Loading...
HomeMy WebLinkAboutCity of Port Arthur_City Council Strategic Plan Review (2)City of Port Arthur Strategic Plan City Council Work Session June 17, 2025 22 Review the project approach Review the draft Strategic Plan Questions and discussion Agenda 33 What is a Strategic Plan? WHAT the City will prioritize and focus on A LIVING DOCUMENT that guides decision making A TOOL for government transparency and accountability STRATEGIC PLAN HOW the City carries out its strategy to reach the vision, priorities, and goals is defined in the Implementation Plan 44 Plan Development Develop mission, vision, and values Develop strategic focus areas and goals Adopt the strategic plan Assist in developing the City’s vision statement City Council Port Arthur CommunityCity Staff Refine goal statements, create objectives, outcomes, and performance measures Develop an implementation plan 55 How do Strategic Plan elements fit together? VISION STATEMENT CORE VALUES/ MISSION STATEMENT STRATEGICPRIORITY OBJECTIVES 1 GOAL STATEMENT 321 OUTCOMES 321 STRATEGICPRIORITY OBJECTIVES 2 GOAL STATEMENT 321 OUTCOMES 321 STRATEGICPRIORITY OBJECTIVES 3 GOAL STATEMENT 321 OUTCOMES 321 STRATEGICPRIORITY OBJECTIVES 4 GOAL STATEMENT 321 OUTCOMES 321 STRATEGIC PRIORITY OBJECTIVES 5 GOAL STATEMENT 321 OUTCOMES 321 66 What Sources Informed the Strategic Planning Process? Community and employee input including individual interviews, group interviews, written responses, and three community forums Social Pinpoint Strategic Planning website including a survey, poll, ideas wall, and discussion board City, County, and regional demographic and economic data Current City plans, budget, and policy documents City Council and staff development sessions 7 Review Proposed Mission Statement Port Arthur is committed to an inclusive community through service excellence, transparency, fiscal responsibility, innovation, community engagement, enhancing quality of life and ensuring public health and safety. 8 Review Proposed Vision Statement Port Arthur strives to be a vibrant city with well-maintained neighborhoods, dedicated to enhancing community well-being through upgraded infrastructure, diverse recreational opportunities, and strong community efforts and partnerships. 9 Review Proposed Core Values 1.Respect: We prioritize treating everyone with respect and embrace diverse perspectives, cultivating a leadership approach that is centered around people. 2.Honesty: We uphold integrity and transparency in all our actions, maintaining humility and pride in our ethical standards. 3.Knowledge Sharing: We foster a culture of continuous learning and open communication, encouraging humble collaboration and pride in our collective achievements. 4.Collaboration: We work together, leveraging our collective strengths to achieve common goals, with a focus on people-centered leadership and mutual respect. 5.Responsibility: We are good stewards of the city’s resources, accountable for our actions and committed to the well-being of our community, taking pride in our responsibilities, and leading with humility. 6.Inspiring: We strive to motivate and uplift each other, fostering a community where everyone feels empowered to achieve their best. 7.Strong Personal Foundations: We build on the principles of family, faith, and personal integrity, ensuring a solid foundation for personal and community growth. 10 Review Strategic Priorities and Goals 11 Proposed Strategic Priorities and Goals Operating Infrastructure: Develop reliable and sustainable infrastructure including public facilities, streets, water, wastewater, drainage, and solid waste to meet and support the needs of a vibrant community. Community Vitality: Foster a vibrant, inclusive, and resilient community where residents and businesses thrive through collaborative partnerships, equitable opportunities, and a shared commitment to service, integrity, and quality of life. Economic Vitality: Foster collaboration among industries, businesses, and community stakeholders to drive innovation, workforce development, and sustainable growth, ensuring long-term prosperity and competitiveness in the community. Financial Sustainability: Achieve financial sustainability by ensuring long-term economic stability, optimizing resource allocation, and fostering responsible financial practices. Organizational Excellence: Be a leader in the provision of efficient municipal services, implementing state-of-the-art technology, innovative human resource programming, ideal customer service, and effective leadership. Embrace Diversity: Foster an inclusive, cohesive, and culturally aware community where everyone feels respected and valued and thereby strengthen relationships within the City. 12 Proposed Objectives: Operating Infrastructure 1.Develop and implement comprehensive plans to maintain and improve streets, water, wastewater, drainage, and solid waste infrastructure. 2.Develop maintenance and replacement plans for all public facilities to be safe, modern, and provide space to support City staff. 3.Develop a plan for replacement of and additions to public safety facilities to support the growth of the community and serve the needs of city residents. 4.Continue to contribute and adhere to the regional comprehensive hazard mitigation plan to support the City and contributing partners to make the community safer and deliver high-quality services. 13 Outcomes, Outputs, Performance Measures: Operating Infrastructure Set a minimum Pavement Condition Index (PCI) to maintain streets. Complete three drainage projects (El Vista Project, Port Acers, and Stone Gate (by December 2026. Develop a city solid waste master plan by December 2025. Number of maintenance activities completed. Number of public facilities improvement projects completed. Replace two fire stations (station 3 by March 2026) and (station 2 by June 2027). Citizen Satisfaction Survey results indicating satisfaction levels of residents and businesses with the enhanced infrastructure. Number of actionable items from the Regional Comprehensive Mitigation Plan implemented or supported by the City annually. Improvement in response times and effectiveness during hazard events. 14 Proposed Objectives: Community Vitality 1.Increase community awareness of and participation in maintaining a clean and litter-free city by enhancing solid waste services' efficiency, reliability, and communication and promoting shared responsibility among residents and businesses. 2.Promote community pride and engagement through educational campaigns, volunteer clean-up efforts, civic initiatives, and strengthened partnerships with local organizations and businesses, supported by consistent and effective code enforcement. 3.Revitalize and enhance the downtown district by investing in infrastructure upgrades, walkable streetscapes, and attractive public spaces that foster economic activity, cultural expression, and social connection. 4.Preserve and celebrate Port Arthur’s unique heritage by supporting historic preservation projects, cultural programs, and public art initiatives that connect the past to future growth, attract tourism, and strengthen community identity. 5.Strengthen local workforce development and civic education by partnering with schools, colleges, and training institutions to create pathways in skilled trades, industry, and public service, and encouraging youth to build meaningful careers in Port Arthur. 6.Strengthen relationships between the City and its residents through inclusive and transparent dialogue, sponsoring initiatives that build trust, encourage active participation in local governance and decision-making, and informing residents about City functions. 15 Outcomes, Outputs, Performance Measures: Community Vitality Increase public participation in clean-up events and awareness campaigns by 25% within two years. Reduce litter and illegal dumping by 30% over three years, with 95% on-time solid waste collection. Complete at least three downtown and neighborhood infrastructure projects within two years Complete the projects on the City’s CIP list that improve downtown. Support two cultural or historic preservation initiatives annually. Establish three new partnerships with educational and industry partners each year. Number of residents participating in a citizen’s academy. Increase in residents accessing the City’s social media platforms. 16 Proposed Objectives: Economic Vitality 1.Foster, develop, and implement creative tourism initiatives through communications to highlight local attractions, cultural heritage, and unique experiences that boost visitor engagement and economic impact. 2.Partner with internet service providers, wherever possible, to expand broadband services for underserved areas, enabling residents and businesses to fully participate in the digital economy and enhance their quality of life. 3.Promote the creation and retention of local jobs by encouraging business development to foster a business- friendly environment. 4.Modernize essential downtown infrastructure, including roads, utilities, and public spaces to support economic growth and improvement. 5.Encourage economic growth and improvement of downtown to bring new business and support the community’s overall functionality and appeal. 6.Collaborate with businesses, industries, educational institutions, and community organizations to drive economic development and enhance workforce skills to create a vibrant, sustainable community. 17 Outcomes, Outputs, Performance Measures: Economic Vitality Increase in the number of tourists visiting local attractions and cultural sites. Growth in tourism-related revenue for local businesses. Increase social media engagement and website traffic yearly. Percentage increase of the City that has internet service. Number of meetings with private sector internet providers. Number of meetings with collaborating partners for workforce development and skills. Amount of training dollars committed for workforce development and skills. Number of new jobs created in the local economy. Increase in the number of new businesses established. Percentage of local businesses that remain operational after one year. Percentage completion of the downtown revitalization plan. Complete the Woodworth streetscape project by December 2025. Citizen Satisfaction Survey results indicating resident and business satisfaction with downtown improvements. Number of city participants in workforce training and skill development programs. 18 Proposed Objectives: Financial Sustainability 1.Take advantage of grant opportunities and potential fee-based services to increase revenue streams. 2.Implement cost-saving measures and streamlining processes, including procurement, to optimize operational efficiencies and reduce expenditures without compromising quality. 3.Develop a comprehensive long-term financial plan and budget that aligns with strategic goals and will adapt to changing economic conditions and address the City’s aging infrastructure. 4.Provide training to City leadership and staff to improve financial decision-making and accountability to ensure stability during economic downturns and unexpected challenges. 19 Outcomes, Outputs, Performance Measures: Financial Sustainability Number of grant applications submitted and awarded. Annual measurement of revenue generated by fee-based services and programming. Increase in the number of fee-based opportunities. Reduction in the number of complaints for late payments from Accounts Payable. Number of on time financial reports provided. Develop a plan for financial training, including budgeting and purchasing, by January 2026 (once implemented the measure will be the number of employees participating in the training). 20 Proposed Objectives: Organizational Excellence 1.Develop a new comprehensive IT plan to chart a future course for the City’s technology systems. 2.Develop a comprehensive cybersecurity plan to ensure the safety and security of the City’s IT systems and finances. 3.Review all departmental processes and activities to find and implement opportunities for automation. 4.Encourage the use of modernized technology to reduce the use of paper processes and implement the software used by departments to effectively support the needs of staff. 5.Review and adopt innovative human resources programming regarding talent selection. 6.Implement programming that supports effective team building, professional and organizational culture development to support the growth and retention of the City’s employees. 7.Improve leadership performance using performance metrics, professional development, and leadership competency enhancements. 21 Outcomes, Outputs, Performance Measures: Organizational Excellence Complete a new comprehensive IT plan by January 2026. Complete a cybersecurity plan by June 2026. Implementation of identified automation projects across departments annually. Increase in the quality and diversity of candidates that apply through the City’s HR process. Reduction in time-to-hire. Increase the professional development and team building opportunities for staff. Number of employees participating in professional development programs. Survey results indicating improvements in employee satisfaction and organizational culture. Develop a new performance evaluation for leadership by January 2026. Number of leaders completing at least one approved leadership development course annually. 22 Proposed Objectives: Embrace Diversity 1.Recognize, encourage, and host cultural awareness events that celebrate the city's diverse heritage, encourage cross-cultural engagement, and strengthen social cohesion. 2.Communicate information to the public about our diverse cultures, utilizing media, social platforms, and community outlets to encourage open and respectful dialogue. 3.Provide employee cultural and sensitivity training to promote better dialogue and acknowledge barriers between citizens and staff. 4.Establish a diversity and inclusion committee of employees and community members to be the liaisons to support and guide the initiative. 23 Outcomes, Outputs, Performance Measures: Embrace Diversity Number of people reached and engaged through media, social platforms, and community outlets. Number of communications sent through media, social platforms, and community outlets. Number of cultural information posts and updates shared per month. Percentage increase of communications in a variety of languages. Citizen Satisfaction Survey results indicating increased public awareness of diverse cultures. Number of cultural programs and events. Number of participants and attendance at events. Number of employees who complete cultural and sensitivity training. 24 Questions?