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HomeMy WebLinkAboutPR 14876: HOUSING REHABILITATION PROGRAM GUIDELINE REVISIONSMemo To: Steve Fibgibbons, City Manager From: Col%en Russel% Director of Planning and Grants Management Date: September 3, 2008 Re: P.R. 14876 -Revisions to Hou.~sing Rehabilitation Program Guidelines RECOMMENDATION: I recommend City Council adopt Proposed Resolution 14876 authorizing revisions t:o the City of Port Arthur's Housing Assistance Rehabilitation and Reconstruction Program Guidelines. BACKGROUND: The City Council by authorization of Resolution Number 08-119 has obligated the City to provide owner-occupied rehabilitation assistancE~ to qualified homeowners of the city. Community Development Block Grant and HOME= funds have been allocated to provide Emergency, Minor, Full Rehabilitation and Reconstruction activities. Due to the rising costs of general construction material, windstorm inspections and additional insurance requirements, (Performance and Payment Bonds when applicable), and iin an effort to more effectively utilize the Housing Programs, it has been deemed necessary to revise the Housing Assistance Rehabilitation and Reconstruction Program Guidelines. The following summarizes revisions in the Housing Assistance Rehabilitation and Reconstruction Program Guidelines to be utilized on a case-by-case basis, as recommended by Melodee Humbert, HUD Rehabilitation Specialist: REHABILITATION/RECON;STRUCTION ACTIVITIES ^ Increase limit for a full rehabilitation from $35,000 with a $2,000 floating cap; to $50,000, with a $3,000 floating cap. ^ Increase limit for reconstruction from $55,000 with a $2,000 floating cap; (fee;s for demolition/site clearance & prep included), to $70,000, with a $3,000 floating cap, (fees for demolition/site clearance & prep included), for atwo-bedroom unit:; shall include the cost for athree-bedroom unit of $75,000, with a $3,000 floating cap, (fees for demolition/site clearance & prep included); shall include the cost for afour- bedroom unit of $93,000, with a $3,000 floating cap, (fees for demolition/site clearance & prep included). BUDGETARY/FISCAL EFFECT: No effect STAFFING/EMPLOYEE EFFECT: No effect SUMMARY: I recommend the approval of Proposed Resolution 14876 authorizing revisions to the City of Port Arthur's Housing Assistance Rehabilitation Program Guidelines. These revisions will enable the Housing Assistance Staff to better utlilize available funds and stabilize the City's deteriorating owner-occupied housing stock. P. R. 14876 9/2/2008--Housing/CR RESOLUTION NUME3ER A RESOLUTION AUTHORIZING REVISIONS TO THE CITY'S HOUSING ASSISTANCE REHABILITATION AND RECONSTRUCTICIN PROGRAM GUIDELINES. WHEREAS, pursuant to the Housing and Urban Development Act of 1974 the Housing and Urban Development awards annual Community Development Block iSrant and HOME funds to the City of Port Arthur for the primary benefit of low and moderate income persons; and, WHEREAS, the City Council, by it:s adoption of Resolution Number 08-119, (authorizing submission of the 2008 Action Plain) the City has obligated itself to pirovide owner occupied rehabilitation and reconstruction assistance to low and moderate income persons/families; and, WHEREAS, it is now deemed nea°ssary to revise the previous Emergency, Minor, Full Rehabilitation and Reconstruction Program guidelines; and, WHEREAS, the revisions are attached hereto as Exhibit'~A"; and, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR: THAT the new guidelines attached hereto as Exhibit °A"are approvc~d; and, THAT the City Manager is hereby authorized to implement the new guidelines that are attached hereto; and, THAT a copy of the caption of this Resolution be spread upon the minutes of the City Council. READ, ADOPTED AND APPROVEC) this day of A. D., 2008 at a Regular Meeting of the City Council of the City of Port Arthur, Texas by the following vote: AYES: MAYOR COUNCILMEMBERS _ NOES: MAYOR ATTEST: CITY SECRETARY APPROVED FOR FORM: ~~ CITY ATTORN ~ D,N ~0~-{r11~{,~ ~F~ APPROVED FOR ADMINISTRATION: CITY MANAGER COLLEEN RUS DIRECTOR OF APPROVED FOR AVAILABILITY 01= FUNDS: DIRECTOR OF FINANCE EXHIBIT "A" CITY OF PORT ARTHUR ~'~'-' ' r ,~t HOUSING ASSISTANCE PROGRAMS OWNER OCCUPIED HOUSING REHABILITATION ~& RECONSTRUCTION ACTIVITIES "REBUILDING, COMMUNITIES BLOCK BY BLOCk"' 1 Revised September 2008 TABLE OF CONTENTS I. PURPOSE OF THE PROGRAM .................................................................. 4 II. DESIGNATED AUTHORITY ..................................................................... 5 III. ELIGIBILITY REQUIREMENTS FOR FINANCIAL ASSISTANCE/ SELECTION PROCEDURES ............................................................... 7 IV. ALLOWED PROGRAM EXPENSES .......................................................... 9 V. FORMS OF ASSISTANCE AND MAXIMUM ASSISTANCE AMOUNTS....... 10 VI. EMERGENCY AND MINOR HOME REPAIR I'ROGRAMS ......................... 12 VII. FULL REHABILITATION-BELOW MARKET LOAN/NO INTEREST DEFERRED LOAN PROGRAM ........................................................... 15 VIII. HOUSING RECONSTRUCTION PROGRAM ......................................... 17 IX. FEASIBILITY OF REHABILITATION ...................................................... 21 X. OWNER/CITY AGREEMENT ................................................................ 21 XI. SELECTION OF CONTRACTORS ....................................................... 22 XII. CONTRACTORS QUALIFICATIONS .................................................... 24 XIII. CONTRACTING ................................................................................... 25 2 Revised September 2008 XIV. INSPECTION OF REHABILITATION WORK ....................................... 26 XV. FORMS ................................................................................................ 27 XVI. CONFLICT OF INTEREST .................................................................. 27 GENERAL PROPERTY IMPROVEMENTS .................................................... 29 DELINQUENCY GUIDELINES .................................................................... 30 DEFAULT GUIDELINES ............................................................................. 31 GRIEVANCE PROCEDURES ....................................................................... 32 3 Revised September 2008 CITY OF PORT ARTHUR HOUSING REHABILITATION ASSISTANCE PROGRAM FOR SINGLE FAMILY/OWNER OCCUPIED STRUCTURES FUNDING SOURCES: COMMUNITY DEVELOPMENT BLOCK GRANT AND HOME PROGRAMS I. PURPOSE OF THE PROGRAM: A. The City of Port Arthur, Texas acting by and through the Housing Assistance Division will provide i-inancial and technical assistance to low- income homeowners residing in the City of Port Arthur. B. The purpose of the program is to assist low-income property owrners in maintaining their homes, eliminate housing code violations and upgrade neighborhoods. Through this program the City will help to provide decent, safe and sanitary housing for residents and promote a viable housiing stock for the future. Improvements made through this program will assist: in bringing existing substandard units into compliance with City of Port Arthur Housing Code, U. S. Department of Housing and Urban Development Housing Quality Sttandards and/or locally adopted rehabilitation standards. The only exceptions not meeting all standards will be in the case of emergency assistance repairs funded with CDBG funds. When CDBG funds provicles Emergency Assistance improvements to alleviate immediate threats to the health and safety of the applicants, the entire structure needs not to be brought into compliance with ,all Federal, State and Local Building Codes. While threats to health and safety caused by conditions in structures will be alleviated by the 4 Revised September 2008 GRIEVANCE PROCEDURE City of Port Arthur Housing Assistance Programs Should any applicant or participant of services from the Housing Assistance Division wish to file a grievance against the City of Port Arthur pertaining to services received or applied for, they may do so by the following procedure: 1) The person(s) filing the grievance may either verbally or in writing reque:>t an appointment with the Housing Programs Administrator to present the complaint. At this informal stage of the resolution process, the complaint may be presented either in written form or verbally. It is the Division's intent to respond to and resolve the complaint as practically & quickly as possible. A response to the complaint should be made no later than 10 working days from the date of receipt. 2) Should the response by the Housing Programs Administrator not be satisfactory to the person(s) bringing the complaint, an apppeal may be made directly to the Director of Planning. At this stage of the resolution process, the request for appeal and 1the complaint itself should be submitted in writing. The complaint should fully describe the nature of the problem and contain all pertinent information that may aid in understanding the scope of the problem. ThE~ Director of Planning has option of meeting with the person(s) involved before rE~aching a decision. A response to i:he complaint should be made as expeditiously as practical, but no later than 10 working days from the date of receipt of all written information provided or requested. 3) Should the response by the Directorr of Planning not be satisfactory to the person(s) bringing the complaint, an appeal may be made directly to the City IManager requesting review of the decision. The request for appeal and review should be in writing. A response to the complaint should be made within twenty (20) working days from receipt of the request for appeal to the City Manager. The following list identifies the names, acldresses, and telephone numbers of the persons to contact to file a grievance: Beverly A. Freeman Housing Programs Administrator Room 203 444 4th Street Port Arthur, Texas 77640 (409)983-8259 Colleen Russell, Director of Planning Ron Burton, Assist. Director of Planning Room 337 444 4th Street Port Arthur, Texas 77640 (409) 983-8135 I (We), the undersigned, have read and understand the grievance procedure described above which is to be used for the purpose of resolving any complaint relating to the Housing Assistance Programs of the City of Port Arthur. Applicant Date Co-applicant Date 32 Revised Septeinber2008 emergency assistance whenever possible; the program's primary focus will be to make repairs and improvements to houses which, followina rehabilitation, will contribute to 'the long term, structurally sound housing stock of the city of Port Arthur rather than to assist houses which will continue to be substandard following the infusion of program funds. C. The program will be operated in accordance with all applicable rules and regulations of the City of Port Arthur, the State of Texas and the U.S. Department of Housing and Urban Development (HUD). Administrative procedures used to implement the program will be added and modified to meet any changes made to such rules and regulations of the above entities, which may occur over time. II. DESIGNATED AUTHORITY A. Administrative authority for implementation of the program will rest ire the office of the Housing Assistance Programs Administrator. This office will serve as the approving office for rehabilitation program assistance, will attest to this approval on rehabilitation contracts, and will authorize any required change orders to the contract, not to exceed 25%. Final approval for Emergency Assistance will also rest with this office. B. The office of the Housing Assistance Program Administrator will be responsible for final approval of applicant eligibility, designation as, eligible for emergency assistance, confirmation of eligibility of work elements proposed to be undertaken, and approval of the qualified contractor. 5 Revised September 2008 C. The office of the Housing Programs; Administrator will notify the homeowner and selected contractor of the approval of the bid and will establish a date for the signing of all applicable documents. Prior to the signing of documents, apre-rehabilitation meeting will be held at the rehabilitation site. In attendance, shall be the city's Housing Inspector, the homE:owner and the selected contractor. At 1:his time, each item of the work write-up will be reviewed. D. The Housing Assistance Programs ~4dministrator or designated staff shall be responsible for carrying out the following activities. 1. Processing Hof applicants for assistance 2. Recommending applicant for program assistance 3. Identifying property deficiencies 4. Preparing property evaluations 5. Work write-ups and cost estimates 6. Assisting owners in soliciting of contractors 7. Preparing and awarding bid documents including but not limited to developing plans and specifications 8. Implementing and maintaining construction specification manual 9. Conducting pre-bid conferences and bid openings 10. Preparing contract documents and any other required foirms Revised September 2008 11. Conducting meetings to explain contract documents and procedures to be followed 12. Issuing Notice to Proceed following request by homeowner 13. Inspecting work for compliance with contract for certifications needed for progress and final payments 14. Authorizing of payment to contractor following City inspection and horeowner approval 15. Initiating change orders as required and 16. Maintaining program records as required by HUD and public relations efforts as; needed to promote the program. III. ELIGIBILITY REQUIREMENTS f=OR FINANCIAL ASSISTANCE/SELE:CTION PROCEDURES A. The applicant must be are individual or family who owns the property in "fee-simple" and occupies it as his/her/their principal residential unit. B. Funds are intended to serve low and moderate-income residents who have no other me<~ns of financing needed repairs and improvements. To qualii'y for assistance, the income of thE~ applicant cannot exceed 80% of the area median family income, adjusted for family size as published annually by HUD. On a case- by-case basis, extenuating circumstances, depending on the applicant's financial ability, a 100% deferment and 100% flexibility 7 Revised September 2008 will be implemented after verification and proper documentation is provided. All income by ;any person who resides in the structure will be counted towards total household income. C. Housing Assistance will be considered on a first come, first serve basis. Housing Assistance will be provided on a one-time b<~sis. The homeowner will be responsible for any future maintenance and repair. D. The income limits are adjusted and published by the U.S. Department of Housing &. Urban Development (HUD) annually & will be use to qualify appllicants requesting Housing Assistance. Since January 2008, these limits are as follows*: Household Size Very Low Income <50% Median Income Low Inconne <80% Median Income 1 :18,000 $28,750 2 ;$20,550 $32,900 3 ;$23,150 $37,000 4 '.$25,700 $41,100 5 $27,750 $44,400 6 $29,800 $47,700 7 $31,850 $50,950 8 $33,900 $54,250 * These guidelines change annually & will change every year. g Revised September 2008 E. Applicants will be selected by date of application from the applicant listing. F. Proof of good credit. To meet this requirement, the Housing Assistance Division will request a credit report. IV. ALLOWED PROGRAM EXPENSES A. Funds will be used primarily to finance repairs or replacements of principal fixtures and components needed to bring the structure into substantial compliance with City codes, HUD standards and locally adopted rehabilitattion standards, to eliminate conditions detrimental to health and safety of occupants, as well as to provide for the more efficient use; of energy in structures where possible. General property improvE~ments designed to improve the overall living environment may also be allowed to a limited extent under the program. B. A Property Rehabilitation Standard's Manual for the City of Port Arthur based upon local housing code requirements, HUD Section 8 Housing Quality Standardls, and locally adopted rehabilitation standards will be maintaiined. This manual will serve as a basis on which City staff will makes decisions as to eligibility of specific items for funding under the program and will be used to ensure fairness and consistency in developing work write-ups and cost estirnates for individual properties. Only items considered as eligible g Revised September 2008 rehabilitation expenses by HUD will be included in the manual. This will be used in conjunction with the Contractor's Performance Manual for the program, which serves as the source book o1F specifications for individual work elements in projects. This lincludes information as to the minimum acceptable grades of fixtures and materials to be used, installation procedures, etc. V. FORMS OF ASSISTANCE AND MAXIMUM ASSISTANCE AMOUNTS A. The major form of assistance will be to provide eligible homeowners with either a no interest deferred payment forgivable loan and/or an amortized below market rate loan. These loans will be made to pay for expenses necessary to bring the structure into compliance with Federal, State and Local Codes and Section 8 Housing Quality Standards, whichever is rnore stringent, for energy improvemments and general property improvements as possible within program limits. The loan shall not exceed $50,000, unless deemed necessary by the Housing Programs Administrator. Such exceptions, ins extenuating conditions will be justified on a case-by-case basis and will be limited to a $3,00() floating cap. At the time of loan award, a lien will be placed upon the structure for applicable periods of affordability. In the case of deferred forgivable loans, if the house is sold or transferred before the lien period expires, the homeowner will receive credit for eveiry month spent in the house. The credit is 10 Revised September 2008 subtracted from the total note amount that is repaid to the City and designated for other eligible housing activities; the option o1F transferring ownership to an eligible family member is avail<~ble if the family member's income is verified at 30% or below of t:he median family income for the remainder of the affordability period,. In the event a eligible farnily member's income is verified ar~d is between 31% to 80% of the median family income, the deferred loan becomes payable in full, or, based on the loan schedule established based on gross income, loan repayments will bey required. B. Minimum Lien period will be based upon the following HOME Affordability Periods: CDBG or HOME Investment per Unit Length of Lien Period $2,000 -$5,000 No lien filed $5,001 - $14,999 5 years $15,000 - $40,000 10 years $40,001 & above 15 years C. In the event that $50,000 is not sufficient to bring the entire property into compliance with Federal, State and Local codes and the locally adopted Property Standards, the applicant may be considered for the CDBG funded 11 Revised September 2008 Minor Home Repair and Emergency Assistance Program or the Horne Reconstruction Program. Under the CDBG funded Minor Home Repair Assistance Programs a maximunn loan of $10,000 is allowed to corirect single or minor deficiencies, without bringing unit fully up to code. Immediate dangers to health and safety qualify for Emergency Assistance Program assistance not to exceE~d $5,000. No lien will be placed. VI. EMERGENCY AND MINOR HOME: REPAIR PROGRAMS Emergency and Minor Home Repair Assistance Programs will be provided to address a limited number of deficiencies, without bringing unit to full compliance as to alleviate issues of health and safety such as: i. Water leaks ii. unsafe plumbing conditions iii. unsafe electrical hazards iv. or alternatively repairs necessary to secure a structure from further exposure and degradation caused by such things as exposure to the elements. Such repairs will not be designed to bring an entire structure into conformance with any standard or code except to address and alleviate the immediate threat to the health and safety of a household. A. Emergency Assistance Program 1. Emergency Assistance to eliminate specific hazards to health, sanitation and safety of low-income persons 12 Revised September 2008 will be provided up to $5,000, unless otherwise deemed necessary by Housing Programs Administrator. In extenuating circumstances, a floating cap of $1,500 is allowed. Assistance will be provided in the form of a grant. Alien will not: be filed on the property, if repairs do not exceed $5,000. 2. The amount: of the Emergency Assistance will be considered in all future requests for Rehabilitation Assistance and will be subtracted from the base maximum amount of assistance in computing feasibility under the regular Rehabilitation Assistance. 3. The Housing Programs Administrator or designee will review all applications for Emergency Assistance and the decision of the review will be final. Assistance will be provided to owner-occupants of residential structures on a case-by-case basis. 4. Applicants for assistance under the Emergency Program must meet the income eligibility requirements of the regular Rehabilitation and Reconstruction Program. The Housing Prograns Administrator will have the authority to waive prior 13 Revised Septernber 2008 verification of eligibility in cases where an immediate danger to health, safety or sanitation situation exists. C. MINOR HOME REPAIR PROGRAM 1. Minor HomE~ Repair Assistance will be provided) up to $10,000 (arnount of assistance to be determined by Housing Administrator) based upon condition of structure. In extenuating circumstances, a floating cap of 3,00() is allowed. Assistance will be provided in the form of a grant and/or loan based on amount of assistance as identified in the Loan Schedule. ,A lien will not be filed on the property, if repairs do not exceed $5,(100 2. The Housing Programs Administrator will review all applications for Minor Home Repair Assistance and the assistance will be final. Assistance will be provided to owner-occupants of residential structures oin a case-by-case basis. 3. Applicants for assistance under the Minor Horr~e Repair Program must meet the income eligibility requirements of the Rehabilitation & Reconstruction Program. The Housing Programs Administratorr will have the authority to waive prior verification oaf 14 Revised September 2008 eligibility in cases where an immediate danger to health, safety or sanitation exists. VII. FULL REHABILITATION BELOW MARKET LOAN/NO INTEREST DEFERRED LOAN PROGRAM The Below Market Loan/No Interest Deferred Loan Programs is an outgrowth of the previous Grant and Deferred Payment Forgivable Loan Programs. The program authorizes loans to eligible borrowers whose repayments together with interest from a "Revolving Loan Fund" from which other Below Market Loan/No Interest Deferred Loans will be made. The program is in response to the iincreasing need to recapture federal funds. The program is designed to assist in the elimination and prevention of~ slums and blighted areas, to encourage property owners to upgrade and preserve existing neighborhoods and rehabilitate private properties. Program Structure Under this program, each eligible and approved applicant will receive a loan and/or no interest-dE~ferred loan for home rehabilitation using Community Development Block Grant and HOME Program funds. The City will contract with a local lending institute to service the loan. The loan will be 3% interest bearing payment note. There will be a $4.00 per month service charge to each loan recipient. The loans will have scheduled payments. They are payment. loans that will be collected according to a monthly amortization schedule based on 15 Revised September 2008 flexible terms. If the property is sold or transferred before the loan is Fully paid, the unamortized portion of the loan will be due and payable immediately. Program Features: 1. Maximum loan amount: $50,000 2. Minimum loan amount: $2,000 3. Effective Interest Rate: 3% 4. Term: Flexible (15 year maximum) 5. Maximum income limit is 80% of the Median income adjusted for family size as described by HUD. The income guidelines will be adjusted annually. 6. Applicants will qualify for an Below Market Rate/No Interest Deferred Payment (BMR/NIDP) Loan according to the following Loan Schedule based on gross income: Of Median Income % No Interest Deferred %Below Marrket P~vment 0-30% 100% 0 31-40% 60% 40% 41-50% 50% 50% 51-60% 40% 60% 61-70% 30% 70% 71-80% 20% 80% Underwriting 1. Housing expense ratio/total debt ratio. The maximum housing Expense ratio is 30%. The total debt ratio cannot exceed 45%. 2. Credit analysis. 3. Income limits. 16 Revised Septerhber 2008 4. Complete Homeowner's Certification Course. VIII. HOUSING RECONSTRUCTION PROGRAP~1 The Housing Reconstruction Program will provide for the voluntary demolition and reconstruction of dilapidated stiructures. The city must certify that the structure is infeasible for rehabilitatlion to qualify. A. The Housing Assistance Program staff will be responsible for approval of applicant eligibility for the program. This will be based upon the City's list of houses that have been determined not to be feasible for rehabillitation under the existing rehabilitation program. B. The Housing Assistance Program staff will be responsible for processing applicants, determining feasibility of rehabilitation, notifying applicant of eligibility and rehousing options, preparing rehousing agreements, assisting applicant in contractor selection process, inspecting new construction, initiating final inspections for certificates of occupancy and maintaining records as required by HUD. C. Implementation Process 1. City currently maintains a list of applicants for housing Rehabilitation and Reconstruction Program assistance where a determination has been made that the structure is not feasible to rehabilitate to minimum standards under the City's Housing Rehabilitation and Reconstruction Program. 17 Revised September 2008 2. Applicant is evaluated for reconstruction assistance. Staff processes applicant under the same guidelines as the Rehabilitation and Reconstruction Program. The assistance will be in the form of a combination Below Market Rate Loan and No Interest Defeirred Loan as identified in the Loan Schedule. 3. The amount: of assistance for a two bedroom unit shall not exceed $70,000, with a $3,000 floating cap, as determined necessary on a case by case basis, (fees for demolition, site clearance and preparation included, with an exception given for homes in the high flood plain requiring elevation certification; additional costs will be allow on a case by cast: basis for elevations based on the elevation survey a;s determined by the a professional Survey Company). 4. The amount of assistance for a three bedroom unit shall not exceed $75,000, with a 3,000-floating cap, as determined necessary on a case-by-case basis, (fees for demolition, site clearance and preparation included, wlith an exception given for homes in the high flood plain requiring elevation certification; additional costs will be allow on a case by casE~ basis 1$ Revised September 2008 for elevations based on the elevation survey as determined by the a professional Survey Company). 5. The amount: of assistance for a four bedroom unit shall not exceed $93,000, with a $4,000 floating cap, as determined on a case-by-case basis, accorcling to which is appropriate for the family size, (fees for demolition, site clearance and site preparation are included, with an exception given for homes irr the high flood plain requiring elevation certification; additional costs will be allow on a case-by-case basis for elevations based on the elevation survey a;s determined by the a professional Survey Company). 6. Feasibility determination will be made following a detailed inspection of the property by Housing Staff. This inspection includes completing a list of deficiencies that must be corrected in order to bring the structure into compliance with Federal, State and Local Codes and Locally Adopted Property Staindards. Feasibility oaf rehabilitating structures under established program limits will be determined by an assessment; of the estimated cost to correct all code 1 g Revised September 2008 violations or' to remedy immediate threats to health and safety. 7. The Housing Staff will provide assistance in soliciting bids and contractor contractual compliance. D. REHOUSING AGREEMENT Each applicant will sign a Rehousing Agreement with the City which outlines the owner's and the City's responsibilities under the program. This agreement establishes a date on which the owner agrees to vacate the present structure, agrees to leave the required utilities active, <~grees to let the contractor demolish the structure, agrees to occupy replacement structure when complete and also agrees that reconstruction is voluntary, therefore, temporary housing during reconstruction is the homeowners responsibility. E. Housing Assistance Staff will prc-vide technical assistance to homeowners. This assistance will include expl<~ining the program and program procedures used to process applicants request for assistance and assuring applicants understanding program requirements, serving as a representative of the homeowner when requested and dealing with the construction contractor. This technical assistance may include refE~rral of homeowner to social service agencies, etc., as appropriate. 2Q Revised September 2008 IX. FEASIBILITY OF REHABILITATION In addition to determining eligibilit`~ of the homeowner, the feasibility of rehabilitation and/or reconstruction of the property to minimum program standards within identified program dollar limits will be made following a detailed inspection of the property,. completion of a list of deficiencies. that must be corrected and a preliminary cost estimate. Feasibility of the project will be determined by an assessment of the estimated of costs needed to substantially correct all code violations and to remedy immediate threats to health and safety. Feasibility will be based upon the replacement cost for comparable units to meet needs. A list of all structures determined to be unfeasible under the program will be maintained which will serve as the waiting list for the Home Reconstruction Program. X. OWNER/CITY AGREEMENT An Owner/City Agreement between the homeowner and the City of Port Arthur will be required as part of each Below Market Rate Loan, (BMRL)/Deferred Loan made under the program. This agreement will outline responsibilities of each and will include provisions for the filing of a lien when appropriate. The Housing Administrator will sign this agreement on behalf of the City. 21 Revised September 2008 XI. SELECTION OF CONTRACTORS (ALL PROGRAMS) A. The City of Port Arthur will participate as an objective third parity to the contractor selection process. The City acts as an oversight or administrative agency only. B. The owner shall assume the primary responsibility of obtaining a contractor to complete the rehabilitation work. Bids for projjects may be solicited and awarded using any of the following methods. 1. Owners may request that bids be formally solicited, by advertising the project in the newspaper. Sealed bids will be required and the City Housing Programs Administrator will conduct a full bid opening process. No bid award will be made at this time. Prior 'to the award of any bid, City staff shall review all bids for completeness, accuracy and cost reasonableness. 2. The owner, from contractors on the City's approved Contractor list, may solicit bids. 3. Owner may submit a bid from any contractor of their choosing (such contractors must apply and meet City's qualifications for contractors). If the chosen contractor cannot meet the City Approved Contract standards, the owner would have to obtain another 22 Revised September 2008 contractor or select an alternate, if more than one bid was obtained. Under option 1, the bid process would be normally advertised and the contract would be awarded directly to the lowest responsible bidder without further negotiations, if bid meets cost reasonableness parameters (10-1 S% higher or lower than staff estimate). Under options 2 and 3, the owners wou/d be required to submit to the City the bid they wish to accept. The City will then review the bid for completeness and cost-reasonableness: If the bid amount is within the established cost-reasonableness parameters, as determined by the City (within 10% above or be%w the staff cost estimate) the bid is considered to be cost reasonable and can be awarded. If the bid se%cted falls outside of the above parameters, under options 2 and 3, the owner and the contractor, with assistance from the City's staff,; would meet to review, and discuss the individual line-item amounts If the discussions over the excess cost are not resolved, the owner wou/d have two options: (1) reject the bid and obtain another or select an a/tered bid or (2) pay the difference between the final City staff cost-estimate and the amount of the se%cted contractors bid. This process places the majority of the responsibility for rehabilitation directly on the owners as they become actively involved in the contractor se%ction process Corollary benefits to this process are that there shoula~ be 23 Revised Septerhber 2008 significant improvements in the contrac:~ors performance and an expansion of the City's base of eligible contractors In addition, by allowing the owner to assume his/her ownership responsibilities in this process, they realize that they have both input and fol%w-up obligations for the work being done in their homes This process can also significantly reduce the number of comp/amts received. As an indirect observer to the contract, the City's liability under this system is generally reduced. C. A contract will not be awarded to the low bidder if that contractor has a maximum of three (3) incomplete rehabilitation jobs apt the time of the bid opening or if it has been determined that thE~ contractor should be rejected; i.e., no insurance or failure to perform. D. In all cases, documentation that bids were solicited and awarded competitively will be maintained and in all cases contractors will be notified of bid results and awards. XII. CONTRACTOR QUALIFICATION A. The City will adopt qualifications and regulations with respect to contractor qualifications and will maintain an active contractor list. B. All work performed by the contractor will be required to be guaranteed for one (1) year period following certificate of final inspection. The Housing programs Administrator or designated staff member will be responsible for making homeowners aware of 24 Revised September 2008 this guarantee and will assist in enforcing this guarantee should problems arise. XIII. CONTRACTING A. Form of Contract -Rehabilitation work will be undertaken through a written contract between a licensed contractor and the homeowner. Housing Assistance staff will prepare the contract for signature by the contractor and the homeowner. Approval by the City to fund improvements contained in the contract will be required in order for funding of the contract to be dispensed. The signature of the Housing Programs Administrator on the contract document will be evidence of City approval. The contract will consist of a single document made up of the bid, general and specific terms of the contract, and specification of work to bye accomplished under the contract and a copy of the Owner-C;ity Agreement. B. Change Order Procedure -Change orders may be approved to make changes in scope of work or to allow for cost increase/decrease or no cost change required to pay the cost of repair and/or replacement of actual or incipient code violations which were not observed or known at the time of the preparation of the original contract. 25 Revised September 2008 C. Payment Procedure -Payments will be made following paynnent schedules contained in the contract. These will generally bE~ after completion of 50% and 100% of the work. Payments will be made based upon the Housing Programs Administrator's or designated staff's concurrence that work has been completed accordingi to specifications in the contract. XIV. INSPECTION OF REHABILITATION WORK A. Housing Assistance staff will have the responsibility for makling inspections on work being financed by the program. Staff ~nrill make inspections as necessary to assure work is being completed according to the contract, Inspections will always be made when progress payments are requested or when requests to change or add to original scope of work are made either by the Contractor or Homeowner. Additionally, inspectors will make periodical on-site inspections. B. Upon adequate final inspection, the Housing Programs Administrator or designated staff member will obtain a release of liens/lien waivers from each subcontractor, general and if applicable, major supplier, whenever payment is made. Contractor must also provide a copy of each warranty due to the homeowner. Following this, a Notice of Completion will be issued and a final payment minus 10% retainage will be authorized. All of retainage 26 Revised September 2008 will be returned 30 days following Notice of Completion unless problems have surfaced which need to be resolved. The Housing Programs Administrator or designated staff member will re-inspect the property 10 months after completion to see if any defects have been identified so they can be corrected during the warranty period. C. Homeowners with warranty concerns should make a written request to the contractor and forward a copy of this request: to the City. The contractor will be given 10 working days to remedy the concern. Any contractor unwilling to honor their warranty v~rill be considered anon-responsible contractor and will be taken off the approved contractor list; until such time that the concerns acre addressed. XV. FORMS The city attorney prior to their use in operation the prograrri will approve all forms used as part of the implementation of the program and which constitute legal instruments, such as the contracts and legal documents. XVI. CONFLICT OF INTEREST No member of the City Council and no other official, employee or agent of the city government who exercise policy decision-rnaking functions or responsibilities in connection with the planning and 27 Revised Septei~nber 2008 implementation of the Housing Assistance Program shall dirE~ctly or indirectly benefit from the program, be eligible for the program or have an interest in any contract, subcontract either for themselves or those with whom they have an immediate family or business ties. 2g Revised September 2008 GENERAL PROPERTY IMPROVEMENTS (GPI General property improvements may include but are not required and shall not Exceed 20% of the total of the required repairs for code and incipient violations. 1. Painting of walls, etc., not provided or corrected as part of rehabilitation. 2. Bathroom hardware requested by the homeowner that is in place prior to rehabilitation. This may include mirrors, medicine cabinets, towel bars, toilet: paper holders, and soap dishes. Grab rails needed for handicapped occupants are snot considered as bathroom hardware as it applies to this section. 3. Closing in/and or adding moving interior doors, which are not absolutely necessary for other essential rehabilitation. 4. Provision of additional shelves, closet space, etc., to increase storage space of the occupants. 5. Landscaping, removal of dead trees not endangering the structure. 6. Additional of kitchen cabinets and food preparation areas in excess of minimum standards. 7. Safety devices requested by the homeowner such as floodlights, etc., not required under Minimum Rehabilitation Standards. 8. Doorbells 9. Installation of new and/or replacement of existing floor coverings when not cited as a violation. 10. Upgrades of materials, which exceed the minimum grade and price established by the City. To the extent feasible, GPIs may be included in the approved bid amount. HowEVer, should the amount needed to correct all required repairs exceed the amount of assistance available, all GPI items will be removed and the cost reduced accordingly. 29 Revised September 2008 DELINQUENCY GUIDELINES Notices 10 Dav After a 10-day grace period, a late charge of $4.00 will be assessed to the account. At this point, the Borrower can pay the total amount due or contact the Loan Service to discuss any special considerations he/she might need to meet his/her payment agreement. 30 Day After a 30 days delinquent period, if contact or payment has not been made, a letter will be sent to the Borrower. The Loan Services will also call the Borrower to discuss repayment. 60 and 90 Dav If there is no response after a 30-day notice, a certified letter will be mailed, with a return receipt requested and a call will be made to the Borrower at 60 and ~~0 days. These contacts will express the importance of repayment, the possibility of default with possible foreclosure on the loan. Beyond 90 days, the loan will be in default and foreclosure on the property will be considered. Not Sufficient Funds Checks returned due to ~~Not Sufficient Funds" will automatically make the Borrower's account delinquent, as the payment(s) will have to be reversed in the Mortgage Service. To make the account current, a letter will be sent requesting the Borrower to pay the original payment amount plus late charge and a $30.00 NSI= charge per check in the form of cash, money order or cashiers check. Informal Payment Plan If the Borrower is less than three payments behind, he/she can schedule an informal payment plan with the Loan Service. An informal loan will allow the Borrower to pay as needed to make the account current. Example: The Borrower can work out a ~-lan to make weekly or bi-weekly payments until the account is current. If after two months the Borrower cannot make his/her account current then he/she has the option oaf requesting forbearance. 30 Revised September 2008 DEFAULT GUIDELINES Forbearance Special consideration for forbearance can be yiven if the Borrower has a situation with extenuating circumstances that prevents the Borrower from being able to make payments as stated in the contract. To have a situation considered, the Borrower needs to contact the Loan Service and inform them verbally of the situation and provide the following written information: 1.) A letter informing the Loan Service of the situation requiring special consideration and; 2.) Substantiating evidence of the situation (medical bills, legal papers, etc.) Housing Programs Administrator, Staff and Loan Services will review the requesl: for Forbearance. The recommendation will then be presented to the City Manager 1~or final approval. Extended Repayment Agreement An extended repayment agreement can be established to bring the Borrower out of default/foreclosure. The Loan Service shall work out the terms of this agreement. Late payments, interest due and late charges will be added to the current principal balance of the loan and re-amortized to determine the new monthly payment amount and term. This agreement will be signed by the borrower(s) and the City Manager and will become the new loan agreement. Foreclosure If after three months (90 days) the Borrower has not responded to the delinquency letters and calls and has not made a payment, the loan will be in default. The file will be referred to Legal to begin foreclosure proceedings in accordance with the Texas Property Code. Summary The goals of our programs are to provide decent, safe and sanitary housing and to provide homeownership opportunities for low to moderate-income families and individuals; not to repossess homes. Therefore, every effort possible will be m2ide to work out an agreement to keep the homeowners in their homes up the 90-day default. 31. Revised September 2008 GRIEVANCE PROCEDURE City of Port Arthur Housing Assistance Programs Should any applicant or participant of services from the Housing Assistance Division wish to file a grievance against the City of Part Arthur pertaining to services received or applied for, they may do so by the following procedure: 1) The person(s) filing the grievance may either verbally or in writing request an appointment with the Housing Programs Administrator to present the complaint. At this informal stage of the resolution process, the complaint may be presented either in written form or verbally. It is the Division's intent to respond to and resolve they complaint as practically & quickly as possible. A response to the complaint should be made no later than 10 working days from the date of receipt. 2) Should the response by the Housing Programs Administrator not be satisfactory to the person(s) bringing the complaint, an appeal may be made directly to the Director of Planning. At this stage of the resolution process, the request for appeal and the complaint itself should be submitted in writing. The complaint should fully describe the nature of the problem and contain all pertinent information that may aid in understanding the scope of the problem. The Director of Planning has option o~F meeting with the person(s) involved before reaching a decision. A response to 'the complaint should be made as expeditiously as practical, but no later than 10 working days from the date of receipt of all written information provided or requested. 3) Should the response by the Director of Planning not be satisfactory to the person(s) bringing the complaint, an appeal may be made directly to the City Manager requesting review of the decision. The request for appeal and review should be in writing. A response to the complaint should be made within twenty (20) working days from receipt of the request for appeal to the City Manager. The following list identifies the names, addresses, and telephone numbers of the persons to contact to file a grievance: Beverly A. Freeman Housing Programs Administrator Room 203 444 4th Street Port Arthur, Texas 77640 (409) 983-8259 Colleen Russell, Director of Planning Ron Burton, Assist. Director of Planning Room 337 444 4th Street Port Arthur, Texas 77640 (409)983-8135 I (We), the undersigned, have read and understand the grievance procedure described above which is to be used for the purpose of resolving any complaint relating to the Housing Assistance Programs of the City of Port Arthur. Applicant Date Co-applicant Date 32 Revised September 2008