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HomeMy WebLinkAboutPR 21118: INTEGRATED LIBRARY SYSTEM .,.. 4 City of -. tor ort rthu — Texas Port Arthur Public Library www.PortArthurTx.gov INTEROFFICE MEMORANDUM Date: 10/16/2019 To: The Honorable Mayor and City Council Through: Ron Burton, Interim City Manager From: Steven Williams, Library Director RE: PR 21118 Integrated Library System Introduction: The intent of this agenda item is to seek the City Council's approval for the City Manager to enter into a one (1)year contract with four(4) optional renewal years with SirsiDynix of Lehi,Utah to continue to stay with our current Integrated Library System(ILS)provider. Background: The Library received unfortunate information on July 31, 2019. The Houston Area Library Automation Network(HALAN) will not be renewing our contract when it comes up for renewal on February 7, 2020. We have been with HALAN for more than 30 years. There are many important IT library services we receive from HALAN but the most vital is our ILS provider, SirsiDynix. We have been with SirsiDynix for eight(8) years and staying with this ILS provider will allow library operations to continue without disruptions. The Library's current ILS has evolved over time and our patron/item records with it. Also,the Library is still reconciling our inventory after Hurricane Harvey and changing our ILS would put the Library at square one. Finally, HALAN has agreed to pay for our migration fees in the amount of$18,140.00 if we were to stay with SirsiDynix. If we do not continue with SirsiDynix the City will be responsible for our migration fee plus our new ILS annual membership fee. Budget Impact: Funds in the amount of$15,900.00 will be used from account 001-1403-551-59-00. Recommendation: It is recommended that City Council authorize the City Manager to enter into a contract for one (1) year with four(4) optional renewal years with SirsiDynix of Lehi, Utah to stay with our current ILS. "Remember,we are here to serve the Citizens of Port Arthur" 4615 9th Avenue X Port Arthur,Texas 77642 X 409.985.8838 P.R.No. 21118 10/16/2019 sw RESOLUTION NO. A RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO A CONTRACT WITH SIRSIDYNIX OF LEHI, UTAH FOR THE INTEGRATED LIBRARY SYSTEM (ILS) AT THE PORT ARTHUR PUBLIC LIBRARY FOR $15,900.00; INTERGRATED LIBRARY SYSTEM WILL BE FUNDED WITH ACCOUNT NO. 001-1403-551.59-00. WHEREAS, the Port Arthur Public Library received unfortunate news on July 31, 2019 that the Houston Area Library Automated Network (HALAN) will not be renewing the City's contract (please see "Exhibit A"). The Library has been a member of HALAN since 1988 and this was unexpected; and, WHEREAS, there are many important IT library services the library receives from HALAN but the most vital is the Integrated Library System, SirsiDynix; and, WHEREAS,the City has been with SirsiDynix for eight (8)years and staying with this ILS provider will allow library operations to continue without disruptions; and, WHEREAS, the Library is still reconciling its inventory after Hurricane Harvey and changing our ILS provider would put the process at square one; and, WHEREAS, HALAN has agreed to pay for our migration fees in the amount of $18,140.00 if the City stays with SirsiDynix (please see "Exhibit B"); and, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR: THAT,the facts and opinions in the preamble are true and correct. THAT,the City Council authorizes the City Manager to enter into a one (1) year contract with four (4) optional renewal years with SirsiDynix of Lehi, Utah for the ILS at the Port Arthur Public Library for$15,900.00, in substantially the same form as attached as Exhibit"C". THAT, a copy of this caption be spread upon the Minutes of the City Council. READ, ADOPTED, AND APPROVED this day of , AD, 2019, at a Meeting of the City Council of the City of Port Arthur, Texas, by the following vote: AYES: Mayor: Councilmembers: NOES: Thurman Bill Bartie, Mayor ATTEST: Sherri Bellard, City Secretary APPROVED AS TO FORM: ittfr 4 eiiiPe-3-F Val Ti.-7,•, Ci • ttorney APPROVED FOR ADMINISTRATION: Ron Burton,Interim City Manager Steven Williams,Director of Library APPROVED AS TO AVAILABILITY OF FUNDS: 0 Cn_ .. A---P Kandy Daniels Interim Finance Director Clifton illiams,Purchasing Manager EXHIBIT "A" DocuSign Envelope ID:Al7BFB5A-781C-46FE-A207-B65E69AF64DC ��tJU liie(4 - CITY OF HOUSTON Sylvester Turner Library Department Mayor ?�rnrvr4 Rhea Brown Lawson, Ph.D. Director Library Department 500 McKinney Houston,Texas 77002-2534 T.832-393-1300 F.832-393-1324 www.houstontx.gov July 29, 2019 Steven Williams, Director of Port Arthur Public Library 4615 9th Avenue Port Arthur, Texas 77640 Dear Director Williams, After careful consideration of the current budgetary situation of both HPL and the HALAN consortium, we have regretfully determined that we can no longer continue HALAN operations in a way that meets your needs and expectations. Therefore, we are letting you know that we will begin the process of decommissioning HALAN operations. The first step in this process is to serve formal notice of nonrenewal of your contract ending February 7, 2020. Under Article VI.B.1., "Renewals," of the contract between Port Arthur Public Library and the City, the City is notifying Port Arthur Public Library that the City will not renew the contract for the following year (February 2020), and the current contract term will terminate on February 7, 2020. Under the contract, Port Arthur Public Library must return any and all Houston Public Library equipment that it has in its possession to the Houston Public Library within the two weeks of the effective date of termination of February 7, 2020. See Section VII.C. of the contract. In addition, Port Arthur Public Library must pay any and all outstanding debts to HALAN. See Section VIII.G(3) of the contract. Under Section VII.C. of the contract, the City will (1) terminate access to HALAN on the effective date of termination of February 7, 2020, (2) offload your database onto a mutually agreed upon storage media provided by you to the City, and (3) return your equipment possessed by the City, if any, to you. At the end of HALAN's fiscal year in 2020, HALAN will disperse any unexpended HALAN funds to current members based on the percent of the HALAN budget represented in that fiscal year. See Section VIII.G(3) of the contract. If you should have any questions, please contact Saima Kadir at 832-393-1698 or through email at Saima.kadir a.houstontx.gov. Sincerely, p-DocuSigned by: Matt, reloiln,SOIA, `-623F761138F8D43E. Rhea Brown Lawson, Ph.D. Director of Houston Public Library Council Members: Brenda Stardig Jerry Davis Ellen R.Cohen Dwight A.Boykins Dave Martin Steve Le Greg Travis Karla Cisneros Robert Gallegos Mike Laster Martha Castex-Tatum Mike Knox David W.Robinson Michael Kubosh Amanda Edwards Jack Christie Controller: Chris Brown EXHIBIT "B" Quote for Houston Area Library Automated Network Quote Number 102793 SirsiDynix Technology Center .*it/ 3300 N.Ashton Boulevard. • Suite 500 Lehi, UT 84043 Phone: 800-288-8020 SirsiDynix QUOTE Quote 102793 for: Houston Area Library Automated Network Port Arthur Migration Services Quote valid until: December 31, 2019 Prepared by: Justin Swain. Field Sales Rep This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer.if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved f SirsiDynix' Page 1 of 10 • Quote for Houston Area Library Automated Network Quote Number 102793 Purchase Details All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. COMPONENT Year 1 Estimated Estimated Year 2 Year 3 SirsiDynix Services 22,390 - - Discount (4,250) - - Subtotal 18,140 0 0 Initial Term: Three (3) Years Customers usage is subject to limitations that can be found in the Terms and Conditions section at the end of the Quote. SirsiDynix reserves the right to adjust Initial Term pricing for Third Party/integrated products/services if a Third Party vendor increases pricing for Third Party/integrated products/services. Any applicable discount shall be applied on final payment.Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Master Agreement,unless such additional terms are statutorily required of the Customer. This Purchase Details section may not include pre-existing obligations for ongoing Products not listed in the Quote. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret, proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix. Page 2 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 Detailed Pricing All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. COMPONENT Qty Total Price Year 1 SirsiDynix Services .22,390 Consulting: BLUEcloud Analytics Q and A, Distance, Annual Subscription 1 Included BLUEcloud Analytics SureStart-1, Distance 1 Included Enterprise SureStart-3 1 2,100 Consulting Support for Library's Go-Live, Distance 1 500 SureStart-3 1 2,980 SirsiDynix Enterprise Theme Customization 1 880 Data Services: Standard Data Migration Package from a SirsiDynix system 1 6,000 Product Delivery: Enriched Content Code Installation 1 100 Enriched Content Element Installation 1 200 SirsiDynix Enterprise Software Installation 1 1,400 SirsiDynix eRC Gateway Services Installation 1 850 Project Management: Project Management for all products in this Quote 1 7,380 (4,250 Services Discount Quote Total .. ... 18,140 This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.Tne above information is a trade secret, proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix` Page 3 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 Component Descriptions Each description below relates to a quantity of one for the component. There may be more than one in this Quote. SirsiDynix Services Consulting BLUEcloud Analytics Q and A, Distance, Annual Subscription The BLUEcloud Analytics Q and A Subscription provides unlimited access to Consultant led Q and A sessions. Two sessions per month are offered.Attendees are encouraged to bring their questions, projects and issues to the each session. Consultants will address issues presented by customers. BLUEcloud Analytics SureStart-1, Distance SureStart is a layer of consulting support designed to smoothly transition sites into using BLUEcloud Analytics. Through one private, online session a member of the Consulting Services team will "jump start" BLUEcloud Analytics by creating two report templates for the site, providing instruction and answering staff questions. SureStart addresses issues outside the scope of training by focusing on the site's individual needs. Enterprise SureStart-3 SureStart is a layer of consulting support designed to smooth the transition to Enterprise by addressing configuration issues like search limits, profiles, etc. Consulting Support for Library's Go-Live, Distance The purpose of access to a Go Live Consultant is to have an expert available to answer questions from members of the library staff, assist the System Administrator and make sure the staff is prepared to handle the day-to-day tasks using the new software. SureStart-3 SureStart is a layer of consulting support designed to smooth the transition to a new ILS platform. SureStart is a resource for the entire staff, not just system administrators. SureStart addresses issues outside the scope of education services training SirsiDynix Enterprise Theme Customization Working with a SirsiDynix Consultant, theme customization addresses changing the look and feel of the product like colors, adding graphics, and using CSS to edit fonts and page layouts. This custom work is guaranteed to work on the version of Enterprise currently installed on the customer's system. SirsiDynix cannot guarantee compatibility with future releases. Updating custom work to be compatible with a later release will attract additional fees. Data Services This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer, if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix` Page 4 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 Standard Data Migration Package from a SirsiDynix system To implement the proposed Symphony system for the Library, SirsiDynix has included a standard migration package, which includes conversion and migration to Symphony of the following types of viable data from another SirsiDynix system: • Cataloguing: bibliographic and authority records; item data; •Circulation: patron, and circulation transactions (current charges, unpaid bills, and active holds); For current Licensor customers, the extraction of all viable data from the existing systems will be provided by Licensor for no additional charge. Included in the package: • One instance only of each data type •One test load and one production load only Product Delivery Enriched Content Code Installation Enriched Content Element Installation SirsiDynix Enterprise Software Installation Includes installation of Enterprise in SirsiDynix SaaS facility, installation of Enterprise Agent on a Horizon or SirsiDynix Symphony ILS and installation/configuration of the appropriate Java Development (JDK). In addition; it includes the installation of Web Services for sites using SirsiDynix Symphony. SirsiDynix eRC Gateway Services Installation Includes installation and configuration of SirsiDynix eResource Central Gateway Services and one eRC connector. Project Management Project Management includes the services of a Project Manager. The Project Manager is your primary point of contact during the implementation. You will work with your project manager to plan timeframes, schedule resources from the professional services team, and coordinate with other departments at SirsiDynix to deliver products and services outlined in this quote. Depending on the type of implementation, the Project Manager will do the following: - Act as your primary SirsiDynix contact during your implementation - Identify customer needs and key tasks to be accomplished by both the customer and SirsiDynix to ensure a successful implementation - Organize meetings with you and appropriate SirsiDynix staff to kick off your implementation project - Work with SirsiDynix global operations staff to develop, communicate, and manage the overall implementation schedule - Bring key SirsiDynix staff onto the project to ensure proper resources are available to meet critical milestones of your schedule - Report to you regularly via phone and email status reports to keep everyone apprised of project progress - Monitor quality control checks at critical intervals in your project - Assist with the transition from Implementation phase to Customer Support This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret.proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 5 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 Terms and Conditions Enriched Content is based upon annual circulation. You are licensed for up to 100,000 annually circulated items; an increase requires additional licenses. SirsiDynix may add and/or substitute equivalent products for any third party items in the event of product unavailability, Software requirements and/or model number changes. SirsiDynix Professional Services performed by way of remote network access require ssh (Unix/Linux), Remote Desktop (Windows) or unattended Logmein Rescue (Windows) access for the duration of the project. The library may limit connectivity to the SirsiDynix Corporate IP address or implement a Cisco AnyConnect VPN tunnel. Other remote connectivity options may incur additional fees, onsite travel fees or void the ability of SirsiDynix to perform the project.A full description can be found in the Access Requirement for Support Guide on our customer support website. Customer's data must be provided to SirsiDynix in a format approved by SirsiDynix or additional data conversion/migration charges will apply. De-duping is the Customer's responsibility, unless stated otherwise in writing. Maintenance must be ordered for all copies of the Software and for all elements of the Software which are used conjunctively by Customer. Customer's System shall remain within two (2) previously released software versions of the most recent version of the software at all times or an additional maintenance surcharge service charge will be added to the maintenance renewal. Customer shall not integrate products offered by third parties into Software, Subscriptions or Subscription Software without additional license from SirsiDynix. SirsiDynix shall have the right to aggregate and retain non-personally identifiable data. Payment Terms The term of any quoted products is for no less than the Initial Term and shall automatically renew for the length of the Initial Term. Subsequent years' Maintenance and Subscription fees are to be paid annually in advance. Following the first year of System operation, Maintenance and Subscription fees will be subject to annual increases. Unless otherwise specifically stated in writing, products and/or services purchased at promotional prices or with promotional discounts do not qualify for such discounts or limitations on price increases for subsequent years. SaaS Migration • 100% of Year 1 total due on date of initial live use of SaaS Services Payment/Invoices while Migrating to the Cloud/SaaS- During the transition from a locally hosted system to a Cloud/SaaS services, annual Maintenance for the locally hosted system must be timely paid for the entire invoiced period to avoid interruption in receiving support and updates. Once your Cloud/SaaS services"Go Live", SirsiDynix This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any. The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved ® • rr/ S' 'DY Page 6 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 will issue a pro rata credit for the unused portion of the previously paid Maintenance to be used against future billings. Third Party Products • 100% due upon installation of third party products Any reference to license metrics and/or licensed amounts included in this quote shall be applicable only to the Products and/or services mentioned in this quote. This document and any software or professional services associated with this document are hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. If there is no current agreement between the parties, the terms and conditions of the current SirsiDynix Master Software License and Services Agreement shall be deemed the controlling Agreement between the parties, a copy of which shall be furnished upon Customer's request. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Agreement, unless such additional terms are statutorily required of the Customer. In the event of a conflict, the terms, payment terms, discounts, product lists and/or statement of work contained within this document shall take precedence over the current Agreement between the parties. In the event Customer desires or requires updated terms and conditions for the continuing business relationship with SirsiDynix, please contact your regional Sales Representative. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 7 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 Signature(s) Customer Signature: Houston Area Library Automated Network By: (Authorized Signature) Name: (Printed) Job Title: Date: Billing Address: Houston Area Library Automated Network 500 McKinney Ave Houston Texas 77002-2534 United States This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer, if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 8 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 End User License Agreement: Syndetics 1) "Agreement"means this Syndetics Usage Agreement and the Quote attached hereto. 2) "Syndetics Data"means the Syndetics Display Elements and Syndetics Unbound Display Elements listed in the Quote. 3) "Services"means the Syndetics and Syndetics Unbound Services by which the Syndetics Data is delivered to Subscriber,including any software contained therein. 4) "User Generated Content"means content uploaded by end users to the Services. 5) License.ProQuest hereby grants Subscriber a non-exclusive license to use Syndetics Data and the Services for the purposes described in this Agreement for the Subscription Period noted on the Quote and any renewals thereto. 6) Use and Restrictions.While it is understood that the Syndetics Data will be publicly available on open electronic networks,Subscriber will use the Syndetics Data only for the intended purpose of augmenting the Subscriber's own library online public access catalog or website. Subscriber may not convert Syndetics Data into MARC format,nor distribute or display the Syndetics Data in any third party applications, catalogs or websites. 7) Proprietary Rights.ProQuest,its licensors,or both own all right,title and interest,including,without limitation,the copyright.in and to the Syndetics Data and the Services and all components thereof.The copyright and title to all property interests in or to the Syndetics Data and the Services are and shall remain in ProQuest, its licensors,or both as owner and this Agreement shall not grant to Subscriber,or any Subscriber affiliate or agent,or any Subscriber patron,employee or user,any right of ownership therein. Subscriber may not modify,remove, delete,augment,add to,publish,transmit,participate in the transfer or sale of,create derivative works from,or in any way exploit any of the Syndetics Data or the Services,in whole or in part. If no specific restrictions are displayed,Subscriber and users of the Services may make copies of select portions of the Syndetics Data,provided that the copies are made only for personal use and any notices contained in the Syndetics Data,such as all copyright notices,trademark legends,or other proprietary rights notices are maintained on such copies. Except as otherwise permitted in this Agreement or as permitted by the doctrines of"fair use"or"fair dealing"as defined under the laws of the United States or England,respectively,neither Subscriber nor users of the Services may upload,post,reproduce,or distribute in any way Syndetics Data protected by copyright,or other proprietary right,without obtaining permission of the owner of the copyright or other propriety right. 8) Indemnification.Subject to the terms of Paragraphs 8 and 9 below,ProQuest shall defend,hold harmless and indemnify Subscriber from any liability and expense(including,without limitation,reasonable attorney's fees)imposed upon Subscriber as a result of any and all claims that the Syndetics Data or the Services or any part thereof infringes upon the intellectual property rights of any third party;provided that Subscriber promptly notifies ProQuest of any such claim,and permits ProQuest to control the defense or resolution thereof,and Subscriber fully cooperates with ProQuest in connection therewith. 9) Indemnification Limitations.ProQuest shall have no obligation to Subscriber under this Agreement if: a. the actual or alleged infringement is based upon any modification or alteration of the Syndetics Data or Services that was not designed,supplied or expressly approved by ProQuest and such infringement would not have arisen but for such modification or alteration;or b. the actual or alleged infringement is based upon the combination,operation or use of the Syndetics Data or Services with any other software or database that is not supplied or expressly approved by ProQuest and such infringement would not have arisen but for such combination,operation or use;or c. the claim arises out of the use of any Cover Images provided as Syndetics Data;or d. the actual or alleged claim is based on Subscriber's representation that the Syndetics Data or Services or any information extracted therefrom conforms to any express or implied warranties of merchantability and fitness for a particular purpose,or to any warranties of accuracy,adequacy or completeness;or e. the actual or alleged claim arises out of the use of User Generated Content provided in the Services. 10) Disclaimer of Liability. a. AS TO THE SYNDETICS DATA AND THE SERVICES,PROQUEST MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY EXCLUDES ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROQUEST MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY,ADEQUACY,OR COMPLETENESS OF THE SYNDETICS DATA OR THE SERVICES. IN NO EVENT SHALL PROQUEST BE LIABLE FOR ANY INDIRECT,INCIDENTAL,SPECIAL,OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SYNDETICS DATA OR SERVICES. b. COVER AND AUTHOR IMAGES,USER GENERATED CONTENT.ALL RIGHTS IN COVER AND AUTHOR IMAGES AND USER GENERATED CONTENT ARE RESERVED BY THE ORIGINAL COPYRIGHT OWNERS.COVER AND AUTHOR IMAGES AND USER GENERATED CONTENT ARE PROVIDED"AS IS,"AND WITH ALL FAULTS,WITHOUT WARRANTY OF ANY This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix" Page 9 of 10 Quote for Houston Area Library Automated Network Quote Number 102793 KIND.WITHOUT LIMITING THE FOREGOING,AS TO COVER AND AUTHOR IMAGES,PROQUEST EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES,WHETHER EXPRESS,IMPLIED,OR STATUTORY,INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF TITLE, NONINTERFERENCE,NON-INFRINGEMENT,INFORMATIONAL CONTENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT SHALL PROQUEST BE LIABLE FOR ANY CLAIM ARISING FROM USE OF COVER AND AUTHOR IMAGES AND/OR USER-GENERATED CONTENT INCLUDED IN THE SERVICES. 11) This Agreement shall be governed by the laws of the State of Michigan excluding its conflicts of laws principles. 12) Subscriber agrees that Subscriber is liable for the full amount of the subscription(s)specified in the Quote unless ProQuest is notified of cancellation within thirty(30)days from the Start Date specified in the Quote. Pro-rated credits for pre-paid subscriptions may be applied to subscription upgrades. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret.proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved 0311 SirsiDynix Page 10 of 10 Steven Williams From: Kadir, Saima - HPL <Saima.Kadir@houstontx.gov> Sent: Monday, September 16, 2019 11:36 AM To: Victoria Klehn; Mark Durham; Martin Shupla; Mary Cohrs; Linda Dodson; John Melton; Jenniffer Hudson Connors; Steven Williams Subject: RE: HALAN Migration fee coverage Greetings, As mentioned at the last board meeting, HALAN will pay for Sirsi-to-Sirsi migration costs provided it has received membership fees as approved by the board for FY20. Invoices are going out this week (incremental basis). Victoria, if the amount is close to the estimate that I had received from Sirsi. Saima From: Victoria Klehn <vklehn@ned.lib.tx.us> Sent: Monday, September 16, 2019 11:28 AM To: Mark Durham <mdurham@ptn.lib.tx.us>; Kadir, Saima - HPL<Saima.Kadir@houstontx.gov>; Martin Shupla <mshupla@pasadenatx.gov>; Mary Cohrs<mcohrs@bellairetx.gov>; Linda Dodson <Idodson@huntsvilletx.gov>; John Melton <jmelton@Lancaster-tx.com>;Jenniffer Hudson Connors<jhconnors@paplibrary.org>; Steven Williams <stwillia@paplibrary.org> Subject: RE: HALAN Migration fee coverage [Message Came from Outside the City of Houston Mail System] Also, will HALAN pay the fee regardless of whether we move to a single instance, a shared instance, or to another consortium/group as long as the ILS is SIRSI? From: Mark Durham <mdurham@ptn.lib.tx.us> Sent: Monday, September 16, 2019 11:26 AM To: saima.kadir@houstontx.gov; Martin Shupla <mshupla@pasadenatx.gov>; Mary Cohrs<mcohrs(a@bellairetx.gov>; Linda Dodson<Idodson(c@huntsvilletx.gov>;John Melton <jmelton@lancaster-tx.com>; Victoria Klehn <vklehn@ned.lib.tx.us>;Jenniffer Hudson Connors<lhconnors@paplibrary.org>;Steven Williams <stwillia@paplibrary.org> Subject: RE: HALAN Migration fee coverage Thanks, Saima. Can you email something confirming what was told the Board at the last meeting regarding HALAN/HPL/COH's (whomever' s) offer to pay for migration, providing we move to another Sirsi system? From: Kadir, Saima - HPL [mailto:Saima.Kadir@houstontx.gov] Sent: Monday, September 16, 2019 11:20 AM To: Mark Durham <mdurham@ptn.lib.tx.us>; Martin Shupla <mshupla@pasadenatx.gov>; Mary Cohrs <mcohrs@bellairetx.gov>; Linda Dodson <Idodson@huntsvilletx.gov>;John Melton<jmelton@lancaster-tx.com>; Victoria Klehn <vktehn@ned.lib.tx.us>;Jenniffer Hudson Connors<ihconnors@paplibrary.org>; Steven Williams <stwillia@paplibrary.org> Subject: RE: HALAN Migration fee coverage 1 Greetings, No quotes have been received regarding Sirsi's migration costs; only a rough estimate that I shared at the August meeting. Saima From: Mark Durham <mdurham@ptn.lib.tx.us> Sent: Friday,September 13, 2019 12:16 PM To: Kadir,Saima - HPL<Saima.Kadir@houstontx.gov>; Martin Shupla <mshupla@pasadenatx.gov>; Mary Cohrs <mcohrs@bellairetx.gov>;ddube@huntsvilletx.gov; Linda Dodson<Idodson@huntsvilletx.gov>;John Melton <imelton@lancaster-tx.com>;Victoria Klehn<vklehn@ned.lib.tx.us>;Jenniffer Hudson Connors <ihconnors@paplibrarv.org>; Steven Williams<stwillia@paplibrary.org> Subject: HALAN Migration fee coverage [Message Came from Outside the City of Houston Mail System] Saima, As I am pulling together information and providing my finance and governing entities with information on our upcoming plans, they will be needing quotes and information to authorize our costs and decisions. Would you provide us with a copy of Sirsi's quote and agreement with HALAN for migration costs of member libraries' ILS records? Also, we will need something in writing regarding HALAN/HPL's offer to pay those costs that was made to members at the last Board meeting. The Board meeting's notes don't really provide any level of detail on that front and I double- checked our notification letter and it doesn't mention the offer either. Thanks, Mark Mark Durham, Library Director mdurham@ptn.lib.tx.us Effie & Wilton Hebert Public Library http://www.ptn.lib.tx.us 2025 Merriman St. ph. 409-722-4554 Port Neches, TX 77651 fax 409-719-4296 2 Steven Williams To: Kadir, Saima - HPL Subject: Migration fee payment From: Kadir,Saima - HPL<Saima.Kadir@houstontx.gov> Sent:Thursday,October 17, 2019 10:32 AM To: Mark Durham<mdurham@ptn.lib.tx.us>; Ricardo Peralez<Ricardo.Peralez@houstontx.gov>; Victoria Klehn <vklehn@ned.lib.tx.us>;Steven Williams<stwillia@paplibrary.org>; Martin Shupla <mshupla@pasadenatx.gov>; Mary Cohrs<mcohrs@bellairetx.gov>;John Melton<jmelton@lancaster-tx.com>; Dakota Dube<ddube@huntsvilletx.gov>; Ashley Newsome<anewsome@huntsvilletx.gov> Subject: RE: Migration fee payment Mark et al, I have approved ILS migration costs with Sirsi: • Basic Sirsi-to-Sirsi migration • Provide copy of data/records for non-Sirsi migration • Bellaire and Pasadena's migrations have started per schedule • Port Arthur, Nederland and Port Neches—need to schedule as soon as possible • Lancaster and Huntsville—need to schedule data extract/copy as soon as possible. I recommend that you contact either Justin Swain or Ray Biscaro to schedule your migration. Quotes will be signed and submitted back to Sirsi as soon as received. Saima 1 EXHIBIT "C" File:Port Arthur Public Library GC#401343 MASTER AGREEMENT BETWEEN PORT ARTHUR PUBLIC LIBRARY AND SIRSIDYNIX 1. PURPOSE AND SCOPE migration. 2.2.3 Customer shall use the Third Party Products solely in 1.1 Parties and Effective Date. This Master Agreement (the "Master conjunction with the SirsiDynix Software and Customer shall have no Agreement) is entered into between Sirsi Corporation dba SirsiDynix broader rights with respect to the Third Party Products than it has to the ("SirsiDynix") and the customer identified in the signature block below SirsiDynix Software. SirsiDynix may add and/or substitute functionally ("Customer"),with effect on the date of the last signature below("Effective equivalent products for any third party items in the event of product Date"). unavailability,end-of-life,or changes to software requirements. 1.2 Purpose. This Master Agreement establishes the general terms and 2.3.1 Subscriptions. For Subscriptions purchased by Customer, and conditions to which the parties have agreed with respect to the provision of subject to the terms and conditions of this Master Agreement including Products by SirsiDynix to Customer.Additional terms for the purchase of a without limitation the restrictions set forth in Sections 2.7 and 2.9 and timely specific Product are set forth in the Quote(s). By signing below,the parties payment of the applicable fees, SirsiDynix grants to Customer the right to acknowledge receipt of and agree to be bound by the terms and conditions access and use the Subscription identified in the Quote solely for Internal of this Master Agreement and the Quote(s) for Products purchased by Business Purposes and to use the Documentation in connection with such Customer.All pre-printed or standard terms of any Customer purchase order access and use for the Term.SirsiDynix shall use commercially reasonable or other business processing document shall have no effect. efforts to make the Subscription Services available 24x7, except for scheduled downtime events, or emergency downtime events, or Internet 1.3 Incorporation of Quotes."Quote"means the document(s), regardless service provider failures or delays. SirsiDynix will use commercially of actual name,executed by the parties which is incorporated by reference reasonable efforts to perform scheduled downtime events outside of normal into the terms of this Master Agreement, and describes order-specific business hours. Customer acknowledges that the Subscription Services information, such as description of Product ordered, License Metrics,fees, may be subject to limitations,delays,and other problems inherent in the use statements of work,exhibits and milestones.At any time after execution of of the Internet and electronic communications.SirsiDynix is not responsible the Master Agreement and the initial Quote, Customer may purchase for any delays, delivery failures, or other damage resulting from such additional Products or otherwise expand the scope of existing licenses or problems. 2.3.2 Customer is solely responsible for obtaining and Subscriptions granted under a Quote, upon SirsiDynix receipt and maintaining at its own expense,all equipment that may be needed to access acceptance of a new Quote specifying the foregoing. Subscriptions, including without limitation, Internet connections. Customer 1.4 Incorporation of EULAs. Customer's use of any Third Party Products understands that Subscription communications may traverse an licensed hereunder or incorporated in the Products may be subject to, and unencrypted public Internet connection and that use of the Internet provides Customer shall sign and comply with,any applicable EULAs. the opportunity for unauthorized third parties to illegally gain access to 1.5 Order of Precedence. To the extent any terms and conditions of this Customer Data. Accordingly, SirsiDynix does not guaranty the privacy, Master Agreement conflict with the terms and conditions of a Quote, the security or authenticity of any information transmitted over or stored in any terms and conditions of the Master Agreement shall control, except where system connected to the Internet.Customer shall not encrypt Subscription the Quote expressly states the intent to supersede a specific portion of the traffic except as may be available through the SirsiDynix VPN solution.2.3.3 Master Agreement. To the extent any terms and conditions of this Master Customer is responsible for maintaining the confidentiality of all passwords Agreement conflict with the terms and conditions of an EULA,the terms and and for ensuring that each password is used only by the authorized user. conditions of the EULA shall control. Customer is responsible for all activities that occur under Customer's account. Customer agrees to immediately notify SirsiDynix of any 2. PRODUCTS USE RIGHTS;TITLE unauthorized use of Customer's account or any other breach of security 2.1 Generally. Customer's purchase of Products under this Master known to Customer.SirsiDynix shall have no liability for any loss or damage Agreement may include from time-to-time Software, Subscriptions, arising from Customer's failure to comply with these requirements. 2.3.4 Services, and/or Hardware. The following provisions under this Section 2 Customer shall be solely responsible for the accuracy,quality,integrity and apply if relevant to the type of Product purchased pursuant to a Quote. legality of Customer Data and of the means by which it acquired Customer 2.2.1 Software License.Subject to the terms and conditions of this Master oData.Customer acknowledges and agrees that SirsiDynix does not monitor Agreement including without limitation the restrictions set forth in Section transmitted police the content of communicationsrptis, andodata of Customer or its usersfb e 2.7 and Section 2.9 and timely payment of the applicable fees, SirsiDynix responsiblethrough the Subscriptions, that SirsiDynix shall not transmissions. hereby grants to Customer a limited, non-exclusive, and non-transferable for the contentgSubscriptionsf any such communications or authorizedand license to(i)install, run and use the Software identified in the Quote in the Customer shall usete the with llapplicable elaws andn for and legal mer Operating Environment solely for Internal Business Purposes, and (ii) use purposes, consistent all laws regulations.aCustomer the Documentation in connection with such use of the Software. Customer agreesdefamatory,not to poste , upload pornographic,ahy abusive,content or data which is lithreatening; (b) may not make copies of the Software except a reasonable number of containsit obscene,other contaminating gore harassing t s;(c) ol (b) machine-readable copies solely for internal backup or archival purposes.All the rights viruses others, s, uchas data which f destructive an features;intellectual( ) property Intellectual Property rights notices must be reproduced and included on the rights i others,such data which infringes onany constitutesproperty such copies. Customer shall maintain accurate and up-to-date records of rightspersonal or violates any right of privacy or publicity;uit (d) sensitive the number and location of all copies of the Software and inform SirsiDynix information, informationdr such as numbers;sociel security numbers, credit any in writing of such upon request.2.2.2 Unless otherwise set forth in a Quote, applicablelaw.Customerors lfurtherhe agrees eorto (e) feror otherwiseiviolates any the Software shall not be simultaneously loaded and operated on more than necd theSubscriptions,not to interfere not e interfere h r disrupt networksr'su one hardware platform, except temporarily during the process of platform connected to to with another customer's use Customer Initial and Date: Confidential Page 1 of 7 SirsiDynix • File:Port Arthur Public Library GC#401343 and enjoyment of similar services and to comply with all regulations,policies service requests are deemed excessive as a result of insufficient training,at and procedures of networks connected to the Subscriptions.SirsiDynix may SirsiDynix's discretion.2.5.9 In the event Customer does not renew remove any violating content posted or transmitted on or through the Maintenance and subsequently desires to reinstate Maintenance, a Subscriptions, without notice to Customer. SirsiDynix may suspend or reinstatement fee shall be assessed equal to 120% of the aggregate terminate any user's access to the Subscriptions upon notice in the event Maintenance fee that would have been payable during the period of lapse. that SirsiDynix reasonably determines that such user has violated these 2.5.10 For Software licenses and Subscription Software,Customer is solely terms and conditions. 2.3.5 The provision of third party Subscriptions is responsible for the installation of Updates and agrees to(i)meet the Update subject to availability from third party providers and SirsiDynix shall have no standard set forth in the SirsiDynix Support Policies referenced in the liability should such Subscription become unavailable for any reason or is definition of Maintenance and(ii)maintain the Operating Environment.With no longer available under reasonable commercial terms. 2.3.6 In the event respect to Subscriptions,SirsiDynix is responsible for the implementation of that Customer is locally hosting Subscription Software, SirsiDynix hereby Updates and shall no longer provide access to any previous release upon grants to Customer, subject to the terms and conditions of this Master the date SirsiDynix migrates to a new Update for production use in Agreement including without limitation the restrictions set forth in Section SirsiDynix's hosted environment. 2.7 and Section 2.9 and timely payment of the applicable fees, a limited, 2.6.1 Hardware and Hardware Maintenance. Title to the Hardware non-exclusive, non-transferable grant of use to locally install and use the identified in the Quote, if any, shall pass to Customer on SirsiDynix's Subscription Software solely for Customer's internal business purposes. placement of the Hardware with a common carrier or licensed trucker,which The grant of use for Subscription Software is not a license and remains in shall constitute delivery to Customer. Thereafter Customer will be effect only while Customer is timely paying its Subscription fees to responsible for risks of loss or damage,except for loss or damage caused SirsiDynix. If Customer fails to timely pay Subscription fees,Customer must by SirsiDynix in the process of installation.2.6.2 SirsiDynix does not provide immediately discontinue use of and certify to SirsiDynix the removal of support for Hardware unless Customer purchases any available Subscription Software. maintenance associated with such Hardware.Such Hardware maintenance 2.4.1 Services. Services are described in the Quote. SirsiDynix shall be may be provided through a third party and is subject to that third party's responsible for securing, managing, scheduling, coordinating and standard terms,conditions and warranties,if any. supervising SirsiDynix personnel,including its subcontractors,in performing 2.7 License Metrics.Customer may not use the Products in excess any Services.Any change to the scope of Services must be in writing signed of the License Metrics specified in the Quote.Additional License Metrics and by both parties. Once executed by both parties, a change shall become a associated Maintenance must be purchased at the pricing in effect at the part of the Quote.2.4.2 Customer acknowledges and agrees that SirsiDynix time the additional License Metrics are added in the event actual usage performance is dependent upon the timely and effective satisfaction of exceeds the licensed quantity,prorated for the remainder of the then-current Customer's responsibilities hereunder and timely decisions and approvals Term. The additional License Metrics purchased shall terminate on the of Customer in connection with the Services. SirsiDynix shall be entitled to same date as the pre-existing Products. Prices are based on License rely on all decisions and approvals of Customer. Customer's data must be Metrics purchased and not actual usage. The number of License Metrics provided to SirsiDynix in a format reasonably approved by SirsiDynix or provided in the initial Quote is a minimum amount that Customer has additional charges will apply. Customer shall be responsible for providing committed to for the Term and there shall be no fee adjustments or refunds secured access to Customer's systems to SirsiDynix. SirsiDynix alone shall for any decreases in usage. decide whether such access is sufficient for the performance of Services. 2.8 Reservation of Rights. All rights not expressly granted in the 2.5.Software Maintenance.2.5.1 Subject to Customer's timely payment of Master Agreement are reserved by SirsiDynix and its third party providers. applicable fees, SirsiDynix will provide during the Term Maintenance Customer acknowledges that: (i)all Software is licensed and not sold and services for the Software in accordance with the maintenance plan indicated all Subscriptions and Content are subscribed to and not sold; (ii)Customer in the Quote, provided however that with respect to Third Party Products, acquires only the right to use the Protected Materials.SirsiDynix and its third SirsiDynix's obligation to offer Maintenance is limited to using commercially party providers retain sole and exclusive ownership and all rights,title,and reasonable efforts to obtain Maintenance from the third party owner of such interest in, including Intellectual Property embodied or associated with,the Software. All licenses in Customer's possession must be supported under Protected Materials and all copies and derivative works thereof(whether the same maintenance plan. 2.5.2 Updates are provided if and when developed by SirsiDynix,Customer or a third party); and (iii)the Protected available, and SirsiDynix is under no obligation to develop any future Materials, including the source and object codes, logic and structure, programs or functionality. 2.5.3 SirsiDynix is under no obligation to provide constitute valuable trade secrets of SirsiDynix and its third party providers. Maintenance with respect to:(i)a Product that has been altered or modified Customer agrees to secure and protect the Products consistent with the by anyone other than SirsiDynix or its licensors; (ii) a release for which maintenance of SirsiDynix's and its third party providers' rights in the Maintenance has been discontinued; (iii) a Product used other than in Products,as set forth in this Master Agreement. accordance with the Documentation or other than on the Operating Environment;(iv)discrepancies that do not significantly impair or affect the 2.9 Restrictions. Unless specifically permitted or licensed by operation of the Product; or(v) any systems or programs not supplied by SirsiDynix, Customer shall not itself, or through any affiliate, employee, SirsiDynix. 2.5.4 For the avoidance of doubt, Updates provided under consultant, contractor, agent or other third party: (i) sell, resell, distribute, Maintenance services are subsequent minor or maintenance releases to the host, lease, rent, license or sublicense, in whole or in part, the Protected standard Products, excluding custom development or customizations Materials;(ii)decipher,decompile,disassemble,reverse assemble,modify, whether such customizations are performed by SirsiDynix or by Customer translate, reverse engineer or otherwise attempt to derive source code, or a third party. SirsiDynix reserves the right to charge Client for any algorithms,tags,specifications,architecture,structure or other elements of reintegration work required to make customizations compatible with future the Protected Materials, including the license keys, in whole or in part, for releases.2.5.5 If ordered,Maintenance must be ordered for all Software and competitive purposes or otherwise; (iii)allow access to,provide,divulge or all associated License Metrics licensed by Customer. Customer may not make available the Protected Materials to any user other than Customer's purchase or renew Maintenance for a subset of its licenses only. 2.5.6 If an employees and independent contractors who have a need to such access Error was corrected or is not present in a more current release of the and who shall be bound by a nondisclosure agreement with provisions that Product, SirsiDynix shall have no obligation to correct such Errors in prior are at least as restrictive as the terms of this Master Agreement(except the releases of the Software. 2.5.7 Fees for Maintenance Services do not Customer may grant access to public access catalogs to library users,other include implementation,training and other Professional Services.2.5.8 It is libraries, and third party entities); (iv)write or develop any derivative works Customer's responsibility to ensure that all appropriate users receive initial based upon the Protected Materials; (v) modify, adapt, translate or training services sufficient to enable Customer to effectively use the otherwise make any changes to the Protected Materials or any part thereof; Software. Failure to do so could result in additional Maintenance fees if (vi) use the Protected Materials to provide processing services to third Customer Initial and Date: Confidential Page 2 of 7 SirsiDynix File:Port Arthur Public Library GC#401343 parties,or otherwise use the same on a'service bureau'basis;(vii)disclose law provided the receiving party has promptly notified the disclosing party of or publish, without SirsiDynix's prior written consent, performance or such requirement and allowed the disclosing party a reasonable time to capacity statistics or the results of any benchmark test performed on the oppose such requirement.The parties acknowledge that Customer may be Protected Materials; or(viii)otherwise use or copy the Protected Materials subject to freedom of information legislation and further acknowledges that except as expressly permitted herein. such legislation may take precedence over the confidentiality provisions of 2.10 Customer Data. SirsiDynix disclaims ownership of any and all this section as they apply to Customer. Customer Data,all bibliographic,authority,item,fine,patron,and other data 5. PRIVACY loaded to, created and/or entered into Customer's database or supplied to Customer represents and warrants that before providing personally SirsiDynix by Customer. Notwithstanding Customer's ownership of identifiable information to SirsiDynix or its agents,it will comply with any laws Customer Data,at the end of the Term SirsiDynix shall only be obligated to applicable to the disclosure of personally identifiable information, including provide to Customer extractable Customer Data at no additional charge in a providing notices to or obtaining permission from third parties to allow supported MARC and/or ASCII delimited format. SirsiDynix shall have the sharing of their personally identifiable information with SirsiDynix under the right to aggregate and retain non-personally identifiable data. Master Agreement.Customer will indemnify SirsiDynix for any breach of this 2.11 License Grant by Customer.Customer grants to SirsiDynix a non- representation and warranty. No personally identifiable information will be exclusive, royalty-free license,to use equipment,software, Customer Data disseminated by SirsiDynix to any third parties,except as consented to by or other material of Customer solely for the purpose of performing Customer or required by law. SirsiDynix's obligations under the Master Agreement. 6. INDEMNIFICATION 2.12 Enforcement. Customer shall (i) ensure that all users of the Products comply with the terms and conditions of the Master Agreement,(ii) 6.1.1 By SirsiDynix. SirsiDynix will defend or settle, at its option and promptly notify SirsiDynix of any actual or suspected violation thereof and expense, any action,suit or proceeding brought against Customer that the (iii)cooperate with SirsiDynix with respect to investigation and enforcement SirsiDynix Software(excluding Content and Third Party Products)infringe a of the Master Agreement. third party's USA patent, registered copyright, or registered trademark ("Claim").SirsiDynix will indemnify Customer against all damages and costs 3. FINANCIAL TERMS finally awarded which are attributable exclusively to such Claim, provided 3.1.1 Fees and Payment Terms. The Customer shall pay the amounts that Customer:(i)promptly gives written notice of the claim to SirsiDynix;(ii) set forth in the Quote.Subject to the provisions of the Quote,SirsiDynix may gives SirsiDynix sole control of the defense and settlement of the Claim;(iii) annually increase the fees of Subscription, Subscription Software and/or provides SirsiDynix, at SirsiDynix's expense, with all available information Maintenance upon 30 days written notice in advance.Invoices become past and assistance relating to the Claim and cooperates with SirsiDynix and its due 30 days after the invoice date. Interest accrues on past due balances at counsel; (iv) does not compromise or settle such Claim; and (v) is not in the higher of 11/2%per month or the highest rate allowed by law.If Customer material breach of any agreement with SirsiDynix. 6.1.2 SirsiDynix has no fails to make payments of any amount due under the Master Agreement, obligation to the extent any Claim results from:(i)Customer having modified SirsiDynix will be entitled to suspend its performance upon ten (10) days the SirsiDynix Software or used a release other than the most current written notice to Customer. 3.1.2 Unless expressly provided otherwise, unaltered release of the SirsiDynix Software, if such an infringement would amounts paid or payable for Software,Subscriptions,Subscription Software have been avoided by the use of such current unaltered release, (ii)Third and Hardware are not contingent upon the performance of any Services. Party Products and/or Content,or(iii)the combination, operation or use of 3.2 Taxes. Customer agrees to pay any sales tax arising out of the the SirsiDynix Software with software or data not provided by SirsiDynix. Master Agreement, other than those based on SirsiDynix's net income. If 6.1.3 If it is adjudicated that the use of the SirsiDynix Software in accordance Customer is tax-exempt, Customer agrees to send SirsiDynix a copy of its with the Master Agreement infringes any USA patent, registered copyright, tax-exempt certificate upon execution of the Master Agreement. Customer or registered trademark, SirsiDynix shall, at its option: (i) procure for agrees to indemnify SirsiDynix from any liability or expense incurred by Customer the right to continue using the infringing SirsiDynix Software; (ii) SirsiDynix as a result of Customer's failure or delay in paying such sales tax replace or modify the same so it becomes non-infringing; or(iii)Customer due. will be entitled to an equitable adjustment in the fees paid for the affected SirsiDynix Software. THIS SECTION STATES SIRSIDYNIX'S ENTIRE 3.3 No Contingencies.Customer agrees that its purchases hereunder are OBLIGATION TO CUSTOMER AND CUSTOMER'S SOLE REMEDY FOR neither contingent on the delivery of any future functionality or features nor ANY CLAIM OF INFRINGEMENT. dependent on any oral or written comments made by SirsiDynix regarding 6.2 By Customer.To the extent allowed by law,Customer shall defend future functionality or features. 4. CONFIDENTIALITY or settle, at its option and expense, any action,suit or proceeding brought against SirsiDynix by a third party arising out of or in connection with:(i)any 4.1 Non-Disclosure. Each party will protect the other party's claim that Customer Data infringes on the intellectual property rights of a Confidential Information from unauthorized dissemination and use the same third party;(ii)any claim by a Customer user or(iii)any claim that Customer degree of care that each such party uses to protect its own confidential or a Customer's user is using the Product in a manner that violates the information,but in no event less than a reasonable amount of care.Neither provisions of the Master Agreement. Customer's obligations under this party will use Confidential Information of the other party for purposes other section are contingent upon:(a)SirsiDynix providing Customer with prompt than those necessary to directly further the purposes of the Master written notice of such claim;(b)SirsiDynix providing reasonable cooperation Agreement. Neither party will disclose to third parties Confidential to Customer,at Customer's expense,in the defense and settlement of such Information without prior written consent of the other party. claim;and(c)Customer having sole authority to defend or settle such claim. 4.2 Exceptions. Information shall not be considered Confidential 7. WARRANTIES; REMEDIES; DISCLAIMERS Information to the extent,but only to the extent,that the receiving party can 7.1 SirsiDynix Software. SirsiDynix warrants that, for a period of 90 days establish that such information (i) is or becomes generally known or from the Go Live Date, the SirsiDynix Software, as updated by SirsiDynix available to the public through no fault of the receiving party; (ii)was in the and used in accordance with the Documentation and in the Operating receiving party's possession before receipt from the disclosing party; (iii)is Environment, will operate in all material respects in conformity with the lawfully obtained from a third party who has the right to make such Documentation. disclosure on a non-confidential basis; (iv) has been independently developed by one party without reference to any Confidential Information of If SirsiDynix Software does not perform as warranted, SirsiDynix shall use the other;(v)is information aggregated by SirsiDynix that no longer contains commercially reasonable efforts to correct Errors.As Customer's exclusive any personally identifiable information;or(vi)is required to be disclosed by remedy for any claim under this warranty, Customer shall promptly notify Customer Initial and Date: Confidential Page 3 of 7 ti) SirsiDynix' • File:Port Arthur Public Library GC#401343 SirsiDynix in writing of its claim. Provided that such claim is reasonably 8. EXCLUSION AND LIMITATION OF LIABILITY determined by SirsiDynix to be SirsiDynix's responsibility,SirsiDynix shall, 8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, SIRSIDYNIX'S within ninety(90)days of its receipt of Customer's written notice;(i)correct TOTAL LIABILITY (INCLUDING ATTORNEYS FEES AWARDED UNDER such Error; (ii) provide Customer with a plan reasonably acceptable to THE MASTER AGREEMENT) TO CUSTOMER FOR ANY CLAIM BY Customer for correcting the Error; or (iii) if neither (i) nor (ii) can be CUSTOMER OR ANY THIRD PARTIES UNDER THE MASTER accomplished with reasonable commercial efforts from SirsiDynix, then AGREEMENT, EXCLUDING LIABILITY PURSUANT TO SECTION 6 SirsiDynix or Customer may terminate the affected SirsiDynix Software (Indemnification),WILL BE LIMITED TO THE FEES PAID BY CUSTOMER license and Customer will be entitled to an equitable adjustment in the fees DURING THE PREVIOUS 12 MONTHS FOR THE PRODUCT WHICH IS paid for the affected SirsiDynix Software at SirsiDynix's discretion. The THE SUBJECT MATTER OF THE CLAIM. preceding warranty cure shall constitute SirsiDynix's entire liability and 8.2 IN NO EVENT WILL SIRSIDYNIX BE LIABLE TO CUSTOMER FOR Customer's exclusive remedy for cure of the warranty set forth herein. ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY PUNITIVE, 7.2 SirsiDynix Subscriptions. SirsiDynix warrants that Subscriptions, as TREBLE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT used in accordance with the Documentation, will operate in all material LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, STAFF TIME, respects in conformity with the Documentation. GOODWILL, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), 7.3 Exclusions.SirsiDynix is not responsible for any claimed breach of any WHETHER BASED ON BREACH OF CONTRACT, BREACH OF warranty caused by: (i) modifications made to the SirsiDynix Software by WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY anyone other than SirsiDynix; (ii)the combination, operation or use of the OR OTHERWISE,WHETHER OR NOT SIRSIDYNIX HAS PREVIOUSLY SirsiDynix Software with any items that are not part of the Operating BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Environment; (iii)Customer's failure to use any new or corrected releases 8.3 NO CLAIM ARISING OUT OF THE MASTER AGREEMENT, of the SirsiDynix Software made available by SirsiDynix; (iv) SirsiDynix's REGARDLESS OF FORM, MAY BE BROUGHT BY CUSTOMER MORE adherence to Customer's specifications or instructions; or (v) Customer THAN TWO YEARS AFTER THE CAUSE OF ACTION ARISES. deviating from the operating procedures described in the Documentation. 9. TERM AND TERMINATION 7.4 Third Party Products. SirsiDynix warrants that it is an authorized distributor of the Third Party Product and that with the execution of this 9.1 Term of Master Agreement. Subject to Section 10.12 below, the Master Agreement and the applicable EULA,Customer will have the right to term of this Master Agreement shall commence on the Effective Date and use such Product in accordance with the terms and conditions of the terms shall continue in full force and effect until the expiration or termination of all of this Master Agreement and the applicable EULA. SIRSIDYNIX MAKES Quotes,unless otherwise terminated earlier as provided hereunder. NO OTHER WARRANTY WITH RESPECT TO ANY THIRD PARTY 9.2 Product and Services Term.The respective initial term of Software PRODUCTS.CUSTOMER'S SOLE REMEDY WITH RESPECT TO SUCH Maintenance, Hardware Maintenance, Subscriptions, and Subscription THIRD PARTY PRODUCTS SHALL BE PURSUANT TO THE ORIGINAL Software as applicable,is specified in the Quote("Initial Term").The Initial LICENSOR'S WARRANTY, IF ANY, TO SIRSIDYNIX, TO THE EXTENT Term and any renewal term shall automatically renew for the same length PERMITTED BY THE ORIGINAL LICENSOR.THIRD PARTY PRODUCTS as the Initial Term unless either party gives written notice 60 days prior to ARE MADE AVAILABLE BY SIRSIDYNIX ON AN"AS IS,AS AVAILABLE" the end of any previous Term of its intention to terminate the Subscription BASIS. or Maintenance service.The Initial Term and renewal terms are referred to 7.5 Hardware. SirsiDynix warrants that it is an authorized distributor of the as the"Term". Hardware. Hardware warranties shall be govemed by the manufacturer's 9.3.1 Termination. Either party may terminate the Master Agreement warranty. SIRSIDYNIX MAKES NO WARRANTIES OF ANY KIND WITH immediately upon written notice if the other party commits a non-remediable RESPECT TO HARDWARE OR HARDWARE MAINTENANCE. material breach of the Master Agreement, or if the other party fails to cure CUSTOMER'S SOLE REMEDY WITH RESPECT TO SUCH HARDWARE any remediable material breach or provide a written plan of cure acceptable OR HARDWARE MAINTENANCE SHALL BE PURSUANT TO THE to the non-breaching party within 30 days of being notified in writing of such MANUFACTURER'S WARRANTY, IF ANY. breach.Where the non-breaching party has a right to terminate the Master 7.6 Disclaimers. THE WARRANTIES SET FORTH IN THIS MASTER Agreement, the non-breaching party may at its discretion terminate the AGREEMENT ARE IN LIEU OF,AND SIRSIDYNIX, ITS LICENSORS AND Master Agreement or the applicable Quote.Quotes that are not terminated SUPPLIERS EXPRESSLY DISCLAIM TO THE MAXIMUM EXTENT shall continue in full force and effect under the terms of this Master PERMITTED BY LAW, ALL OTHER WARRANTIES, EXPRESS OR Agreement 9.3.2 Following termination of the Master Agreement,Customer IMPLIED, ORAL OR WRITTEN, INCLUDING,WITHOUT LIMITATION, (i) agrees to certify that it has returned or destroyed all copies of the applicable ANY WARRANTY THAT ANY PRODUCT IS ERROR-FREE OR WILL Product and Confidential Information and acknowledges that its rights to use OPERATE WITHOUT INTERRUPTION OR THAT ALL ERRORS WILL BE the same are relinquished. CORRECTED; (ii) ANY AND ALL IMPLIED WARRANTIES OF 9.4. Suspension. SirsiDynix will be entitled to suspend any or all MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND performance upon 10 days written notice to Customer in the event Customer NON-INFRINGEMENT,(iii)ANY WARRANTY THAT CONTENT OR THIRD is in breach of the Master Agreement. Further, SirsiDynix may suspend PARTY PRODUCTS WILL BE ACCURATE, RELIABLE AND ERROR- Customer's use of and access to all or a portion of the Subscriptions if,and FREE AND (iv)ANY AND ALL IMPLIED WARRANTIES ARISING FROM so long as,in SirsiDynix's sole judgment,there is a security risk created by STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE OR Customer that may interfere with the proper continued provision of services USAGE OF TRADE. NO ADVICE, STATEMENT OR INFORMATION or the operation of SirsiDynix's network or systems.SirsiDynix may impose GIVEN BY SIRSIDYNIX, ITS AFFILIATES, CONTRACTORS OR an additional charge to reinstate service following such suspension. EMPLOYEES SHALL CREATE OR CHANGE ANY WARRANTY PROVIDED HEREIN.CUSTOMER ACKNOWLEDGES THAT USE OF OR CONNECTION TO THE INTERNET PROVIDES THE OPPORTUNITY FOR UNAUTHORIZED THIRD PARTIES TO CIRCUMVENT SECURITY PRECAUTIONS AND ILLEGALLY GAIN ACCESS TO THE SERVICES AND CUSTOMER DATA AND THAT NO FORM OF ENCRYPTION IS FOOL PROOF.ACCORDINGLY,SIRSIDYNIX CANNOT AND DOES NOT GUARANTEE THE PRIVACY, SECURITY OR AUTHENTICITY OF ANY INFORMATION SO TRANSMITTED OVER OR STORED IN ANY SYSTEM CONNECTED TO THE INTERNET. Customer Initial and Date: Confidential SirsiDynix- Page 4 of 7 • File:Port Arthur Public Library GC#401343 10. GENERAL PROVISIONS to SirsiDynix at legal(@sirsidvnix.com,or by email to Customer at any current 10.1 Force Majeure.The parties will exercise every reasonable effort to Customer email address routinely used by SirsiDynix,or by registered mail, meet their respective obligations hereunder but shall not be liable for delays return receipt requested,to the address of the parties set forth in the Master resulting from force majeure or other causes beyond their reasonable Agreement or to such other address of the parties designated in writing in control, including but not limited to power outages or failure of third party accordance with this subsection. service providers.This provision does not relieve Customer of its obligation 10.10 Relationship. The Master Agreement is not intended to create a to make payments then owing. partnership,franchise,joint venture, agency, or a fiduciary or employment 10.2 Assignment SirsiDynix may assign the Master Agreement and all relationship.Neither party may bind the other party or act in a manner which of its rights and obligations herein without Customer's approval to its parent expresses or implies a relationship other than that of independent company or other affiliated company,to a successor by operation of law,or contractor. by reason of the sale or transfer of all or substantially all of its stock or assets 10.11 Invalidity. If any provision of the Master Agreement shall be held to to another entity.Neither party may otherwise assign or transfer the Master be invalid,illegal or unenforceable,the validity,legality and enforceability of Agreement without the prior written consent of the other party,which shall the remaining provisions shall not in any way be affected or impaired. not be unreasonably withheld. Notwithstanding the above, SirsiDynix may 10.12 Survival. The following provisions will survive any termination or fulfill its obligations hereunder through its affiliated companies. expiration of the Master Agreement:sections 1, 2.7,2.8,2.10,2.12,3,4,5, 10.3 Cooperation. Customer agrees to provide cooperation, which 6,7,8,9,and 10. means assistance, information, equipment, data, a suitable work 10.13 No Waiver.Any waiver of the provisions of the Master Agreement environment,timely access,and resources reasonably necessary to enable or of a party's rights or remedies under the Master Agreement must be in SirsiDynix to perform any and all installation,implementation, and services writing to be effective. Any such waiver shall constitute a waiver only with required to fulfill its obligations hereunder including but not limited to respect to the specific matter described in such writing and shall in no way ensuring SirsiDynix has remote access. Failure to grant such cooperation impair the rights of the party granting such waiver in any other respect or at shall allow SirsiDynix to deem the Product purchased by Customer to be any other time.The waiver by either of the parties hereto of a breach or of a fully accepted and delivered. In the event any delay in implementing default under any of the provisions of the Master Agreement shall not be Products is caused by Customer resulting in SirsiDynix incurring additional construed as a waiver of any other breach or default of a similar nature,or expenses, the Customer shall pay to SirsiDynix the amount of such as a waiver of any of such provisions, rights or privileges hereunder. The additional expenses. rights and remedies herein provided are cumulative and none is exclusive 10.4 Delegation.SirsiDynix may subcontract or delegate any work under of any other,or of any rights or remedies that any party may otherwise have any Quote to any third party without Customer's prior written consent, at law or in equity. Failure, neglect, or delay by a party to enforce the provided however that SirsiDynix shall remain responsible for the provisions of the Master Agreement or its rights or remedies at any time, performance of any such subcontractors. shall not be construed and shall not be deemed to be a waiver of such 10.5 Notice of U.S. Government Restricted Rights. If the Customer party's rights under the Master Agreement and shall not in any way affect hereunder is the U.S.Government,or if the Software is acquired hereunder the validity of the whole or any part of the Master Agreement or prejudice on behalf of the US Government with U.S. Government federal funding, such party's right to take subsequent action. notice is hereby given that the Software is commercial computer software 10.14 Entire Agreement.The Master Agreement constitutes the parties' and documentation developed exclusively at private expense and is entire agreement relating to its subject matter.It cancels and supersedes all furnished as follows: "U.S. GOVERNMENT RESTRICTED RIGHTS. prior or contemporaneous oral or written communications, requests for Software delivered subject to the FAR 52.227-19.All use, duplication and proposals, proposals, conditions, representations, and warranties, or other disclosure of the Software by or on behalf of the U.S.Government shall be communication between the parties relating to its subject matter as well as subject to this Master Agreement and the restrictions contained in any prior contractual agreements between the parties. Notwithstanding the subsection (c) of FAR 52.227-19, Commercial Computer Software - precedence of this Master Agreement, any existing Customer License Restricted Rights(June 1987)". Metrics shall continue unless new License Metrics are identified in a Quote. 10.6 Export.Customer shall comply fully with all relevant export laws and No modification to the Master Agreement will be binding unless in writing regulations of the United States to ensure that the Software is not exported, and signed by an authorized representative of each party. directly or indirectly,in violation of United States law. 10.15 Third Party Beneficiaries. All rights and benefits afforded to 10.7 Non-solicitation.During the term of this Master Agreement and for SirsiDynix under the Master Agreement shall apply equally to the owner of a period of one year following its termination, neither party will solicit for the Third Party Products with respect to the Third Party Products,and such employment directly or through other parties, without the other party's third party is an intended third party beneficiary of the Master Agreement, written permission, any individual employed by the other party, provided with respect to the Third Party Products. however that the hiring of individuals responding to general public marketing 10.16 Governing Law and Venue. The Master Agreement shall be and recruiting advertisements and events shall not be a violation of this governed by and construed in accordance with the laws of the State of Utah provision;only active,targeted solicitation is prohibited. without giving effect to its principles of conflict of laws.Any dispute shall be 10.8 Compliance. During the term of this Master Agreement and for a litigated in the state or federal courts located in Utah to whose exclusive period of one year following its termination,SirsiDynix shall have the right to jurisdiction the parties hereby consent. In addition, the Customer hereby verify Customer's full compliance with the terms and requirements of the waives any objection the customer may have based upon lack of personal Master Agreement. If such verification process reveals any noncompliance jurisdiction,improper venue and/or"forum non conveniens". by Customer,Customer shall reimburse SirsiDynix for the reasonable costs 10.17 Application of Laws. The parties agree that this contract is not a and expenses of such verification process incurred by SirsiDynix(including contract for the sale of goods;therefore,the Master Agreement shall not be but not limited to reasonable attorneys'fees),and Customer shall promptly governed by any codification of Article 2 or 2A of the Uniform Commercial cure any such noncompliance;provided,however,that the obligations under Code, or any codification of the Uniform Computer Information Technology this section do not constitute a waiver of SirsiDynix's termination rights and Act ("UCITA"), or any references to the United National Convention on do not affect SirsiDynix's right to payment for Products and interest fees Contracts for the International Sale of Goods. related to usage in excess of the License Metrics. 10.18 Counterparts.The Master Agreement and each Schedule may be 10.9 Notices. Any notice required or permitted to be sent under the executed in one or more counterparts, each of which shall constitute an Master Agreement shall be delivered by hand,by ovemight courier,by email enforceable original of the Master Agreement,and that facsimile,electronic Customer Initial and Date: Confidential Page 5 of 7 SirSiDynix" File:Port Arthur Public Library GC#401343 and/or.pdf scanned copies of signatures shall be as effective and binding 10.20 Attorney's Fees. In the event a party seeks and obtains a remedy as original signatures. in the courts for its rights under this Master Agreement,the prevailing party 10.19 Headings and Drafting.The headings in the Master Agreement in such litigation shall be entitled to its reasonable attorney's fees and cost. shall not be used to construe or interpret the Master Agreement.The Master Agreement shall not be construed in favor of or against a party based on the originator of the document. END OF MASTER AGREEMENT Port Arthur Public Library Sirsi Corporation 4615 Ninth Ave SirsiDynix Technology Centre Port Arthur,Texas 77642 3300 N.Ashton Blvd.—Suite 500 Lehi, UT 84043 Sign: Sign: Print Name: Print Name: Title: Title: Date: Date: Customer Initial and Date: Confidential Page 6 of 7 SirsiDynix` File:Port Arthur Public Library GC#401343 Exhibit A-DEFINITIONS products by any means into Software, Subscriptions or Subscription "Circulation" means the checkout of a Library Item to a patron, the Software without additional SirsiDynix license. checkout of a Library Item for the purpose of tracking in-library usage, the "License Metrics"means limits on Product usage as set forth in the Quote renewal of a Library Item, or an action functionally identical to any of the such as Titles,Circulation,Users,students,seats,and reports. preceding acts. "Maintenance"means the technical support and,with respect to Software, "Confidential Information" means information of SirsiDynix and/or its the provision of Updates for the level of support services purchased from licensors includes but is not limited to the terms and conditions(but not the SirsiDynix, all of which are provided under SirsiDynix's support policies in existence) of the Master Agreement, all trade secrets, software, source effect at the time the Services are provided, which may be modified from code, object code, specifications, as well as results of testing and time-to-time by SirsiDynix in its sole discretion. A current version of such benchmarking of the Software or other services,product roadmap,data and Support Policies can be found under "SirsiDynix Support Policies" other information of SirsiDynix and its licensors relating to or embodied in (Document ID 125773)at http://support.sirsidynix.com. the Software or Documentation, including but not limited to information "Operating Environment" means SirsiDynix-recommended hardware, designated as confidential in writing or information which ought to be in good operating system, middleware, database products and other software on faith considered confidential and proprietary to the disclosing party. which the Software will operate. SirsiDynix's placement of a copyright notice on any portion of any Software "Professional Services" means data conversion, implementation, site will not be construed to mean that such portion has been published and will not derogate from any claim that such portion contains proprietary and planning, configuration, integration and deployment of the Software or confidential information of SirsiDynix. Confidential Information does not Subscriptions,training,project management and other consulting services. include that the Customer uses SirsiDynix Products. "Products" means Software, Subscriptions, Subscription Software, "Content" means any information, data, text, software, music, sound, Services and Hardware. photographs,graphics, video messages or other material which Customer "Protected Materials" means Software and work product provided by receives through a Subscription. SirsiDynix under Services, Subscriptions, Subscription Software and "Customer Data" means any electronic data, information or material SirsiDynix's or its licensors' Intellectual Property and Confidential provided or submitted by Customer(including the Customer's patrons and Information. users)to SirsiDynix through a Subscription or Services,or which Customer "Quote"is defined in Section 1.3. (including the Customer's patrons and users)enters into the Subscription or "Services" means those services provided or arranged by SirsiDynix Services or has entered on its behalf,or which SirsiDynix is otherwise given including but not limited to specific SirsiDynix Products such as (i) access to under the Master Agreement. Customer Data does not include Professional Services; and (ii) that part of Maintenance that is technical non-personally identifiable information aggregated by SirsiDynix. support,excluding the provision of Updates. "Documentation"means the user instructions,release notes,manuals and "SirsiDynix Software" means each SirsiDynix-developed and/or on-line help files made available by SirsiDynix regarding the use of the SirsiDynix-owned software product in machine-readable object code (not applicable Product. source code), the Documentation for such product, and any Updates "Effective Date"is defined in section 1.1. thereto. "Error" means a material failure of a Product to conform to its functional "Software"means the SirsiDynix Software and Third Party Software. specifications described in the Documentation. "Subscriptions"means the provision of access by SirsiDynix or its hosting "EULA"means the end user license agreement that accompanies the Third providers to Software and/or Content from a server farm that is comprised Party Product, which govems the use of or access by Customer to the of application,data and remote access servers,including associated offline applicable Third Party Product. components including but not limited to cloud services and web access to "Go Live Date" means the date on which the Products are substantially Content. ready for operational use for normal daily business. "Subscription Software" means Subscriptions hosted by Customer. "Hardware"means the physical hardware and equipment manufactured by Customer does not have a license in Subscription Software. third party providers and sold to Customers by SirsiDynix. "Term"is defined in section 9.2. "Intellectual Property" means any and all intellectual property rights, "Titles" means the number of unique records for an electronic, virtual, recognized in any country or jurisdiction in the world, now or hereafter and/or physical item which may be used by a library patron, such as a existing, and whether or not perfected,filed or recorded, including without bibliographic, MARC,visual material, serial or Dublin Core record, created limitation inventions, technology, patents rights (including patent on the Software or Subscription.Multiple items,representing either identical applications and disclosures),copyrights,trade secrets,trademarks,service items or volumes in a set,may be included in a single Title. marks, trade dress, methodologies, procedures, processes, know-how, "Third Party Products" means software or content including tools, utilities, techniques, various concepts, ideas, methods, models, documentation and updates if any,owned by an entity other than SirsiDynix templates, software, source code, algorithms, the generalized features of and provided by SirsiDynix in connection with Products. the structure, sequence and organization of software, user interfaces and screen designs,general purpose consulting and software tools,utilities and `Updates"means the error corrections,releases,updates,modifications or routines,and logic,coherence and methods of operation of systems,training enhancements subsequently developed that SirsiDynix makes generally methodology and materials, which SirsiDynix has created, acquired or available to its customers as part of Maintenance on a when and if available otherwise has rights in, and may, in connection with the performance of basis.Updates exclude new products,modules,platform or functionality for obligations hereunder, create, employ, provide, modify, create, acquire or which SirsiOynix charges a separate fee. otherwise obtain rights in. "Users"means Customer's employees or agents who have been issued "Internal Business Purposes" means Customer's internal use but does user names and passwords by Customer to use the Products.Each such not include(1)sharing Confidential Information or Intellectual Property with User shall be one person,and user names and passwords cannot be third parties without SirsiDynix written consent or(2)integration of third party shared or used by more than one person. Customer Initial and Date: Confidential Page 7 of 7 SiIsiDynix' Quote for Port Arthur Public Library Quote Number 102242 SirsiDynix Technology Center ��, 3300 N.Ashton Boulevard, • Suite 500 Lehi,UT 84043 Phone:800-288-8020 SirsiDynix QUOTE Quote 102242 for: Port Arthur Public Library Ate New Freestanding Customer Quote valid until: January 01, 2020 Prepared by: Ray Biscaro, US Director-Account Management and Sales This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirSiDyribC Page 1 of 11 Quote for Port Arthur Public Library Quote Number 102242 Purchase Details All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. COMPONENT Year 1 Estimated Estimated Estimated Estimated Year 2 Year 3 Year 4 Year 5 SirsiDynix Products 12,800 12,800 12,800 13,043 13,290.82 Platinum Services 3,000 3,000 3,000 3,087.00 3,145.65 Third Party Products 1,000 100 100 101.90 103.84 Discount (900) Subtotal 15,900 15,900 15,900 16,231.90 16,540.31 Initial Term: One (1) Year, with Four(4) Optional Years Initial Term Annual Price Increase Cap for SirsiDynix Products/Services: 0% in year 2 and year 3 followed by 1.9% until Term renewal The Initial Term and the Initial Term Annual Price Increase Cap set forth above shall apply to Active Products and new purchased Products/Services. Customer's usage is subject to limitations that can be found in the Terms and Conditions section at the end of the Quote. SirsiDynix reserves the right to adjust Initial Term pricing for Third Party/integrated products/services if a Third Party vendor increases pricing for Third Party/integrated products/services. Any applicable discount shall be applied on final payment.Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Master Agreement,unless such additional terms are statutorily required of the Customer. This Purchase Details section may not include pre-existing obligations for ongoing Products not listed in the Quote. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix- Page 2 of 11 Quote for Port Arthur Public Library Quote Number 102242 Detailed Pricing All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. COMPONENT Qty Total Price Year 1 SirsiDy"nix Products 1. ,gr SirsiDynix Symphony SaaS Subscription 7,300 Includes: Application Services powered by SirsiDynix Symphony, Cataloging and Authority Control, Circulation and Offline Circulation, Inventory, Public Access, Reports, Z39.50 server. BLUEcloud Analytics Platform Essentials, Annual Subscription 1 1,000 SaaS Enterprise Annual Subscription 1 3,000 SirsiDynix eRC Connector for OverDrive, Annual Subscription 1 Included SirsiDynix eResource Central Gateway Services, Annual Subscription 1 1,000 SirsiDynix Symphony SaaS SmartPORT, Unlimited Users 1 Included SirsiDynix Symphony SaaS Unicode Server Extension 1 Included SirsiDynix Symphony SaaS Universal SIP2 1 500 SureSailing (Bi-Monthly)Annual Subscription 1 Included Platinum Services 3,000 Third Party Products 1,000 Syndetics Enriched Content Basic Public, Annual Subscription (Per 1000 Circ) 100 1,000 Discount (900) Third Party Discount (900) QuoteTotal 15,900 This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDy• nix Page 3of11 Quote for Port Arthur Public Library Quote Number 102242 • Component Descriptions Each description below relates to a quantity of one for the component. There may be more than one in this Quote. SirsiDynix Products SirsiDynix Symphony's Core Package includes Cataloging, Circulation, and Public Access modules. Additional functions include: utilization of an Oracle database, a Z39.50 server, Authority Control, Backup Circulation, and Reports. Authority Control: Links authority-controlled bibliographic headings with corresponding authority records through an ANSI-standard thesaurus. SirsiDynix Symphony complies with Bath Profile release 1.0 and most of release 2.0 Functional Area A. We comply with Release 1.0 of Functional Area B. SirsiDynix Symphony complies with Z39.50 Level Three (client and server), provides broadcast searching as a standard, and complies with Bath Profile Level One. BLUEcloud Analytics Platform Essentials, Annual Subscription Minimum requirements: Symphony 3.3.1 or Horizon 7.3.3. The BLUEcloud Analytics Platform provides a web-based, cloud-hosted suite of data-mining and OLAP tools with the following functionality: • Unique view of data warehouse for analysis of your institution, collections, and users • Supports advanced and predictive analysis to establish trends and patterns • Presentations for effectively communicating to boards and administrators • Drill anywhere capabilities, users can view summary-to-detail-level data • Robust security, flexible information distribution/collaboration, and easy self-service analysis •Ability to print, download, and e-mail data and graphs in a variety of formats (Microsoft Excel®and PowerPoint®) This Essentials package provides 2 years of transaction data, 2 Reporter accounts, 1 Creator account and 5 Premium Feature Credits. These Credits expire at the end of each subscription year. SaaS Enterprise Annual Subscription SirsiDynix Enterprise is a state-of-the-art faceted search solution that empowers libraries to make their collections more searchable and discoverable than ever before. Capitalizing on fuzzy search logic technology never before available to libraries, SirsiDynix Enterprise delivers leading-edge faceted search capabilities, simplified search interfaces, and much more. SirsiDynix eRC Connector for OverDrive, Annual Subscription Provides access through SirsiDynix eResource Central Gateway Services to the approved content of one OverDrive main account. It does not include any 3rd Party fees which may be required by the Partner to use the content being accessed. SirsiDynix eResource Central Gateway Services, Annual Subscription Minimum requirements: SirsiDynix Symphony 3.4.1 or Horizon 7.5.1 and above. eResource Central Gateway Services provides eBook integration which allows libraries to provide seamless access to all library resources via a single user interface. Open Library and Project Gutenberg content is available and included with this service. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved Si,T1U Page 4 of 11 yiliX Quote for Port Arthur Public Library Quote Number 102242 SirsiDynix Symphony SaaS SmartPORT, Unlimited Users SirsiDynix Symphony SmartPORT Unlimited User Licenses enable staff to locate a record in a Z39.50-compliant database and to import the record to your own database.An unlimited number of SmartPORT Z39.50 copy cataloging client user licenses is included for this price. SirsiDynix Symphony SaaS Unicode Server Extension SirsiDynix Symphony Unicode Server Extension enables staff users to load, input, index, and display MARC records containing both the Roman characters and the non-Roman characters used in languages such as Arabic, Chinese, or Russian. In addition, library users accessing your electronic library can search, store, and retrieve Unicode-based international character sets as well. SirsiDynix Symphony SaaS Universal SIP2 SirsiDynix Certified Solutions Providers offer SIP2-certified products to our customers. We certify that their products are compliant. This interface price encompasses all SirsiDynix Certified SIP2 vendors. SureSailing (Bi-Monthly)Annual Subscription SureSailing is a service for all libraries. SureSailing offers the same level of comfort and support new clients receive during their first year with SureStart. SureSailing is also a series of scheduled telephone conversations with a senior consultant-each call is two hours with a total of six calls during the year. Platinum Services The next level of service. A comprehensive suite of services and extended support to ensure libraries get the same first-class service they offer to communities. Platinum 10% off ALL qualifying future services purchases Training • Unlimited access to online eLearning training courses for 20 users • Web access to customizable electronic training documentation • Three distance group training or consulting courses Best Practices and Custom Consulting • 6 custom consulting hours: Global database changes, Web Services assistance, Enterprise Customization, Symphony Custom Reports, Horizon SQL assistance, Search Index changes, Database Analysis or integration with Third Party Vendors • SureSailing quarterly - Regularly scheduled two hour calls with a senior consultant to review best practices, report setup and configuration, system administration, planning for upgrades and enhancements, and answer general questions • Enterprise Q and A- monthly call with a senior consultant to review Enterprise Customer Service and Support • Dedicated Phone number • Weekend and evening upgrade support • Priority call handling and resolution • Remote mobile device diagnostics and support Data Enhancement Services • Annual Authority Processing update(initial Authority Processing required before service can be scheduled) • MARC records subscription with full SmartSOURCE service • Annual Bibliographic Analysis to provide a series of reports on the content of the bibliographic database for quality control This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix` Page 5 of 11 Quote for Port Arthur Public Library Quote Number 102242 Third Party Products Syndetics Enriched Content Basic Public, Annual Subscription (Per 1000 Circ) Enrichment Elements include: Author Notes, Booklist Reviews, Choice Reviews, Cover Images, First Chapters, Library Journal Reviews, Publisher's Weekly Reviews, School Library Journal Reviews, Summaries and Annotations and Tables of Contents. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 6 of 11 Quote for Port Arthur Public Library Quote Number 102242 Terms and Conditions Current Contract License Limits: SirsiDynix SaaS Services are based upon annual circulation and Staff Users. You may use the SaaS Services for up to 125,000 annually circulated items and up to 5 Staff Users; an increase in either circulation or Staff Users requires additional licensing fees. Enriched Content is based upon annual circulation. You are licensed for up to 100,000 annually circulated items; an increase requires additional licenses. SirsiDynix may add and/or substitute equivalent products for any third party items in the event of product unavailability, Software requirements and/or model number changes. SirsiDynix Professional Services performed by way of remote network access require ssh (Unix/Linux), Remote Desktop (Windows) or unattended Logmein Rescue (Windows) access for the duration of the project. The library may limit connectivity to the SirsiDynix Corporate IP address or implement a Cisco AnyConnect VPN tunnel. Other remote connectivity options may incur additional fees, onsite travel fees or void the ability of SirsiDynix to perform the project. A full description can be found in the Access Requirement for Support Guide on our customer support website. Customer's data must be provided to SirsiDynix in a format approved by SirsiDynix or additional data conversion/migration charges will apply. De-duping is the Customer's responsibility, unless stated otherwise in writing. Maintenance must be ordered for all copies of the Software and for all elements of the Software which are used conjunctively by Customer. Customer's System shall remain within two (2) previously released software versions of the most recent version of the software at all times or an additional maintenance surcharge service charge will be added to the maintenance renewal. Customer shall not integrate products offered by third parties into Software, Subscriptions or Subscription Software without additional license from SirsiDynix. SirsiDynix shall have the right to aggregate and retain non-personally identifiable data. Payment Terms The term of any quoted products is for no less than the Initial Term and shall automatically renew for the length of the Initial Term. Subsequent years' Maintenance and Subscription fees are to be paid annually in advance. Following the first year of System operation, Maintenance and Subscription fees will be subject to annual increases. Unless otherwise specifically stated in writing, products and/or services purchased at promotional prices or with promotional discounts do not qualify for such discounts or limitations on price increases for subsequent years. SaaS Migration This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 7 of 11 Quote for Port Arthur Public Library Quote Number 102242 • 100% of Year 1 total due on date of initial live use of SaaS Services Payment/Invoices while Migrating to the Cloud/SaaS- During the transition from a locally hosted system to a Cloud/SaaS services, annual Maintenance for the locally hosted system must be timely paid for the entire invoiced period to avoid interruption in receiving support and updates. Once your Cloud/SaaS services"Go Live", SirsiDynix will issue a pro rata credit for the unused portion of the previously paid Maintenance to be used against future billings. Third Party Products • 100% due upon installation of third party products Any reference to license metrics and/or licensed amounts included in this quote shall be applicable only to the Products and/or services mentioned in this quote. This document and any software or professional services associated with this document are hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. If there is no current agreement between the parties, the terms and conditions of the current SirsiDynix Master Software License and Services Agreement shall be deemed the controlling Agreement between the parties, a copy of which shall be furnished upon Customer's request. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Agreement, unless such additional terms are statutorily required of the Customer. In the event of a conflict, the terms, payment terms, discounts, product lists and/or statement of work contained within this document shall take precedence over the current Agreement between the parties. In the event Customer desires or requires updated terms and conditions for the continuing business relationship with SirsiDynix, please contact your regional Sales Representative. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any. The above information is a trade secret, proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix` Page 8 of 11 Quote for Port Arthur Public Library Quote Number 102242 Signature(s) Customer Signature: Sirsi Corporation dba SirsiDynix Signature: Port Arthur Public Library By: By: (Authorized Signature) (Authorized Signature) Name: Name: (Printed) (Printed) Job Title: Job Title: Date: Date: Billing Address: Port Arthur Public Library 4615 Ninth Ave Port Arthur Texas 77642 United States This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix* Page 9 of 11 Quote for Port Arthur Public Library Quote Number 102242 End User License Agreement: Syndetics 1) "Agreement"means this Syndetics Usage Agreement and the Quote attached hereto. 2) "Syndetics Data"means the Syndetics Display Elements and Syndetics Unbound Display Elements listed in the Quote. 3) "Services"means the Syndetics and Syndetics Unbound Services by which the Syndetics Data is delivered to Subscriber,including any software contained therein. 4) "User Generated Content"means content uploaded by end users to the Services. 5) License.ProQuest hereby grants Subscriber a non-exclusive license to use Syndetics Data and the Services for the purposes described in this Agreement for the Subscription Period noted on the Quote and any renewals thereto. 6) Use and Restrictions.While it is understood that the Syndetics Data will be publicly available on open electronic networks,Subscriber will use the Syndetics Data only for the intended purpose of augmenting the Subscriber's own library online public access catalog or website. Subscriber may not convert Syndetics Data into MARC format, nor distribute or display the Syndetics Data in any third party applications, catalogs or websites. 7) Proprietary Rights.ProQuest,its licensors,or both own all right,title and interest,including,without limitation,the copyright,in and to the Syndetics Data and the Services and all components thereof.The copyright and title to all property interests in or to the Syndetics Data and the Services are and shall remain in ProQuest, its licensors,or both as owner and this Agreement shall not grant to Subscriber,or any Subscriber affiliate or agent,or any Subscriber patron,employee or user,any right of ownership therein.Subscriber may not modify, remove, delete,augment,add to,publish,transmit,participate in the transfer or sale of,create derivative works from,or in any way exploit any of the Syndetics Data or the Services,in whole or in part. If no specific restrictions are displayed,Subscriber and users of the Services may make copies of select portions of the Syndetics Data,provided that the copies are made only for personal use and any notices contained in the Syndetics Data,such as all copyright notices,trademark legends,or other proprietary rights notices are maintained on such copies.Except as otherwise permitted in this Agreement or as permitted by the doctrines of"fair use"or"fair dealing"as defined under the laws of the United States or England,respectively, neither Subscriber nor users of the Services may upload,post,reproduce,or distribute in any way Syndetics Data protected by copyright,or other proprietary right,without obtaining permission of the owner of the copyright or other propriety right. 8) Indemnification.Subject to the terms of Paragraphs 8 and 9 below,ProQuest shall defend,hold harmless and indemnify Subscriber from any liability and expense(including,without limitation,reasonable attorney's fees)imposed upon Subscriber as a result of any and all claims that the Syndetics Data or the Services or any part thereof infringes upon the intellectual property rights of any third party;provided that Subscriber promptly notifies ProQuest of any such claim,and permits ProQuest to control the defense or resolution thereof,and Subscriber fully cooperates with ProQuest in connection therewith. 9) Indemnification Limitations.ProQuest shall have no obligation to Subscriber under this Agreement if: a. the actual or alleged infringement is based upon any modification or alteration of the Syndetics Data or Services that was not designed,supplied or expressly approved by ProQuest and such infringement would not have arisen but for such modification or alteration;or b. the actual or alleged infringement is based upon the combination,operation or use of the Syndetics Data or Services with any other software or database that is not supplied or expressly approved by ProQuest and such infringement would not have arisen but for such combination,operation or use;or c. the claim arises out of the use of any Cover Images provided as Syndetics Data;or d. the actual or alleged claim is based on Subscriber's representation that the Syndetics Data or Services or any information extracted therefrom conforms to any express or implied warranties of merchantability and fitness for a particular purpose, or to any warranties of accuracy,adequacy or completeness;or e. the actual or alleged claim arises out of the use of User Generated Content provided in the Services. 10) Disclaimer of Liability. a. AS TO THE SYNDETICS DATA AND THE SERVICES,PROQUEST MAKES NO WARRANTIES,EXPRESS OR IMPLIED, AND EXPRESSLY EXCLUDES ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROQUEST MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY,ADEQUACY,OR COMPLETENESS OF THE SYNDETICS DATA OR THE SERVICES. IN NO EVENT SHALL PROQUEST BE LIABLE FOR ANY INDIRECT, INCIDENTAL,SPECIAL,OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SYNDETICS DATA OR SERVICES. b. COVER AND AUTHOR IMAGES,USER GENERATED CONTENT.ALL RIGHTS IN COVER AND AUTHOR IMAGES AND USER GENERATED CONTENT ARE RESERVED BY THE ORIGINAL COPYRIGHT OWNERS.COVER AND AUTHOR IMAGES AND USER GENERATED CONTENT ARE PROVIDED"AS IS,"AND WITH ALL FAULTS,WITHOUT WARRANTY OF ANY This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved SirsiDynix' Page 10 of 11 • Quote for Port Arthur Public Library Quote Number 102242 KIND.WITHOUT LIMITING THE FOREGOING,AS TO COVER AND AUTHOR IMAGES,PROQUEST EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES,WHETHER EXPRESS,IMPLIED,OR STATUTORY,INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF TITLE, NONINTERFERENCE,NON-INFRINGEMENT,INFORMATIONAL CONTENT,MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT SHALL PROQUEST BE LIABLE FOR ANY CLAIM ARISING FROM USE OF COVER AND AUTHOR IMAGES AND/OR USER-GENERATED CONTENT INCLUDED IN THE SERVICES. 11) This Agreement shall be governed by the laws of the State of Michigan excluding its conflicts of laws principles. 12) Subscriber agrees that Subscriber is liable for the full amount of the subscription(s)specified in the Quote unless ProQuest is notified of cancellation within thirty(30)days from the Start Date specified in the Quote.Pro-rated credits for pre-paid subscriptions may be applied to subscription upgrades. This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer,if any.The above information is a trade secret,proprietary and confidential and is only for use by the library named above and not to be released. Copyright 2019 Sirsi Corporation-All Rights Reserved Si>sie Page 11 of 11