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HomeMy WebLinkAboutPR 21772: CONVERT TYLER TECHNOLOGIES CONVERSION HOURS TO TYLER IMPLEMENTAITON HOURS • • City of www.PortArthurTx.gov INTEROFFICE MEMORANDUM Date: March 16, 2021 To: The Honorable Mayor and City Council Through: Ronald Burton, City Manager From: Fay Young, Information Technology Director J, cj, RE: • Proposed Resolution No. 21772—Convert Tyler Technologies Conversion hours to Tyler Implementation hours Introduction: The intent of this Agenda Item is to seek the City Council's authorization for the City Manager to amend the Software as a Service agreement with Tyler Technologies to convert surplus conversion hours to implementation hours. Background: On September 10, 2019, City Council approved Resolution 19-392, an agreement with Tyler Technologies to implement an Enterprise Resource Planning (ERP) system and Municipal Court System. The agreement included a specific number of hours to be applied towards the conversion of existing data and a specific number of hours to be applied towards the implementation of the ERP system. The number of hours planned for the conversion process is greater than the number of hours needed to complete Phase 1 of the project. And the number of implementation hours required to complete the implementation of Phasel of the project exceeds the number of planned hours. Phase one of the project requires additional implementation hours. The unused conversion hours can be converted to implementation hours,to accommodate for the shortage of implementation hours. Budget Impact: Converting conversion hours to implementation hours will not have an impact on the project budget. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 Recommendation: It is recommended that City Council authorize the City Manager to execute the amendment to the Software As A Service Agreement with Tyler Technologies to convert surplus conversion hours to needed implementation hours. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 • CONTRACTS UNDER $25,000 PROCESSING FORM DATE OF SUBMISSION: 2/8/2021 DEPARTMENT: Information Technology SUBMITTED BY: Fay Young PRINT NAME r SIGNATURE CONTRACT SUMMARY COMPANY NAME Tyler Technologies COMPANY ADDRESS Click here to enter text. COMPANY CONTACT LeVonne Badger COMPANY CONTACT # P: 800.772.2260 ext. 5244 LeVonne.Badger@tylertech.com CONTRACT AMOUNT Click here to enter text. FUNDING ACCOUNT# SUMMARY The Tyler Technologies contract approved via Resolution 19- 392 for the implementation of an ERP System, included several financial conversion tasks that will not be necessary. The contract also provided for a set number of days towards the implementation of the Munis financial module. The time required to complete the implementation will exceed the anticipated number of days. This request is to initiate a Project Change Request for Tyler to convert the unused conversion days to implementation days. Converting the days will provide the additional time required to complete the implementation of the financial module. This change will not have an impact on the contract amount. A formal amendment will be presented. This request is to initiate the change request. Date submitted to City Attorney 2/8/2021 Valecia Tizeno, City Attorney Si ature—Approved as to form. eikt A (For use by City Secretary's Office only) -6./ 1 dow"k16 �- ASSIGNED FILE NAME c1hu q't .43,0 e. kt Project Change Request Client Name: Port Arthur,TX City Contract Number: City of Port Arthur Tyler ERP v6 072619 DCD Saas 5 Fay Young Client Project Manager: Requested By(Name): Fay Young Tyler Project Manager: LeVonne Badger Change Req.Number: Request Date: 02/08/2021 Expiration Date: Milestones Contract: (x)No Terminate Software: ( )No.Only Terminate Software Support ( )Yes (If Yes,must provide ( )Yes.Remove Software&Support updated WBS Milestones List w/ (If Yes,must provide list of the software modules Amounts) under Project Scope being terminated) SaaS Hosting: ( )No Software/Support Term (x)Yes Effective Date: Description of Proposed Change Accounting -Actuals up to 3 years (3) $1,500.00 $0.00 $4,5000 Accounting - Budgets up to 3 years (3) $1,500.00 $0.00 $4,500.00 Accounting Standard COA$2,000.00 $0.00 $2,000.00 Accounts Payable-Checks up to 5 years (2) $1,600.00 $0.00 $3,200.00 Accounts Payable - Invoice up to 5 years (2) $2,400.00 $0.00 $4,800.00 Capital Assets Std Master$3,000.00 $0.00 $3,000.00 Contracts $4,000.00 $0.00 $4,000.00 General Billing - Bills up to 5 years$4,000.00 $0.00 $4,000.00 General Billing - Recurring Invoices $2,700.00 $0.00 $2,700.00 General Billing Std CID $1,500.00 $0.00 $1,500.00 Inventory-Commodity Codes $1,200.00 $0.00 $1,200.00 Inventory Std Master$3,500.00 $0.00 $3,500.00 Purchasing - Purchase Orders -Standard Open PO's only $2,700.00 $0.00 $2,700.00 Total - $41,600/$175.00 = 237.71 hours Impact on Project Scope Impact on Project Schedule Phase/Task Original Start Original Finish Proposed Start Proposed Finish Date Date Date Date For more information,visit ; tYiµrte h corn Empowering • people who serve the public •�• •• tyler Impact on Resources Impact on Project Budget Budget Impact Milestones Impact Hours Impact Phase Name Training/Impl Conversion Forms Development Testing Dollars Impact Phase Name Training/Impl Conversion Forms Development Testing Client Project Manager: j Date: 2/g It 02 ' Signat a gwred Client Project Manager Comments Tyler Project Manager: Date: Signature Required Tyler Project Manager Comments Sponsorship Acceptance 2 �••••• tyler For more iniormation,visit rtww tvinrt?rh con, Empowering people who serve the public b•• • NOTE: No changes may be made to this project without the agreement of the Client Project Sponsor and/or Steering Committee. Submit endorsed Change Request to the Tyler Technologies Project Manager. Date Title Approved By Signature 62/vc/2421 C P ! C'/ /Velfir So; ;� 3 •• tyler For more information,visit vereA tvferte:h corn Empowering people who serve the public ••• • • z:.- P.R. NO. 21772 FY 3/16/2021 RESOLUTION NO. A RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE AN AMENDMENT TO THE SOFTWARE AS A SERVICE AGREEMENT WITH TYLER TECHNOLOGIES TO CONVERT A PORTION OF CONVERSION HOURS TO IMPLEMENTATION HOURS WITHOUT IMPACTING THE BUDGET APPROVED VIA RESOLUTION 19-392. WHEREAS,the City of Port Arthur entered into an agreement with Tyler Technologies to implement an Enterprise Resource Planning System, approved by Council Resolution 19-392; and WHEREAS, the number of implementation days required to complete Phase 1 of the project exceeds those included in the agreement; and WHEREAS,the number of Tyler Conversion hours included for Phase 1 of the project is less than the number of required hours; and WHEREAS, additional implementation hours are required to complete Phase 1 of the project; and WHEREAS,the surplus Tyler Conversion hours equate to 236 implementation hours;and WHEREAS, the Tyler Conversion hours can be converted to implementation hours in substantially the same form as attached hereto as"Exhibit A"; and WHEREAS,the conversion of hours will not impact the approved project budget. NOW THEREFORE,BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR: Section 1. That the facts and opinions in the preamble are true and correct. Section 2. That, the City Council hereby authorizes the City Manager to execute the amendment with Tyler Technologies to convert surplus Tyler Conversion ours to Tyler Implementation hours. P.R. NO. 21772 FY 3/16/2021 Section3. That a copy of the caption of this Resolution be spread upon the Minutes of the City Council. READ, ADOPTED AND APPROVED this the day of March, A.D. 2021 at a regular meeting of the City of Port Arthur, Texas by the following vote: Ayes: Mayor: Councilmembers: Noes: Mayor ATTEST: Sherri Bellard, City Secretary APPROVED AS TO FORM: V � b Val Tize o, City Attorney APPROVED FOR ADMINISTRATION: Nit LA Ronald Burton Clifton Williams City Manager Purchasing Manager U( ,\;. Fay You ; ig vviv Information Technology Director P.R. NO. 21772 FY 3/16/2021 APPROVED AS TO AVAILABILITY OF FUNDS: Kandy Dani 1, Interim Director of inance P.R. NO. 21772 FY 3/16/2021 Exhibit A • • •• •.% tyler • technologies AMENDMENT This amendment ("Amendment") is effective as of the date of signature of the last party to sign as indicated below("Amendment Effective Date"), by and between Tyler Technologies, Inc. ("Tyler") and the City of Port Arthur,Texas ("Client"). WHEREAS,Tyler and the Client are parties to an agreement ("Agreement"); and WHEREAS,Tyler and Client desire to amend the terms of the Agreement as provided herein. NOW THEREFORE, in consideration of the mutual promises hereinafter contained,Tyler and the Client agree as follows: 1. The following unused conversion is hereby removed from the Agreement: • Accounting—Actuals up to 3 years (3 @ $1,500)—at a contract price of$4,500. • Accounting—Budgets up to 3 years (3 @ $1,500)—at a contract price of$4,500. • Accounting—Standard COA—at a contract price of$2,000. • Accounts Payable—Checks up to 5 years (2 @ $1,600)—at a contract price of$3,200. • Accounts Payable—Invoice up to 5 years (2 @ $2,400)—at a contract price of$4,800. • Capital Assets Std Master—at a contract price of$3,000. • Contracts—at a contract price of$4,000. • General Billing—Bills up to 5 years—at a contract price of$4,000. • General Billing—Recurring Invoices—at a contract price of$2,700. • General Billing—Std CID—at a contract price of$1,500. • Inventory—Commodity Codes—at a contract price of$1,200. • Purchasing—Purchase Orders—Standard Open PO's only—at a contract price of$2,700. 2. 236 implementation hours,totaling$41,300.00 (at a rate of$175 per hour), are hereby added to the Agreement as set forth in the Investment Summary attached hereto as Exhibit 1. Services added to the Agreement pursuant to this Amendment, plus expenses,will be invoiced as provided and/or incurred. 3. This Amendment shall be governed by and construed in accordance with the terms and conditions of the Agreement. 4. Except as expressly indicated in this Amendment, all other terms and conditions of the Agreement shall remain in full force and effect. SIGNATURE PAGE FOLLOWS •®°° tyler IN WITNESS WHEREOF,the parties hereto have executed this Amendment as of the dates set forth below. Tyler Technologies, Inc. City of Port Arthur By: By: Name: Name: Title: Title: Date: Date: ••:,:. tyler 2 Exhibit 1 • ••::•• tyler , • echnologies Exhibit 1 Investment Summary The following Investment Summary details the software and services to be delivered by us to you under the Agreement. This Investment Summary is effective as of the Effective Date. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement. In the event a comment in the following sales quotation conflicts with a provision of this Amendment, the provision in this Amendment shall control. REMAINDER OF PAGE INTENTIONALLY LEFT BLANK 3 Exhibit A • Quoted By: David Car11 ••••:.. tyler Date: 3/5/2021 est technologies Quote Expiration: 8/16/2021 Quote Name: City of Port Arthur-ERP-Conversion Amendment Quote Number: 2021-123381 Quote Description: City of Port Arthur Conversion Amendment v2 030521 Sales Quotation For City of Port Arthur PO Box 1089 Port Arthur,TX 77641-1089 Phone+1(409)983-8101 Other Services Description Quantity Unit Price Unit Discount Extended Price Implementation 232 $175.00 $0.00 $40,600.00 Implementation 4 $175.00 $0.00 $700.00 TOTAL: $41,300.00 Summary One Time Fees Recurring Fees Total Tyler Software $0.00 $0.00 Total Tyler Services $41,300.00 $0.00 Total 3rd Party Hardware,Software and $0.00 $0.00 Services Summary Total $41,300.00 $0.00 Contract Total $41,300.00 Unless otherwise indicated in the contract or amendment thereto,pricing for optional items will be held for six(6)months from the Quote date or the Effective Date of the contract,whichever is later. Customer Approval: Date: 2021-123381-City of Port Arthur Conversion Amendment v2 030521 CONFIDENTIAL 1 of 4 Exhibit A Print Name: P.O.#: All primary values quoted in US Dollars 2021-123381-City of Port Arthur Conversion Amendment v2 030521 CONFIDENTIAL 2 of 4 Exhibit A Comments Client agrees that items in this sales quotation are,upon Client's signature or approval of same,hereby added to the existing agreement("Agreement")between the parties and subject to its terms.Additionally,payment for said items,as applicable but subject to any listed assumptions herein,shall conform to the following terms: • License fees for Tyler and third party software are invoiced upon the earlier of(i)deliver of the license key or(ii)when Tyler makes such software available for download by the Client; • Fees for hardware are invoiced upon delivery; • Fees for year one of hardware maintenance are invoiced upon delivery of the hardware; • Annual Maintenance and Support fees,SaaS fees,Hosting fees,and Subscription fees are first payable when Tyler makes the software available for download by the Client (for Maintenance)or on the first day of the month following the date this quotation was signed(for SaaS,Hosting,and Subscription),and any such fees are prorated to align with the applicable term under the Agreement,with renewals invoiced annually thereafter in accord with the Agreement. • Fees for services included in this sales quotation shall be invoiced as indicated below. o Implementation and other professional services fees shall be invoiced as delivered. o Fixed-fee Business Process Consulting services shall be invoiced 50%upon delivery of the Best Practice Recommendations,by module,and 50%upon delivery of custom desktop procedures,by module. o Fixed-fee conversions are invoiced 50%upon initial delivery of the converted data,by conversion option,and 50%upon Client acceptance to load the converted data into Live/Production environment,by conversion option. Where conversions are quoted as estimated,Tyler will invoice Client the actual services delivered on a time and materials basis. o Except as otherwise provided,other fixed price services are invoiced upon complete delivery of the service.For the avoidance of doubt,where"Project Planning Services"are provided,payment shall be invoiced upon delivery of the Implementation Planning document.Dedicated Project Management services,if any,will be invoiced monthly in arrears,beginning on the first day of the month immediately following initiation of project planning. o If Client has purchased any change management services,those services will be invoiced in accordance with the Agreement. o Notwithstanding anything to the contrary stated above,the following payment terms shall apply to services fees specifically for migrations: Tyler will invoice Client 50% of any Migration Fees listed above upon Client approval of the product suite migration schedule. The remaining 50%,by line item,will be billed upon the go-live of the applicable product suite.Tyler will invoice Client for any Project Management Fees listed above upon the go-live of the first product suite.Unless otherwise indicated on this Sales quotation,annual services will be invoiced in advance,for annual terms commencing on the date this sales quotation is signed by the Client. If listed annual service(s)is an addition to the same service presently existing under the Agreement,the first term of the added annual service will be prorated to expire coterminous with the existing annual term for the service,with renewals to occur as indicated in the Agreement. • Expenses associated with onsite services are invoiced as incurred. Tyler's quote contains estimates of the amount of services needed,based on our preliminary understanding of the size and scope of your project.The actual amount of services depends on such factors as your level of involvement in the project and the speed of knowledge transfer. Unless otherwise noted,prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then-current Business Travel Policy. Tyler's prices do not include applicable local,city or federal sales,use excise,personal property or other similar taxes or duties,which you are responsible for determining and 2021-123381-City of Port Arthur Conversion Amendment v2 030521 CONFIDENTIAL 3 of 4 Exhibit A Comments remitting.Installations are completed remotely,but can be done onsite upon request at an additional cost. In the event Client cancels services less than two(2)weeks in advance,Client is liable to Tyler for(i)all non-refundable expenses incurred by Tyler on Client's behalf;and(ii) daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel. Implementation hours are scheduled and delivered in four(4)or eight(8)hour increments. Tyler provides onsite training for a maximum of 12 people per class.In the event that more than 12 users wish to participate in a training class or more than one occurrence of a class is needed,Tyler will either provide additional days at then-current rates for training or Tyler will utilize a Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users. Tyler's pricing is based on the scope of proposed products and services being obtained from Tyler.Should portions of the scope of products or services be removed by the Client, Tyler reserves the right to adjust prices for the remaining scope accordingly. Development modifications,interfaces and services,where applicable,shall be invoiced to the client in the following manner:50%of total upon authorized signature to proceed on program specifications and the remaining 50%of total upon delivery of modifications,interface and services. Tyler Disaster Recovery Services is calculated at 25%of annual maintenance.The quoted value is in addition to your current Disaster Services and will be subject to an annual increase at our then current pricing. Tyler System Management Services is calculated at 25%of annual maintenance.The quoted value is in addition to your current Tyler System Management Services and will be subject to an annual increase at our then current pricing. 2021-123381-City of Port Arthur Conversion Amendment v2 030521 CONFIDENTIAL 4 of 4