HomeMy WebLinkAbout2a. City Ambulance Service_City of Port Arthur Presentation (3) (2)Presented
To
City of Port Arthur
Who We Are
◦Established in 2006
◦Family Owned and Operated
◦One of the Largest Private Ambulance Service in Texas
◦Fully Licensed and Credentialed as Critical Care Transport
◦Headquartered in Houston
◦Operates in over 85% of Texas
◦Partners Not Vendors
◦Dedicated to Patient Outcomes
◦Dedicated to serving the community
Dispatch/Stations
Number and Location of trucks
Over 186
Statewide
Types & Capabilities
Of
Trucks
Critical Care/MICU/ALS/BLS
Total Number Of
Employees
846
National & Regional Organizational
Memberships
SETRAC, NETRAC, ENA, TAFEC/NAFEC,
TEXAS EMS, TAA
Local Leadership
& Contact Numbers
Moe Massoud, CEO-713-530-1902
Alex Fawaz, COO/CFO -832-371-6887
Andre Ruby, VP-281-849-7751
Rebecca Williams, DO-832-552-6676
Providing 9-11
Services in Multiple Counties
Proudly
Serving Over
85% of Texas
Serviced Cities and
their Surroundings:
•Basic Life Support: BLS provides that fundamental basic care within the scope of an
EMT. From oxygen administration to basic airway and splinting interventions, the
EMT is able to stabilize and transport a lower acuity of patients. BLS ambulances
are equipped with an AED to deliver early intervention and defibrillation to the heart
in life threatening rhythms. All BLS ambulances are staffed with two EMTs who
perform within the scope of practice set by the TXDHS for EMT level of care.
•Advanced Life Support: ALS providers provide care in accordance to the scope of
practice of a Paramedic. ALS care provides more invasive and complete EMS care.
The paramedic can administer multiple IV medications to ensure the stabilization
and management of the complex patient. Paramedics manage higher acuity patients
who require cardiac monitoring and/or IV medication administration. Paramedics
can monitor and continue blood products. ALS care also includes a wide variety of
vasoactive medication to ensure the stability of acute patients. Paramedics can also
perform advanced airway interventions.
•Critical Care Transport: CCT transports provide the ICU level of care in the mobile
unit. The CCT team brings the ICU to you. With a large variety of medications and
interventions, this team can manage any complex patient. CCT transports are
staffed with a minimum of at least One credentialed Critical Care Provider who
provide the highest level of Care possible. At CAS our CCT program is directed and
monitored by a Board Certified Critical Care and Pediatric Emergency Medicine
Physician, who maintains the highest level of training and management. At CAS it is
our mission to ensure every patient has access to the highest level of care in
transport
Level of Service
✔BLS-Two EMT Level Providers
✔ALS-One EMT, One Paramedic
✔CCT-One CCP-C or FP-C, One
Paramedic, One EMT
✔ECMO-One CCP-C or FP-C, One
Paramedic, One EMT, One
Perfusionist (Provided by hospital)
✔All ALS and Higher Crews are PALS
Compliant
Team Composition
✔Houston Region-75 Ambulances
✔Dallas Region-29 Ambulances
✔Austin Region-28 Ambulances
✔San Antonio Region-23
Ambulances
✔Corpus Christi Region-17
Ambulances
✔East Texas Region-14 Ambulances
✔34 Back Up Ambulances
Fleet
Type 2 Ambulance
Type 3 Ambulance
Type 1 Ambulance
Ground
Transportation
Limitations
No Geographic
Limitations
No Weather
Limitations
No Clinical
Limitations
✔Our pediatric capabilities allow us
to provide transport services to children
who require an increased level of care
not readily available at outlying medical
facilities. Ventilator, Braselow Tape, CO2,
Pedi Mate.
✔We have specialized equipment and
training that allow us to transport any
critically ill or injured child during
transport. Our transport personnel has to
maintain all their certifications and
training, including PALS, to work
our units.
Pediatric patient transfer capabilities
Our Bariatric unit is fully equipped
with a bariatric stretcher capable of
handling up to 1,200 pounds. Our
wide box ambulance enable us to
provide comfort, dignity, and
peace of mind during transport
Bariatric patient transfer capabilities
Our protocols and training ensure we maintain a
high level of safety when transporting behavioral
health patients. The goal is always to maintain
safety, work with the facility and keep the patient as
comfortable as possible, however, if needed we do
have the capabilities and training to use soft
restraints or chemical restraints.
•Non-Violent Crisis Intervention Strategies utilized
•Online Medical Control with Pediatric Medical
Director
•Restraints are only used if ordered by Physician or
Medical Control
•Behavioral Health Training Conducted Annually
•Parent must accompany only when required by
sending or receiving facility
Behavioral Health patient transfer capabilities
◦Director involvement in Monthly
Meetings
◦Month Data and Statistics provided as
requested
◦CQI involvement with City of Port Arthur
and CAS collaboratively
◦Daily Availability for any and all
feedback or request for information
◦Full Time Patient Advocacy Program to
ensure highest level of satisfaction
Expectations
CONCLUSION
◦Full-time Availability to
communicate with our Medical
Director and Pediatric Medical
Director
◦Full-Time access to Senior
Leadership
◦Liaison Provided for Partnership
DISPATCH:
281-894-7100
INFO@CITYAMBU.COM
WWW.CITYAMBU.COM
7111 FIVE FORKS DR.
SPRING,TEXAS 77379