Ave Port Arthur,Texas 77640 1 The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient,you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message *Please note* My email address has changed to reflect @dshs.texas.gov domain. Please be sure to update your contact information with the new address. • 2 License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... TEXAS Ue}>drltnent..i State Health Services License Number:1000267 ` rnent Date:07/28/2017 10:04 AM Name: CONCORD EMS INC DBA Doing Business As CONCORD EMS License Type: Licensed EMS Provider License Status: Current Expiry Date: 06/30/2019 Effective Rank Date: 06/22/2009 • Modifier(s): Ground Only Mobile Intenstive Care Unit Transfer Addresses Infection Control Officer Address Whitaker, David HOUSTON ,TX HARRIS 77057 US Records Loc Address CONCORD EMS INC HOUSTON ,TX HARRIS 77057 US Dispatch Center Address DISPATCH HOUSTON .TX HARRIS 77057 US Primary Loc Address 5829 BEVERLY HILL ST HOUSTON , TX HARRIS 77057 US Phone Number: 713 785 6300 Mailing Address Address PO BOX 37071 HOUSTON ,TX HARRIS 77237 US 1 of 6 7/28/2017 10:04 AN License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... Billing Address Address CONCORD EMS INC HOUSTON , TX HARRIS 77004 US • EMS Employee Licensee's Role EMS Firm Related Party Role: Employee Related Party Name License Address Certified Emergency Medical Technician (EMT)#129903 HOUSTON ,TX Status: Expired HARRIS BROUSSARD,GLORIA P 77057 Expiration 10/31/2016 US Date: Certified Emergency Medical Technician (EMT)#161823 HOUSTON ,TX GUAJARDO,ANIBAL RENE Status: Current HARRIS 77057 Expiration 10/31/2020 US Date: Certified Emergency Medical Technician (EMT)#142424 HOUSTON ,TX MEJIA,ANDRES Status: Current HARRIS 77087 Expiration 04/30/2018 US Date: Certified Emergency Medical Technician-Paramedic(EMT-P) HOUSTON ,TX #163457 HARRIS ARABI, RABIN KALHED Status: Current 77082 Expiration 12/31/2017 US Date: Certified Emergency Medical KATY ,TX Technician(EMT)#177350 MASRi, MOHAMAD SAAD Status: Current FORT BEND 77494 Expiration 12/31/2018 US Date: Licensed Paramedic#37629 HOUSTON ,TX Status: Current HARRIS SMITH, STEVE LAWRENCE Expiration 77081 Date: 09/30!2019 US Certified Advanced Emergency Medical Technician (Adv EMT) MISSOURI CITY ,TX #710251 FORT BEND JACKSON, BRANDON ANDERSON Status: Current 77489 Expiration 02/29/2020 US Date: Certified Emergency Medical Technician -Paramedic(EMT-P) HOUSTON ,TX #78718 HARRIS SCHOLWINSKI, RICHARD LEE Status: Current 77084 Expiration 12/31/2020 US Date: 2 of 6 7/28/2017 10:04 AN License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... Related Party Name License Address Certified Emergency Medical Technician(EMT)#721941 HOUSTON ,TX RIVERS, MARKS Status: Current HARRIS 77016 Expiration 08/31/2019 US Date: Certified Emergency Medical Technician-Paramedic(EMT-P) SPRING ,TX #712025 MONTGOMERY WHITAKER, DAVID RANDAL Status: Current 77386 Expiration 02/28/2021 US Date: Certified Advanced Emergency Medical Technician(Adv EMT) BELLAIRE ,TX #176868 HARRIS HELWEG,COREY WAYNE Status: Current 77401 Expiration 06/30/2021 US Date: Certified Emergency Medical Technician-Paramedic(EMT-P) HOUSTON ,TX #125504 HARRIS ALBERT,GREGORY WAYNE Status: Current 77018 Expiration 01/31/2019 US Date: Certified Emergency Medical Technician-Paramedic(EMT-P) HUMBLE ,TX #711962 HARRIS THEODORE, HERSHEL WAYNE Status: Current 77396 Expiration 07/31/2019 US Date: Certified Emergency Medical HOUSTON ,TX Technician(EMT)#715086 RODRIGUEZ,JUAN HORACIO Status: Current HARRIS 77096 Expiration 04/30/2018 US Date: Certified Emergency Medical Technician(EMT)#702193 HOUSTON ,TX WISE,JEREMY DALE Status: Current HARRIS 77061 Expiration 08/31/2019 US Date: Certified Emergency Medical Technician (EMT)#719676 TOMBALL,TX MCDONALD, BRIDGET MICHELLE Status: Current HARRIS 77375 Expiration 03/31/2019 US Date: Certified Emergency Medical Technician (EMT)#716554 HOUSTON ,TX GRIMES,RAYMOND EARL Status: Current HARRIS 77096 Expiration 10/31/2018 US Date: Certified Emergency Medical HOUSTON ,TX Technician(EMT)#718807 HARRIS CHEVALIER, MAURICE JERONE Status: Current 77066 3 of 6 7/28/2017 10:04 AN License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... Related Party Name License Address Expiration 01/31/2019 US Date: Certified Emergency Medical Technician(EMT)#742025 EL PASO, TX Rivera, Christian Tyler Status: Current EL PASO 79930 Expiration 01/31/2020 US Date: Certified Advanced Emergency Medical Technician (Adv EMT) SPRING ,TX #707915 HARRIS WOLF, RUSSELL DOUGLAS Status: Current 77373 Expiration 03/31/2018 US Date: Certified Emergency Medical Technician (EMT)#741387 LAREDO,TX Lopez, Lillian Status: Current WEBS 78046 Expiration 11/30/2019 US Date: Certified Emergency Medical Technician(EMT)#747010 HOUSTON ,TX Martinez Mendez, Francisco Javier Status: Current HARRIS • 77099 Expiration 12/31/2020 US Date: Certified Emergency Medical Technician(EMT)#739275 HOUSTON ,TX Moore, Mark David Status: Current HARRIS 77077 Expiration 06/30/2019 US Date: Licensed Paramedic#736591 HOUSTON ,TX Status: Current HARRIS Ngobeh,Ahmed Expiration 77082 Date: 07/31/2021 US Certified Advanced Emergency Medical Technician (Adv EMT) HOUSTON . TX #100615 HARRIS RAY,JAMES LONNIE Status: Current 77016 Expiration 10/31/2019 US Date: Certified Emergency Medical Technician (EMT)#730838 HOUSTON , TX MATAMOROS, BRIAN Status: Current HARRIS 77274 Expiration 08/31/2017 US Date: Certified Emergency Medical CYPRESS ,TX Technician (EMT)#747638 Duran, David Brooks Status: Current HARRIS 77433 Expiration 02/28/2021 US Date: Certified Emergency Medical FULSHEAR , TX Technician (EMT)#739426 FORT BEND Mccoy, Undraye Status: Current 77441 4 of 6 7/28/2017 10:04 AN License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... Related Party Name License Address Expiration 06/30/2019 US Date: Certified Emergency Medical Technician (EMT)#736994 EAST BERNARD ,TX Minkel, Sarah Status: Current WHARTON 77435 Expiration 11/30/2018 US Date: Certified Emergency Medical Technician (EMT)#745213 HOUSTON , TX vega Ochoa, oscar Status: Current HARRIS 77041 Expiration 08/31/2020 US Date: Certified Emergency Medical Technician -Paramedic (EMT-P) CHANNELVIEW, TX #717331 HARRIS MONTERO, PETER ANTHONY Status: Current 77530 Expiration 01/31/2018 US Date: Certified Emergency Medical Technician(EMT)#709285 HOUSTON ,TX HARKLESS, DARRION WAYNE Status: Current HARRIS 77077 Expiration 03/31/2021 US Date: Certified Emergency Medical Technician-Paramedic(EMT-P) DALLAS , TX #701311 DALLAS HARRISON, GRALEN Status: Current 75232 Expiration 10/31/2018 US Date: Certified Emergency Medical Technician-Paramedic (EMT-P) PEARLAND,TX #175097 BRAZORIA KILGORE,ALEXANDER RYAN Status: Current 77584 Expiration 03/31/2019 US Date: EMS Medical Director-Provider Licensee's Role. EMS Provider Related Party Role EMS Medical Director Related Party Name License Address Medical Dir#P4984 WOODLANDS ,TX Status: Current MONTGOMERY MONROE, BRETT Expiration 77380 Date: US EMS Administrator Licensee's Role: EMS Firm Related Party Role. Key Person (Admin) Related Party Name License Address # HOUSTON , TX GUAJARDO,ANIBAL RENE Status: HARRIS 77057 5 of 6 7/28/2017 10:04 AN License Details https://vo.ras.dshs.state.tx.us/datamart/detailsPrintTXR... Related Party Name License Address Expiration US Date: EMS Owner Licensee's Role Key Person (Owner) Related Party Role EMS Firm or EDU Program Related Party Name License Address # HOUSTON , TX Status: HARRIS CONCORD EMS INC DBA Expiration 77237 Date: US Administrator-Provider Licensee's Role: EMS Provider Related Party Role: EMS Administrator(New) Related Party Name License Address EMS Administrator# HOUSTON ,TX Status: Current HARRIS GUAJARDO,ANIBAL RENE Expiration 77057 Date: US EMS Owner Licensee's Role: Key Person (Owner) Related Party Role: EMS Firm or EDU Program Related Party Name License Address Licensed EMS Provider#1000267 5829 BEVERLY HILL ST Status: Current HOUSTON ,TX CONCORD EMS INC DBA HARRIS Expiration 06/30/2019 77057 Date: US 6 of 6 7/28/2017 10:04 AN EXHIBIT "C" s.pr19861 STATE OF TEXAS § § COUNTIES OF JEFFERSON § AND ORANGE § NONEXCLUSIVE AMBULANCE AGREEMENT WHEREAS, Concord EMS, (Company) has applied to provide ambulance service in the City of Port Arthur; and WHEREAS, all parties agree that Concord EMS has complied with the City of Port Arthur's application process which is delineated in Section 114-33 of the Code of Ordinances; and WHEREAS, Concord EMS acknowledges that the City of Port Arthur has the authority to regulate emergency medical service providers under Section 773.051 Health and Safety Code, V.T.C.A.; and WHEREAS, all parties agree that there has been full and adequate consideration for this nonexclusive ambulance agreement; and WHEREAS, the parties agree that the following terms are reasonable, appropriate, legal, and not unduly restrictive of business activities. NOW THEREFORE, in consideration of the promises and the mutual agreements of the parties contained herein, the City of Port Arthur and Acadian Ambulance Services Inc., agree with each other as follows: Section 1. This agreement as approved by City Council Resolution No. 10-333, for a term of three years from the date of execution of this contract. Section 2. Concord EMS, will maintain within the City of Port Arthur fully staffed MICU capable ambulances that are strategically located throughout the City of Port Arthur, or where there is more than one (1) provider, strategically located throughout an assigned district. s.concord ems ambulance agreement 1 Section 3. The Company will respond to all emergency calls for assistance and will respond to all requests for transportation of any sick person or injured to a hospital, regardless of inclement weather or other exigent circumstances. Section 4. The Company shall respond to all emergency calls referred by the fire department and shall provide adequate ambulances, dispatch facilities, and staffing to respond to such calls. Violation of this provision shall subject the Company to revocation of agreement. Section 5. The Company will not discriminate based on race, religion, national origin, or due to the financial status of the injured or ill. The Company must not refuse to render emergency medical service after responding to an emergency call for such service. Section 6. The company shall respond an MICU capable ambulance and a paramedic for calls which are represented as priority one calls, as defined in Section 114-31 of the Code of Ordinances and an MICU capable ambulance with a minimum of two Emergency Medical Technicians on all other calls. Section 7. Pursuant to Section 114-36 of the Code of Ordinances, every ambulance permitted under this article, when transporting patients, shall be staffed with personnel certified by the Department of State Health Services. Section 8. Every ambulance shall be equipped with the equipment and supplies as required by state, federal, and local statutes, regulations, rules, provider's state approved protocols, and as specifically delineated in Section 114 the City of Port Arthur's Code of Ordinances. Every ambulance shall be subject to annual and periodic inspections as delineated in Section 114-35 of the City of Port Arthur's Code of Ordinances. Section 9. No ambulance which is unsafe or in any way unsuitable for ambulance service shall be operated by the C-company. s.concord ems ambulance agreement 2 Section 10. Every EMS vehicle of the Company shall be equipped with a fully operational two-way radio communications system. EMS vehicles permitted to operate in the city shall be capable of communicating with hospitals in Jefferson County and Orange County having emergency medical facilities. EMS vehicles permitted to operate in the city shall be equipped with radio equipment capable of communication with the Port Arthur Fire Departments. Each EMS unit providing service in the city will be equipped with a mobile radio capable of communicating with the fire department. The EMS vehicles of the Company shall call "in route" and "on scene" on all medical emergency calls. Every ambulance operating in the city shall meet the requirements set forth in Section 114-35 of the Code of Ordinances. Section 11. Ambulances shall be required to transport patients in a prompt and safe manner. Section 12. The Company agrees to provide for the arrival of an MICU capable ambulance and a paramedic within 480 seconds travel time to a minimum of 90 percent of the incidents represented as priority one calls. Travel times will start when the responding ambulance and paramedic receive notification from the provider's dispatch center and will terminate when the ambulance and paramedic have arrived. In the event that the ambulance unit, paramedic unit or fire unit arrives before the other responding units and downgrades the call from an emergency status, then the terminating time will be the first unit's arrival time. The Company agrees to set as performance objectives, call processing times of not more than 60 seconds for at least 90 percent of the calls represented as priority one calls and not more than 90 seconds for at least 99 percent of the calls represented as priority one calls. Call processing time will begin when the provider's dispatch center picks-up on the call and will terminate when the provider's responding units receive first notification. s.concord ems ambulance agreement 3 Section 13. The Company agrees that it will have a turnout time of no more than 60 seconds. Turnout time will begin when the emergency response facility or emergency response unit is notified and will end at the beginning point of travel time. Section 14. The Company agrees that in those instances where a paramedic is responding separately from the ambulance unit, the ambulance unit will be staffed with a minimum of two emergency medical technicians. The company agrees to provide backup assistance to all other permitted companies; however, the Company also agrees that should the Fire Chief determine that the practice of rolling calls by one provider to another is degrading emergency medical response and the chief imposes restrictions on the practice, the company shall abide by the restrictions. Section 15. The company shall not operate or drive an ambulance on emergency calls on the public streets of the City at a rate of speed of more than ten (10) miles per hour in excess of the legal speed limit. The Company shall not operate or drive an ambulance on an emergency call in excess of ten (10) miles per hour while entering and passing through an intersection if such intersection is controlled by a stop sign or by a traffic signal, which indicates stop by displaying a red light. Section 16. At all times, ambulance drivers and emergency medical services personnel of the Company shall be required to wear personnel identification cards, name tags or other appropriate insignia which will visibly, clearly and quickly identify them as emergency medical services personnel and identify the degree of their Texas Department of State Health Services Certification, i.e. ECA, EMT, EMT-I, or EMT-P. Section 17. It shall be a violation of this contract for the ambulance Company to refuse to render emergency medical service after responding to an emergency call for service. It shall also be s.concord ems ambulance agreement 4 a violation of this contract for the Company to charge excessive rates or to charge for services not rendered. Section 18. The ambulance company shall furnish to the city secretary, on the initial issuance of its permit, a complete schedule of rates, and thereafter, whenever its rates change, a report containing the new rates and justification for the changes. The ambulance company shall also make monthly reports on response times to the Fire Chief. The monthly response time report will be submitted electronically in a format specified by the Fire Chief. Section 19. The company shall staff and operate a radio and telecommunications ambulance dispatch facility twenty-four (24) hours per day to receive emergency calls and, as appropriate, to dispatch an ambulance(s) to respond to emergency calls, as delineated in Section 114-33 of the Code of Ordinances. Section 20. Prior to the initial use and operation of any vehicles as an ambulance, the vehicle and the premises from which it is operated shall be thoroughly examined and inspected by the fire department, and found to comply with the requirements of V.T.C.A., Health and Safety Code, Chapter 773, and the provisions stated herein. Section 21. Every ambulance operating under this article shall be subject to inspection at any time and shall be inspected by the City at least once every year. Section 22. Failure to meet the response requirements specified in this agreement and as delineated in subsection 114-33(c)(3) of the Code of Ordinances will result in the following liquidated damages: a. When the percentages are averaged over a rolling three-month period, $2,000.00 for each whole percentage point below the specified level. s.concord ems ambulance agreement 5 b. For any ambulance unit providing service in the City of Port Arthur found to be noncompliant with the permit, equipment, staffing, supplies or sanitation requirements of federal statutes, state statutes, local ordinances and contract requirements, $250.00 per incident. Section 23. During emergency calls, the City of Port Arthur's Fire Department will, if resources are available, as determined by the Fire Chief, provide First Response Services at the site. Nevertheless, the ambulance company shall be primarily liable for taking such precautions as is expected, pursuant to federal, state, and local statutes, ordinances, regulations, rules, and approved protocols, to respond quickly to the scene with the proper equipment and trained personnel and transport the injured or ill to suitable medical facilities. The Company shall furnish to the City's fire department replacement supplies utilized by the fire department on medical calls provided the supplies are of like kind or compatible. Section 24. The Company shall seek qualified applicants for employment by advertising in the official newspaper of the City as to give Port Arthur residents a fair opportunity to apply for employment with the Company. Section 25. The Company shall hold the City harmless and shall indemnify the City from any and all acts or omissions of the Company as it pertains to the Company's ambulance services that it provides in the City of Port Arthur and as it pertains to the Company's accounting and financial practices. Section 26. The books and records of the company, with regards to response time, rates, accounting/financial practices and complaints, shall be subject to audit by the City. The Company shall produce to the City any correspondence or pleadings which alleges that the Company has violated any regulation, ordinance, statute, Generally Accepted Accounting Practices (GAAP), or industry standards. s.concord ems ambulance agreement E. Section 27. The Company shall comply with all federal, state and local regulations, ordinances and statutes in the provision of ambulance services and shall comply with Generally Accepted Accounting Practices (GAAP) in their accounting and financial practices. Section 28. The Company shall maintain insurance as required by Chapter 114 of the City Code of Ordinances and shall comply with all other provisions of the Code of Ordinances. Section 29. This agreement can be terminated by the City or by the Company for any reason with 180 days written notice. Nevertheless, the agreement can be terminated by the City at any time if the ambulance company violates any of the terms of this agreement or of Chapter 114 of the Code of Ordinances. Section 30. When the Company applied for a permit, the Company provided information to the City that the Company had the equipment, personnel, and financial capacity or credit to provide ambulance service in the City of Port Arthur during the term of this agreement. The Company shall provide interim reports to the City as reasonably requested as to the status of its equipment, personnel, financial capacity and financial credit. The Company shall also provide audited financials within 60 days of the end of the Company's fiscal year. They shall also provide to the City of Port Arthur such documentation as reasonably requested by the Fire Chief to monitor compliance with the Agreement. If the Company ceases to provide ambulance service in the City of Port Arthur without providing 180 days notice and without providing ambulances as denoted in Section 114-33 of the Code of Ordinances, then the Company shall to the City of Port Arthur a fee of $100,000. s.concord ems ambulance agreement 7 Section 31. Any notice provided in the contract shall be given in writing to the parties by certified mail, return receipt requested as follows: TO CITY: COMPANY: CITY OF PORT ARTHUR CONCORD EMS Brian McDougal City Manager 5829 Beverly Hill Street P. 0. Box 1089 Houston, TX 77057 Port Arthur, TX 77641-1089 Section 34. This agreement is effective the day of August 2017 and shall expire on the day of August 201 . SIGNED AND AGREED to on the day of 2017. CITY OF PORT ARTHUR: BY: BRIAN MCDOUGAL CITY MANAGER ATTEST: Sherri Bellard, City Secretary SIGNED AND AGREED to on the day of , 2017. CONCORD EMS BY: Print Name: Title: WITNESSED BY: s.concord ems ambulance agreement 8