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HomeMy WebLinkAboutPR 22450: AUTHORIZING A CONTRACT WITH MCCI FOR IMAGING SERVICES 4 City of ,,,r rt nu -- u T ,,,, www.PortArthurTx.gov DEPARTMENT OF DEVELOPMENT SERVICES DIVISION OF PLANNING AND ZONING INTEROFFICE MEMORANDUM Date: March 18, 2022 To: The Honorable Mayor and City Council Through: Ronald "Ron" Burton, City Manager From: Pamela D. Langford, Director of Development Services RE: P.R. NO. 22450 — A resolution authorizing a contract with MCCI for imaging services Introduction: This Agenda Item intends to request authorization for the City Manager to enter into an agreement with MCCi through Texas BuyBoard Cooperative Purchasing Document Scanning Services Contract No. 625-20 for the imaging of documents for an amount of $84,208.52. Funds are available in Information Technology Capital Equipment Project Account: 307-09-023-8522-00-10-000, Project No. IT1005-0TH-EQU. Background: As documented in the City Council adopted (Resolution No. 17-121) five-year Information Technology Strategic Plan: Many of the City's vital records can only be found in physical storage. Vital records face the risks that all aging physical media do. Over time paper quality deteriorates. Also, natural calamities/disasters can happen at any time, and there is a chance of an office and its physical documents being damaged. Other events such as fire and broken plumbing also endanger physical documents. Once a physical document is lost, it's gone forever! The Development Services Department is estimated to have 9,569 grant, housing, and demolition documents, with a total estimate of 277,500 images currently being stored in the former offices occupied by the divisions in the city hall annex. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 MCCi will prepare, scan, index, and destroy the print records and provide an electronic version of the documents. The digital records will be delivered in a format that can be imported into the City's Laserfiche records management system for historical reference and research purposes. Budget Impact: Funds for the total amount of $84,208.52 are budgeted in Information Technology Capital Equipment Project Account: 307-09-023-8522-00-10-000, Project No. IT1005- 0TH-EQU. Recommendation: It is recommended that City Council approve P.R. No. 22450, authorizing the City Manager to enter into an agreement with MCCi through Texas BuyBoard Cooperative Purchasing Document Scanning Services Contract No. 625-20 for imaging documents for an amount of $84,208.52. Funding is available in Information Technology Capital Equipment Project Account: 307-09-023-8522-00-10-000, Project No. IT1005-0TH-EQU. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 P.R. NO.22450 03/18/2022-PDL PAGE 1 OF 4 RESOLUTION NO. A RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO AN AGREEMENT WITH MCCI FOR THE IMAGING AND INDEXING OF HISTORICAL PRINT RECORDS FOR THE DEPARMENT OF DEVELOPMENT SERVICES IN THE AMOUNT OF $84,208.52 THROUGH TEXAS BUYBOARD COOPERATIVE PURCHASING DOCUMENT SCANNING SERVICES CONTRACT NO. 625-20. FUNDING AVAILABLE IN INFORMATION TECHNOLOGY CAPITAL EQUIPMENT PROJECT ACCOUNT: 307- 09-023-8522-00-10-000; PROJECT NO. IT1005-0TH-EQU. WHEREAS, the Demolition, Housing, and Grants Divisions in the Development Services Department has a large volume of physical historic records; and, WHEREAS, the records are considered irreplaceable assets and essential to the operations of the department; and. WHEREAS, physical records are at risk due to loss, physical damage, deterioration, and natural calamities such as flood and fire; and, WHEREAS, Chapter 271 of the Texas Government Code allows a city, by resolution of its governing body, to participate in cooperative purchasing programs, such as Texas BuyBoard, as an alternative to formal bid process; and, WHEREAS, pursuant to Resolution No. 02-341, the City of Port Arthur entered an interlocal agreement for cooperative purchasing with Texas BuyBoard; and, WHEREAS, MCCi can image physical records into an electronic format preserving the records for future use; and, WHEREAS, MCCi can provide imaging services through Texas BuyBoard Cooperative Purchasing Document Scanning Service Contract No. 625-20; and, WHEREAS, the specifications of the agreement are attached as "Exhibit A". P.R.NO.22450 03/18/2022-PDL PAGE 2 OF 4 NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR: Section 1. That the facts and opinions in the preamble are true and correct. Section 2. That the City Council hereby authorizes the City Manager to enter into an agreement with MCCi through Texas BuyBoard Cooperative Purchasing Document Scanning Service Contract No. 625-20 for the imaging of certain records deemed historical and irreplaceable in an amount of $84,208.52, specifications of agreement attached hereto as '`Exhibit A". Section 3. That a copy of the caption of this Resolution be spread upon the Minutes of the City Council. READ, ADOPTED AND APPROVED this day of March, A.D.2022, at a Regular Meeting of the City Council of the City of Port Arthur, Texas, by the following vote: AYES: MAYOR COUNCILMEMBERS: NOES: Thurman Bill Bartle. Mayor ATTEST: Sherri Bellard, TRMC, City Secretary P.R.NO.22450 03118/2022-PDL PAGE 3 OF 4 APPROVED AS TO FORM: U -t° g--YL ktidtli ex alecia V Tizeno, City Attorney APPROVED FOR ADMINISTRATION: Rorn - • "Ron" Burton, City Manager &wit 2- <If Pamela D. Langford, Assistant City Manager-Operations/ Director of Development Services Fay Young, Director of Information Technology APPROVED AS TO AVAILABILITY OF FUNDS (INFORMATION TECHNOLOGY CAPITAL EQUIPMENT PROJECT ACCOUNT: IT1005-0TH-EQU): 0 APKandy Daniel Interim Director of Finance LIM Clifton Williams, CPPB, CPPO, Purchasing Manager P.R.NO.22450 03/18/2022-PDL PAGE4OF4 Exhibit "A" ScanningEstimate City of Port Author Issued: March 8, 2022 . ••. ••o••.. ••• ••• M C C I • • i • ,iorm the work. TABLE OF CONTENTS EXECUTIVE SUMMARY 3 Our Mission 3 About MCCi 3 Our Culture 3 Our Team 4 RECOMMENDED SOLUTION: SCANNING 5 Why now? 5 Other FAQs 5 PROJECT SCOPE — DEMOLITION FILES 6 General Description 6 Document Preparation 6 Image Processing&Indexing 6 Image Output 6 Material Handling 6 PROJECT SCOPE — GRANTS/ HOUSING FILES 7 General Description 7 Document Preparation 7 Image Processing&Indexing 7 Image Output 7 Material Handling 7 MILESTONES, TASKS& DELIVERABLES 9 PRICING 10 MCCi MASTER SERVICES AGREEMENT 11 MCCi I Scanning Estimate Page 2 of 11 EXECUTIVE SUMMARY OUR MISSION Digital Transformation is driving how organizations operate start to finish. MCCi's clients are choosing to begin or continue their digital transformation journey by digitizing and improving the accessibility to their records. Selecting the right service provider is important. If you select the wrong service provider, you will be faced with unexpected challenges that result in a delayed or failed scanning project. Your provider should be the best in the industry with in-depth expertise, resources, and a steadfast commitment to client success. Gartner, Inc. cites this as the most "A trusted partner is more than just important decision when embarking on a transformation project. another set of hands; it is a fresh set Expertise does not come overnight;it comes with time,projects,and of eyes, ideas, and innovation they learning best practices over a wide range of clients. Part of evaluating the provider's stability should include how long the bring to the table. A partnership provider has been in business,their reputation in the industry,their involves trust and commitment from knowledge about your business model,and the strength and size of both parties to achieve success." their team members in support and client relations. A trusted partner is more than just another set of hands; it is a fresh set of eyes, ideas, and innovation they bring to the table.A partnership involves trust and commitment from both parties to achieve success. ABOUT MCCi Our story goes back to the 1950s. MCCi originated from Municode, who manages the code, ordinances, and websites of more than 4,500 municipalities. The original mission of MCCi was helping government agencies go paperless. In 2003, the company's growth led to MCCi becoming a separate company and expanding its services to all types of government agencies and commercial businesses. Fast forward and look at us now! While going paperless is still an initiative, we have evolved into so much more than just digitizing your documents. MCCi is committed to leading the industry, staying abreast of technology, and focusing on the needs of our clients so that everyone - our clients and our employees -flourish. MCCi has multiple strategic business units with this focus, making us consultative in our approach to helping clients. We pride ourselves on the fact that many of our clients'successes are widely recognized and published as leaders in their industries. Most recently, Inc. Magazine recognized MCCi as an Inc.5000 fastest-growing private company in the United States. Additional noteworthy recognition includes Best Companies to Work, Microsoft Gold Certified Partner, and the only Laserfiche Platinum • 1iN Certified Solution Provider, to name a few. . " y. ' �. R w.!� OUR CULTURE We are fanatical about client success. Success starts with our eagerness tot,010, understand our clients'goals. We do the right thing. Always. We care deeply about serving our clients and maintaining a solid reputation for always doing what's right-even when it's not easy.We know that the work we do has a big impact on the lives of our clients,and we are committed to doing our work with the highest level of integrity and character. ';.mCCi I Scanning Estimate Page 3 of 11 We innovate and evolve. Our growth initiatives are based on what our clients need and where they are headed.We understand that we must continuously evolve and improve to support our clients. We are unreasonably picky about our teammates. We believe the execution of team goals requires excellence at every level. Each team member must enjoy hard work and excel at doing their part. We expect and empower our team to grow, professionally, and personally. OUR TEAM MCCi team members, no matter the department, are focused on customer service in every aspect of your project. With scanning facilities throughout the U.S. and our onsite scanning bureau, we have the capabilities to handle projects of all sizes.We are not just your scanning service provider.We are consultants who can draw from more than 15 years of experience to provide customized solutions. CONSULTATION From the beginning, we take the time to learn about your organization's needs to help you achieve your digital transformation goals.Your account and project team will provide effective communication throughout your scanning project. PROJECT MANAGEMENT When it is time to begin your project,we will introduce you to your project team. During this introduction, the team will discuss the project objectives, address the anticipated timeline,and answer any questions. PRODUCTION TEAM From document preppers and indexers to scanning operators and quality control professionals, our team members have extensive experience in the digitization process.The team follows specific project guidelines for each step of the process, ensuring quality and accuracy. LEADERSHIP We focus on the"Client Lane"as a theme to unite us in how we serve.Our scanning division manager,chief operating officer, and even our president is available to handle escalated issues to make sure every client is satisfied.We listen to our clients' needs and always make that our top priority. �..MCCi I Scanning Estimate Page 4 of 11 RECOMMENDED SOLUTION: SCANNING WHY NOW? STORAGE SPACE Large quantities of paper documents and records can take up valuable office space and limit the ability to run your department. If you utilize off-site storage, scanning your documents can save you money on retrieval requests and storage fees. By digitizing your files,you can save space, money,and time. TRACKING & SHARING Scanning your documents and records can help you share the information instantly with staff and clients at any location. Electronic files can eliminate the need for costly reproduction, mailing, and are easier to track. Search, find, and share your documents in minutes instead of hours. DISASTER PREPAREDNESS Moving to electronic files can be an important part of your disaster preparedness and business continuity plan. Scanned documents provide backup copies of your files in an easily portable digital format. This provides extra assurance that you will be able to access your information in the event of a disaster. OTHER FAQS WHAT TYPES OF RECORDS DO YOU SCAN? Documents come in countless formats, from letter or legal size to large format. Don't forget about microfilm, microfiche, and bound books! WHAT ARE YOUR CERTIFICATIONS AND TRAINING PRACTICES? Our staff maintains HIPAA and CJIS training and awareness certifications for working with sensitive records.Our team is trained in document handling procedures to ensure that your records are processed with care. WILL WE HAVE ACCESS TO OUR RECORDS DURING THE PROJECT? While records are in MCCi's possession, you can request a copy of any documents. These requests are typically fulfilled within 24 hours. DO YOU OFFER PICKUP & SHIPPING? Scanning facilities located throughout the U.S. provide easy pick-up or shipping of records. DO YOU OFFER FLEXIBLE SCHEDULING? A variety of pickup and delivery schedules are available. DO YOU INTEGRATE WITH LASERFICHE? As the top Laserfiche provider in the world, MCCi can integrate the scanned documents with your Laserfiche solution to provide a powerful index retrieval search engine. MCCi has knowledge of the software versions, indexing requirements, and compatibility issues for each of our Laserfiche system clients. For these reasons, MCCi should be considered as a Preferred/Best Value provider for scanning services. MCCi I Scanning Estimate Page 5 of 11 PROJECT SCOPE - DEMOLITION FILES GENERAL DESCRIPTION DOCUMENT SIZE Regular up to 11"x 17" DEPARTMENT Public Works DOCUMENT TYPES Demolition Files DOCUMENT COUNT Estimated total number of documents is 6,250 IMAGE COUNT Estimated box count of 50 with an average page count of 2,500 per box= 125,000 images IMAGES PER DOCUMENT Estimated 20 pages per document DOCUMENT PREPARATION CURRENT STORAGE METHOD Filing cabinets on location,client will box before MCCi pickup CONDITIONS OF DOCUMENTS Documents are in good condition, organized by folder. Each folder will be scanned as 1 document. Some of the folders include envelopes -only the outside(front/back)of envelope needs to be scanned, not the contents. The client estimates 5 pages of photos per folder. MCCi has included approximately 25%color images for scanning IMAGE PROCESSING & INDEXING DPI&COLOR 300 DPI, Black&White or Grayscale - MCCi will provide a sample so the client can determine which option to move forward with. 25%will be scanned in color. NUMBER OF INDEX FIELDS Up to 3 Fields(Document name counts as an index) DOCUMENT NAMING Property Address CONVENTION FIELDS TO BE INDEXED Property Address, Remaining 2 fields TBD Note-Indexing information needs to be readily available on document or folder. OPTICAL CHARACTER The OCR process will be completed on the client's Laserfiche system. MCCi will RECOGNITION assist the client in showing how this operation can be done during the import of records. IMAGE OUTPUT DELIVERY METHOD Secure FTP Transfer OUTPUT TYPE Laserfiche Briefcase MATERIAL HANDLING SHIPPING LOGISTICS MCCi Pickup SHIPPING& DELIVERY TERMS Up to 1 shipment(if job is broken up,volume pricing must be also) - PHYSICAL DOCUMENTS Secure Destruction All estimates below have been provided and/or confirmed by Client.Both Parties agree that the Pricing defined herein is based on the Project Scope and the following assumptions. If documents are not as initially represented,additional charges will apply. MCCi will call for authorization to proceed with the project. .mCCi I Scanning Estimate Page 6 of 11 PROJECT SCOPE - GRANTS / HOUSING FILES GENERAL DESCRIPTION DOCUMENT SIZE Regular up to 11"x 17" DEPARTMENT Public Works DOCUMENT TYPES Grants/ Housing Files DOCUMENT COUNT Estimated total number of documents is 3,050 IMAGE COUNT Estimated box count of 61 with an average page count of 2,500 per box= 152,500 images IMAGES PER DOCUMENT Estimated 50 pages per document DOCUMENT PREPARATION CURRENT STORAGE METHOD Filing cabinets on location, client will box before MCCi pickup CONDITIONS OF DOCUMENTS Documents are in good condition, organized by folder. Each folder will be scanned as 1 document. The client estimates 25%of color photographs IMAGE PROCESSING & INDEXING DPI&COLOR 300 DPI, Black&White 25%will be scanned in color. NUMBER OF INDEX FIELDS Up to 3 Fields(Document name counts as an index) DOCUMENT NAMING Document Naming to be determined CONVENTION FIELDS TO BE INDEXED Indexing Fields TBD Note- Indexing information needs to be readily available on document or folder. OPTICAL CHARACTER The OCR process will be completed on the client's Laserfiche system. MCCi will RECOGNITION assist the client in showing how this operation can be done during the import of records. IMAGE OUTPUT DELIVERY METHOD Secure FTP Transfer OUTPUT TYPE Laserfiche Briefcase MATERIAL HANDLING SHIPPING LOGISTICS MCCi Pickup SHIPPING&DELIVERY TERMS Up to 1 shipment(ifjob is broken up,volume pricing must be also) — PHYSICAL DOCUMENTS Secure Destruction �r.. mCCi I Scanning Estimate Page 7 of 11 COMBINED PROJECT ESTIMATES DOCUMENT/ROLL/FICHE COUNT Estimated total number of documents is 9,569 IMAGE COUNT 277,500 IMAGES PER Estimated 29 pages per document DOCUMENT/ROLL/FICHE MCCi I Scanning Estimate Page 8 of 11 MILESTONES, TASKS & DELIVERABLES Milestone TASKS/Deliverables #1: Project Tasks: Kickoff Client's MCCi salesperson will set up a project kickoff call. During the kickoff call,the MCCi team will walk Client through the project scope and contract. Requirements, timeline, pickup and delivery, and other project specifics will be discussed with Client. Assumptions: MCCi may utilize Basecamp to communicate with Client on a regular basis about project progress, issues, etc. MCCi may not conduct Client kickoff for continuations of existing project(s). #2: Sample Tasks: Sign-Off Once Client documents are brought into MCCi facility and reviewed, the MCCi team will scan a sample of Client's documents. MCCi will select settings based on the Project Scope,and to make sure Client's documents are being digitized in a manner that preserves as much detail, clarity, and quality as possible. MCCi will deliver these sample scans to Client electronically for review. Once Client agrees that the sample scan quality is satisfactory,the MCCi team will proceed with the rest of the project. Assumptions: Sample scans may not be needed if MCCi and Client have previously worked on similar conversion projects together. Client will review sample scans within two(2) business days of receiving them from MCCi. #3: Scheduled Deliverable: I Finished At regular intervals (typically monthly), the MCCi team will electronically deliver the digitized Product documents that were finished in the previous period. Delivery Assumptions: Billing will occur upon completion of this milestone. These documents will have gone through MCCi prepping, scanning, and quality control processes. The delivery schedule will vary based on the size and scope of project. #4 Physical Tasks: Document Once the last finished product delivery has taken place, Client's documents will be returned in Return the fashion indicated in the Project Scope. Documents will continue to be treated with care until they are in Client's possession. Client should review all returned documents to ensure all originals are back in their possession. If Client has chosen to have MCCi destroy their documents(as opposed to being returned),Client will receive written notification that the documents have been destroyed. :,. MCCi I Scanning Estimate Page 9 of 11 PRICING mcc� 3717 Apalachee Parkway, Suite 201 Tallahassee, FL 32311 850.701.0725 850.564.7496 fax Estimate Date: March 8, 2022 Project I -Conversion of Documents estimated cost $88,558.85 Excess Images @ $0.28 BuyBoard Client Discount ($4,350.33) TOTAL ESTIMATED PROJECT COST $84208.52 ALL QUOTES EXPIRE IN 30 DAYS This is NOT an invoice. Please use this confirmation to initiate your purchasing process. BuyBoard Pricing-The pricing and terms in this contract are derivative of the"Not-To-Exceed"digitization rates that were competitively sourced through BuyBoard's Document Scanning Services contract#625-20.The rates and terms listed are based upon the complexity and volume of the project(s) outlined in this SOW. The rates listed may be applied to additional projects that haven't been specifically outlined in this SOW, but MCCi reserves the right to verify the complexity of those projects and if needed modify the rates accordingly. �..MCCi I Scanning Estimate Page 10 of 11 MCCi MASTER SERVICES AGREEMENT MCCi's Master Services Agreement is available upon request for review. Please contact your Account Manager or Account Executive for more information. �r-.mCCi I Scanning Estimate Page 11 of 11