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HomeMy WebLinkAboutPR 24442: AWARDING A CONTRACT TO SIGNAL SECURITY OF SETX FOR SECURITY GUARD SERVICES AT CITY HALL AND THE ANNEX BUILDING City of u,-r rthu�— Texas www.PortArthurTx.gov INTEROFFICE MEMORANDUM Date: July 17, 2025 To: The Honorable Mayor and City Council Through: Ronald Burton, CPM, City Manager From: Flozelle C. Roberts, EIT, MEng, MBA, CPM, Director of Public Works ` , RE: P.R. No. 24442—Awarding a Contract to Signal Security of SETX for Security Guard Services at City Hall and the Annex Building Introduction: The intent of this agenda item is to seek the City Council's authorization for the City Manager to enter into a contract with Signal Security of SETX of Port Arthur, Texas, for the projected amount of$124,000.00 for security guard services at City Hall and the Annex Building. Background: Following the lifting of COVID restrictions, the city council opted to continue use of security guards in the lobbies of City Hall and the Annex. The Purchasing Division advertised for bidders, and received eleven (11) proposals. The proposal submitted by Signal Security of Port Arthur, Texas,received the highest rating by the committee. Budget Impact: Funding for the security guard services, totaling $124,000.00, is available in the Facilities Maintenance Other Contractual Service Account,account number 001-21-059-5470-00-70-000. "R emember,we are here to serve the Citizens of Port Arthur" 444 4th Street X Port Arthur,Texas 77641-1089 X 409.983.8182 X FAX 409.983.8294 $20,666.66 will be allocated in FY25, and the balance, $103,333.34, will be allocated in FY26, subject to FY26 budget approval. Recommendation: It is recommended that the City Council approve P.R. 24442 authorizing the City Manager to execute a contract with Signal Security of SETX of Port Arthur, Texas, for the projected amount of$20,666.66 for the fiscal year ending 2025 and$103,333.34 for the fiscal year ending 2026, subject to FY26 budget approval. "Remember,we are here to serve the Citizens of Port Arthur" P.O.Box 1089 X Port Arthur,Texas 77641-1089 X 409.983.8101 X FAX 409.982.6743 ,act: P.R.No.24442 07/17/2025 FCR Page 1 of 3 RESOLUTION NO. A RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE A ONE-YEAR CONTRACT WITH SIGNAL SECURITY OF SETX OF PORT ARTHUR,TEXAS FOR SECURITY GUARD SERVICES FOR CITY HALL AND THE ANNEX FOR THE TOTAL PROJECTED BUDGETARY IMPACT OF$124,000.00($20,666.66 FOR FY25 AND$103,333.34 FOR FY26,SUBJECT TO BUDGET APPROVAL). FUNDING IS AVAILABLE IN THE FACILITIES MAINTENANCE OTHER CONTRACTUAL SERVICE ACCOUNT,001-21-059-5470-00-70-000. WHEREAS, security guard services are needed at City Hall and the Annex to secure, monitor, and safeguard facilities and equipment; and, WHEREAS, the Purchasing Division issued an Invitation to Bid for proposals to provide security guard services in the Port Arthur News on April 12 and 19, 2025, see Exhibit A; and, WHEREAS, eleven (11) proposals were received with Signal Security of SETX of Port Arthur,Texas,ranking the highest as delineated in the evaluation totals attached hereto as Exhibit B; and, WHEREAS, the City will employ the services of two(2) security guards for City Hall and the Annex at $25.00 per guard per hour with an overtime rate of$25.00 per guard per hour; and, WHEREAS,the Public Works Department recommends awarding a one-year contract with an option to renew for two (2) additional one-year periods; and, WHEREAS,the total projected budgetary impact is$124,000.00($20,666.66 for FY25 and $103,333.34 for FY26, subject to FY26 budget approval). NOW,THEREFORE,BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR,TEXAS: P.R.No.24442 07/17/2025 FCR Page 2 of 3 THAT, the facts and opinions in the preamble are true and correct; and, THAT, the City Manager of the City of Port Arthur is hereby authorized and directed to execute on behalf of the City of Port Arthur a contract between the City of Port Arthur and Signal Security of SETX of Port Arthur,Texas,for the contract price of$124,000.00($20,666.66 for FY25 and $103,333.34 for FY26, subject to FY26 budget approval) as denoted in Exhibit C; and, THAT, funding for the proposed project is available in the Facilities Maintenance Other Contractual Service Account, number 001-21-059-5470-00-70-000; and, THAT, a copy of the caption of this resolution be spread upon the minutes of the City Council. READ,ADOPTED,AND APPROVED,this day of ,2025 AD, at a regular meeting of the City Council of the City of Port Arthur, Texas, by the following vote:AYES:Mayor: Councilmembers: NOES: Charlotte M. Moses Mayor ATTEST: Sherri Bellard, TRMC City Secretary P.R.No.24442 07/17/2025 FCR Page 3 of 3 APPROVED AS TO FORM: Roxann Cotroneo City Attorney APPR FOR ADMI STRATION: Ronald B n, CPM City Man ger Frozelle C oberts, EIT, Eng, MBA, CPM Director ublic Works APPROVED AS TO THE AVAILABILITY OF FUNDS: Clifton E. Williams, Jr., CPPB Purchasing Manager Lynd Boswe 1, IC -CM, MA Director of Finance P. R.24442 Exhibit A LOL CITY OF PORT ARTHUR Request for Proposal Security Guard Services City Hall & Annex April 12, 2025 April 19, 2025 PUBLIC NOTICE CITY OF PORT ARTHUR,TEXAS REQUEST FOR PROPOSALS E IS HEREBY GIVEN THAT sealed Proposals, addressed to the City of Port Arthur,will be at the Office of the City Secretary, City Hall 444-4th Street or P. O. Box 1089, Port Texas 77641 no later than 3:00 RM.,Wednesday,April 30.2025 and all bids received will fter be opened and read aloud on Wednesday,April 30,2025 at 3:15 P.M.in the City Council ?ers,5th Floor,City Hall;Port Arthur,Texas for certain services briefly described as: REQUEST FOR PROPOSAL SECURITY GUARD SERVICES CITY HALL&ANNEX als received after the deadline stated above, regardless of method of delivery will not be fired and returned unopened. of the Specifications and other Contract Documents are on file in the Purchasing Office,444 Tt,City of Port Arthur,and are open for public inspection without charge.They can also be from the City's website at www portarthurtx.govibids aspx or www publicpurchase.com. of Port Arthur reserves the right to reject any and all bids and to waive informalities. pter 2 Article VI Sec. 2-262(C)of the City's Code of Ordinance, the City Council shall not contract to a company that is In arrears in its obligations to the City. lift Williams.d'PB -- Purchasing\tanager PUBLIC NOTICE CITY OF PORT ARTHUR,TEXAS REQUEST FOR PROPOSALS NOTICE IS HEREBY GIVEN THAT sealed Proposals,addressed to the City of Port Arthur,will be received at the Office of the City Secretary, City Hall 444-4th Street or P. O. Box 1089, Port Arthur,Texas 77641 no later than 3:00 P.M.,Wednesday,April 30.2025 and all bids received will thereafter be opened and read aloud on Wednesday,April 30,2025 at 3:15 P.M.in the City Council Chambers,5th Floor.City Hall, Port Arthur,Texas for certain services briefly described as: REQUEST FOR PROPOSAL SECURITY GUARD SERVICES CITY HALL&ANNEX Proposals received after the deadline stated above. regardless of method of delivery, will not be considered and returned unopened. Copies of the Specifications and other Contract Documents are on file in the Purchasing Office,444 4th Street.City of Port Arthur,and are open for public inspection without charge.They can also be retrieved from the Citys website at www.portarthurtx.govibids.aspx or www.publicpurchase.com. The City of Port Arthur reserves the right to reject any and all bids and to waive informalities. Per Chapter 2 Article VI Sec. 2-262(C)of the City's Code of Ordinance,the City Council shall not award a contract to a company that is in arrears in its obligations to the City. Clift Williams,C?fPB Purchasing Manager ' RECEIVED JUL 11 7015. P. R. 24442 . �� / Iv* \ .,. .,tot, \ , .... c \ . ,. , . „,. c.....). / 0 ••• \ [ » n _ $ R el cP II 2 } \ k / } \ Q : z o $ = r ; / jP. \ I \ § \ / 7 g 7 . $ = t Co / : = co ' \ �74 / ] u \ n cc In ® J . , k au ] n ] / � ` t� ƒ \ »� 4 � V t § \ 7 V _ e 7i $ 3 = - 2 \- - Co \ § z } f f r $ « \ en § » r. \ t.( { \ ƒ / 4 % 4 ® 1 \ - 2 \ t » (> \ \ _@ & 2 ` ) cn7 5 ( i o \ \ L. \ - » Q § C...) ei: ƒ \ ( \ 0 4 ƒ t m $ m § § z ; \ 2 / 2 / •f + 0 ) \ ƒ } \ Q F Q G ] - % - 'CcV& \ \ \ J k / C. ] q\\ v$ =_ � �o � � ) - / Q § - g \ / \ ) Z j \ 9 j / \ I. 3 \ \ q_ $ - / } 7 \ \ \ k = r . _ / \ cc \ / } ? \ r. o \ \ o. - ) � u % k 2j \ / ] ® & 4 0 \ P. R. 24442 E h • b • t C ha CONTRACT FOR SECURITY GUARD SERVICES FOR CITY HALL & CITY HALL ANNEX THIS AGREEMENT, made this day of , 2025, by and between the City of Port Arthur, a municipal corporation organized under the laws of the State of Texas, hereinafter called "OWNER" or "CITY" and Signal Security of SETX a(n) Texas corporation herein acting by and through Tiba Brown, Chief Development & Operations Officer, hereinafter called "CONTRACTOR". WITNESSETH: That for and in consideration of the payment terms, conditions and agreements set forth herein, OWNER and CONTRACTOR agree as follows: 1. The term of this Agreement shall be for one year from the date on the Notice to Proceed, with an option to renew for two (2) additional one (1) year periods, unless sooner terminated under the provisions hereof. The City can terminate this contract at its convenience, which includes, but is not limited to, funding not being available in any budget cycle with thirty(30) days written notice. 2. The Contractor will provide security guard services as delineated in the scope of services. 3. During the term of this Contract, the Contractor will furnish at his own expense all of the materials, supplies, tools, equipment, labor, and other services necessary to connection therewith, excepting those supplies specifically not required of Contractor in the Specifications. 4 The CONTRACTOR agrees to perform all the work described in the specifications and contract documents and to comply with the terms therein for the unit prices shown in the original bid attached hereto. 6. The term "Contract Documents" means and includes the following: a) Agreement b) Advertisement for Bids c) Addenda d) General Information e) Specifications f) Bid g) Notice of Award 7. This Agreement shall be binding upon all parties hereto and their respective heirs, executors, administrators, successors, and assigns. A- 1 8. IN WITNESS WHEREOF,the parties hereto have executed, or caused to be executed by their duly authorized officials,this Agreement in(2 copies) each of which shall be deemed an original on the date first above written. Signed on the day of 2025 ATTEST CITY OF PORT ARTHUR BY CITY SECRETARY Signed on the day of 2025 ATTEST SIGNAL SECURITY OF SETX, CONTRACTOR BY CITY SECRETARY A-2 7.; Security Services Proposal for 4 City�t ' ' \ 4 ' ort rthu -i ` Texas j , PREPARED BY g Tiba Brown .. Signal Security of SETX C: (402) 871-2299 TBrown@teamsignal.com t _14 f ..,„_ ,, -_, tf .,„; j T Table of Contents INTRODUCTION 3 I. ABOUT US: OUR CAPABILITIES 4 Our Vision 4 What we do 4 Why"WE'RE HERE" 5 Corporate Responsibility 6 Local Ownership 7 II. OUR SECURITY OFFICERS 8 Standards 8 Accountability 8 Duties 9 Supervision 9 Brand Uniforms 10 Patrol Vehicle 11 Signal Performance Institute(SPI) 12 Our Three-Tiered Approach 13 Selected Courses: First 90 Days 16 ALICE Active Shooter Training 18 III. OUR TECHNOLOGY 19 Edge 2.0 19 Real-time GPS Tracking in Edge 20 Reports 21 IV. OUR PROPOSAL 22 Ability to Provide Services 22 V. MOD & DART RATE 23 VI. OUR REFERENCES 2422 VII. TRANSITION/SUMMARY 25 2 s = SIGNAL, introduction 5/01/2025 City of Port Arthur City Secretary /PM 4th Street, 4th Floor Port Arthur,TX 77640 Dear City Secretary, Thank you for the opportunity to provide you with this proposal for security services. The vision of Signal, formerly known as Signal Security, since its founding in 2003, is to provide a full suite of world-class and industry-leading security services for our customers. We believe we solve the increasing complexity of security needs today through the simplicity, professionalism, value, and quality of what we promise, deliver,and measure every day. Our motto, Were Here,"speaks to our recognition of the trust, responsibility,and accountability placed in us by our clients.We know that our reputation is built and measured not on what we say about ourselves but by the peace of mind we bring to our clients. By submitting this proposal, Signal will, upon being awarded the contract, commit to providing armed and unarmed security officers,as well as mobile vehicle patrols and supervision services as displayed in the scope of services,as contracted and needed. Finally, Signal agrees to the terms and conditions of the contract should it be awarded to us. Thank you for your consideration. Sincerely, Tiba Brown Chief Development&Ops Officer, Signal of SETX Direct:(402)871-2299 Email:TBrown@teamsignal.com www.teamsignal.com 3 SICE3NAL I . About Signal Our Vision The vision of Signal, since its founding in 2003, is to provide a full suite of world-class and industry-leading security services for residential, commercial, retail,government, and industrial customers because, quite simply, safety is a basic human right and need. The promise of Signal is to provide customized security services so that people, businesses, and communities can pursue their passions in life openly, freely and joyfully. We solve the increasing complexity of security needs today through the simplicity, professionalism,value and quality of what we promise, deliver and measure every day.At Signal our tagline We re Here"speaks to the consciousness we have around the trust, responsibility and accountability placed in usAtofir by our clients.We know that our reputation is built and measured not on what we say about ourselves but by the peace of mind we bring to our clients. Moreover,the slogan Were Here" is a reference to the local ownership of each Signal franchise. Operators are invested in the local community and devoted to superior service in the name of peace of mind. This devotion is at the very core of the people who wear our uniform. For every single one of us at Signal, serving is the active ingredient in service. It is both what we do and who we are. What we do Signal disrupted the security industry with mobile patrol security, our core competency.This model, in which a professional officer pilots a high-visibility patrol vehicle between many properties, delivers more coverage at a lower cost than traditional, dedicated security.We offer world-class service in more traditional security roles, like dedicated Officers and concierge service,to meet the unique needs of every client. 4 a S34 A1_ Our services and brand experience are built around speed-to-action and transparency.We make it easy for our clients—and in turn,their own—to enjoy an environment where peace of mind is a reality; not a goal but a result where security has made life easier. Signal brings the same spirit of innovation and transparency no matter the assignment. In every case, our mobile technology suite, Edge, enhances the client experience with real-time verification of service and searchable, digital reporting. At Signal we call it"The Courage of Conscious Leadership."Our goal is clear and straightforward.We understand that we acquire, retain and manage our customers'trust in us because of the character of our people,the competence and skill to do what we say we can do,to communicate seamlessly and continually and to be totally aligned at the level of values. Why WERE HERE" We are called to serve and provide security because our brand is built on an ethic of humility, on our being the servants of decency,on our living the essential humanity of the Golden Rule and on the truth that people will never forget how we made them feel. At Signal we are relentless in the singular pursuit of peace of mind through security.We navigate every day and every action by that star. It defines our behavior as pioneers and the footprint we are creating as a brand and company of meaning. 5 a i ..,40 .w i g"# ° ._..,,,,,,..41,-,'''t ILA,* • z g s .. — . v .. ) 000,0,„„„„ss..0,-- - 1 Nor lit "Atzi , _. -- _ , � ' v r �y} 3 r Corporate Responsibility At Signal we pride ourselves on creating peace of mind for everyone.Signal s unique franchise model allows for great diversity across our franchise network. Many of our owners come from a military or law enforcement background.The mission and values of Signal do not end with our partners and clients.We are moved to give back to those in need through partnerships with local non-profits and with causes that mean something to us and to our communities. Each year on a national level Signal donates to Healing4Heroes and Kids Against Hunger in addition to local efforts across our franchise network. • s T4 AL, Local Ownership, National Impact At Signal,franchising isn't just about business; it's about empowerment. Our Franchise model empowers local owners to make a difference in their communities while enjoying benefits of a National support team. ' 4a� s i, x - f r A Meet your Owners, Donta & Tiba Brown Donta and Tiba Brown offers years of experience prior to joining Signal. Natives to Omaha, Nebraska,they uprooted their lives and transported to Port Arthur,TX with a vision to offer security service in excellence. Committed to being the"difference in security," Donta has his bachelor's degree in business management from UNO at Omaha and Tiba was a realtor with a Certificate in Real Estate Development. Since then, of 150 franchises,Jonas is the Owner/Operator of a"Franchise of the Year"nominee of and most recently the"Franchise of the Month"in January of 2025. Jonas consistently leads the Signal network in Performance Measurements including Guard Shift Completion, Efficiency, Employee and Customer Retention.The Brown's team is also ranked#1 in'Training Completion"and maintains a high expectation of education and continuous development for their team. Home Office Support Signal stands by our franchise owners every step of the way,offering comprehensive support in key areas so they can focus on their client's Peace of Mind. • Hiring&Recruiting Operational Resources • Risk&Compliance • Training&Human Resources • Dispatch Services • Accounting and Payroll Support 7 II . Our Security Officers Signal takes pride in providing our clients with first-class security Officers. Our vetting process,which includes a mandatory drug test, criminal and sexual background screening and online competency tests, leads the industry. Standards • All Signal officers are easily identifiable and highly visible.The standard uniform shirt is a tactical-style polo with 3M reflective lettering in at least five locations on the shirt itself. Officers are outfitted with khaki tactical trousers and black shoes or boots. Signal personnel have the option to wear black Signal ballcaps and/or climate-appropriate outerwear. Accountability • Signal will outline a specific schedule, including break rotation,that managers and security Officers will follow completely,and adequately cover all areas. • Signal will have schedules outlined and communicated to all security Officers. Management will have secondary options to ensure that all sites and posts are covered by qualified security staff. • Officers stationed at designated locations will have communication devices that track their movements.This ensures accountability for each security Officer, reviewable on any computer. _ t, ,' 0 L1 -. .., VII { �... rug.+ X:12 - Vie- 11 h ,...,,, V -4 41 S 3 SIGN'Ai Duties • Officers will report all interactions, including criminal activity, to the necessary property management personnel and appropriate law enforcement agencies. • Signal officers will enforce all standards for access by following the protocol as assigned by management. Additionally,all traffic of notes will be documented in our proprietary reporting software that is searchable and archived indefinitely.This provides easy access to any law enforcement or management personnel in the event of criminal misconduct on property. • Depending on the contract, officers will Are perform regular foot patrols documenting any criminal activity as well as any maintenance concerns noted on property. • As necessary, Signal officers agree to appear in ` t 6 court to be a witness or informant on any =; criminal matter related to their duties. x • Signal officers will report any incidentsz whether emergency or unusual in nature in _ _ compliance with the Standard Operating Procedures-standards outlined by Signal with recommendations by Management. Supervision • Leadership is the critical differentiator in the Security Industry, and it is what sets Signal of Jackson apart from our competition. Signal officers are supervised by a management team who remain on duty during all office hours. Managers are responsible for maintaining uniform and work standards.To accomplish this goal, managers will perform regular and randomized site inspections, documenting their findings for internal and external use. Advancement Opportunities We invest in our officers.At Signal,we believe in providing our officers with opportunities to build a long-lasting career.They can climb the career ladder in Signal. For those with s .. entrepreneurial aspirations,we officer the Officer to Owner Program.This program allows officers to take their career to the next level by becoming a Franchise Owner themselves. 9 Brand Uniforms Signal's brand uniforms are central to our identity. As a representation of our team,they are professional in design, comfortable, and durable. Designed to be easily recognizable and exude confidence these uniforms are the embodiment of our values, ensuring that our presence is felt and our mission is clear, no matter the circumstance. Uniform hat Uniform outerwear for cold or rainy weather Uniform polo shirt as issued e 44111/4. Black woven nylon Cr tactical belt Long-sleeve undershirt in white,silver,navy,or royal blue Light khaki tactical pants Black boots or shoes without markings Pants should not be too long.unhemmed.or bloused into the boots. Uniform Standards at a Glance 10 SIGNAL Vehicles Full wrap,matte Signal Blue' Cef'.a n apnia ie( makes metals !Y$C'egknre 0.-ta9.,ng on!net rOOt. LED Lightbar Rear window perfs Franchise name and phone number Franchise +vehicle number License number or into Branded Front Plate LED Runnerboard Lights and Plate Frames Remote-control searchlight Go-Light Vehicle Standards at a Glance 11 Our Training Signal provides online training and development courses for all officers, supervisors, and staff. Known as Signal Performance Institute, our customized learning platform delivers appropriate training content for each team members role and responsibility. • Customizable for site-specific courses • Customizable to pull in FEMA or other third-party courses. Specific to the branch location and can be made specific to site employees. • Web-based and has a smartphone application. • Tracks logins, engagement, and course completions • Supported and administered by corporate training department. • Franchise locations have full ability of reporting and assignment of courses to their employees. Figure 1:Signal Performance Institute offers interactive, engaging training modules for all Signal staff. ISN AL. Our Three-Tiered Approach C1 ASSROOM ONLINE FIELD /� i ikillkill L _if a f i j iJiJiJiI•3 - - e la■F=7i� rominii Online Training: Signal Performance Institute Pre-Launch (1 week-30 days+1-): Required Completion Ahead of On-Site Training These programs include utilizing a structured launch process for readiness on launch day.This includes fleet maintenance and setup requirements as well as preparing to purchase additional resources. Begin to deploy online coursework and assess our hiring needs.We will also take time to connect the local Signal team to the Signal Home Office team for extended support. Learning Paths Officer Learning Path Steps New Employee Welcome A Report Writing and De-Escalation 13 Training Curriculum Officers: • Signal Core Values and procedures • Being attentional, self-sufficient, and part of the culture • Signal patrol model • Proper report writing and grammar. • Verbal de-escalation • Sexual harassment prevention • Use of force for security officers • Information about active shooters • Access control • Mental health crisis intervention • Taking observations, lighting assessment,what to do in the case of drug items, door lock up,foot patrol, alarm calls. • Noise complaints • Vehicle maintenance • Officer expectations in emergency situations • Interacting with law enforcement • Customer service • Respecting others • Handling situations with the homeless population • Ethics and deportment • Advanced Officer: • A refresh on all Officer information from above • Intro to leadership • Signal brand and purpose Branch Supervisors: • Communication and leadership skills • Giving disciplinary actions and positive recognition • Administrating training • Understanding operational KPIs • Driving performance of a team • Hiring basics • Adding employees to edge,creating a schedule in edge Coordinator (Account Manager) • Signal brand and purpose • Access control • Sexual harassment prevention • Vehicle maintenance • Edge information • Signal playbook • Officer brand experience • Understanding employee retention 14 • Giving effective feedback and positive recognition • Understanding customer retention • Customer service • Leadership Classroom/Field Training 1 -2 Weeks Prior including Launch: Classroom/Field Training This training will be held at the Franchise Team's local office or an off-site venue. Open the training with introductions to the teams and provide an overview of the Security positions. Deploy the classroom curriculum in depth and begin to work through customer service training,team dynamics and technology system requirements. Some topics to be included are listed below. • Active Shooter Training • Use of technology • Role-play of common situations observed in the field. • Situational awareness Conduct an internal and external tour of the facility with the purpose of developing our site-specific post orders. Perform initial walk-throughs with the local on-site leadership and Signal leadership to assess key points of interest. Additionally, install checkpoints and other equipment if necessary and review reporting expectations. Lastly, at the time of launch,the local franchise team will be on-site with the Security Officers to ensure a successful start of services. Signal Home Office support will be available to support locally or remotely as necessary. Classroom Training Site Security introductions • officers ▪ 3 k me Office Leadersrop • Frarshise Leadership Brand Standards y.° Officers • Lk-dorm '' Acc untabilitytiv • Ccramsan+cstion Ptah Super sicn Technrlo^y • Offices Reecrness 15 -WAct }"emsN AL. Selected Courses: First 90 Days The following courses are highlights from the Signal University curriculum assigned to officers in their first three months with Signal. Progressive learning plans continue through the officers employment. • Our Core Values and Officer Behaviors • Verbal De-escalation I: Overview • Report Writing • Verbal De-escalation II: Empathy • Patrol Basics • Verbal De-escalation Ill:The Art of Communication • Patrol Run sheets. • Vehicle Maintenance • Scanning Checkpoints and Tokens • Interacting with Persons with Special Needs • Noise Complaints • Sexual Harassment Training • Crowd Control • Customer Service is Everyone's Job As each course is completed the Officer engages in role-play situations as part of an examination to ensure that they have indeed learned and now understand the courses. Each Officer is then given a certificate of completion that is also kept on file in our offices for reference. We can verify at any time an Officers progress as the courses are all carried out on our Signal University Software program. These additional qualifications are also updated onto their profile in our Edge Software enabling us to constantly track,assess, and target the progress of each of the officers. Advanced Training Officer/Guard Card Course(8hrs) • Although not required in Jackson, this course provides many of the basic skills training to become a solid security officer. ft consists of 4 hours of required Power-to-Arrest training and 4-hours of required Weapons of Mass Destruction training. 32 HR Basic Security Officer Training • Crowd Control (4HR) • Arrest, Search and Seizure(4HR) • Liability and Legal Aspects(4HR) • Handling Difficult People(4HR) • Communication and Its Significance(4HR) • Public Relations Community&Customer(4HR) • Reserving the Incident Scene(4HR) 16 iG ..,.. • Observation and Documentation (4HR) Pre-Assignment Training-This Training is conducted in-house by our Training Team • CPR-American Red Cross Certification • AED • First Aid-American Red Cross Certification • Active Shooter-ALICE Training • Conflict Resolution Training Emergency Response Training • General Response Procedures • Safety and Fire Prevention • Terrorism,Anti-Terrorism and Weapons of Mass Destruction • Bomb Threats and Incident • Civil Disturbances • Workplace Violence and Active Shooter • Emergency Communication 17 ALICE Active Shooter Training Signal strives to provide peace of mind to all clients.We do this through proactive training for all our officers.ALICE advanced active shooter training equips officers with proper procedure in the event of an active shooter. 4LIE TRAINING INSTITUTE ALERT Initial Alert may be a gunshot,PA announcement.etc... Avoid code words. LOCKDOM N If Evacuation is not a safe option,barricade entry points. Prepare to Evacuate or Counter if needed. INFORM Communicate real time information on shooter location. Use clear and direct language using any communication means possible. COUNTER As a last resort,distract shooters ability to shoot accurately. Move toward exits while making noise, throwing objects, or adults swarm shooter. EVACUATE Run from danger when safe to do so using non-traditional exits if necessary.Rallying point should be predetermined. AliceTraini ti= * s 18 SA Ill . Our technolo Edge 2.0 Signal continues to transform the security industry by delivering superior service through technological innovations. Edge 2.0"is Signal s all-in-one security operations platform. Officers find patrol routes and post orders using a smartphone,tablet, or laptop.They file reports,which are reviewed by a manager and accessed by clients on- demand —all within a single, integrated tool. • Supports barcodes, QR codes, NFC, GPS checkpoints—Android, IOS, smartphone,tablet compatible. • Site dedicated emergency contacts, post and escalation order • Ensure Officer tour compliance with protocols and client requests. Compliance with mandatory Lone Worker Safety checks • Capture comprehensive footage of every intervention and easily accessible GPS data for audit, legal, or investigation purposes. Management can access devices remotely to confirm Officer status.This protects us from lawsuits and untrue claims and ensures total transparency from Signal. • Real-time notifications facilitate communication between employees and clients. Officers in distress can send real-time alerts and have direct access to emergency contacts. • Total flexibility:create several geo-zones per site for easy coverage. Real-time GPS Tracking in Edge 2.0 • Geotagged Officer location when a critical report isI logged alerts you to problem areas and ensures accurate field staff supervision. - � • Limit liability, exposure, and risk by setting configurable - 41 areas for authorized and restricted zones. Real-time mapping and out-of-zone SMS or email notifications increase Officer accountability. M • Gain insight into Officer behavior with breadcrumb GPS history including detailed field activities. •All active accounts, zones, and users easily accessible 19 1 SIGNAL. • Increase Officer accountability and client visibility. 4 4,-* ,.... .;::.,..E.,,,, „ ...,, : ..„..,..,, ._....s..., - 2 ----..tf _ ,-- ,, .,, , _ . ... ..„ .. illitA. sip ..„e,,,. ., , ....,. ,,,....., ,.... . ,.... . ..., .. ,,,,. ,4 .4', .1 * '''' ,,, •• tr I," . , . . — , , —41.*(1.:_. :1 ;.F:dP. ' '''''''"--%"--- --1' 4 -...1.# - Alt".:E•/ '- ' .-- , . , 1p ''''''''''' p .1 *hr.;sw_. ,WA, 1 , I_ , ,4 i r.: ''' '10 1 4.".' . At . - "..wiu,— ...",:-. - ,'"_,..-,. , j. Figure 3:GPS tracks can be overlaid onto a map and reviewed for maximum transparency 20 SIGNAL Reports • Customizable report forms and fields: photos, signatures, diagrams, dropdown menus,and more • Detailed incident reporting by site-specific locations • Ensure vital information is tracked with mandatory fields. • Reporting based on incident category and • Extract and analyze report data with customized incident level to ensure relevance and efficiency. metric reports available for download. • Officers can build and complete reports using any • Increased transparency and verification of connected device, services through the client portal • Historical reporting data is always accessible. • Backed up and searchable data, no more • Clients stay up to date with automatic report archiving paper reports. notifications via email/SMS. ..,ei,.,te....,,....b«.A ssestr, • Figure 4:Digital,searchable reports are accessible from any computer. 21 l( , i IV. Our Proposal Ability to Provide Services Greetings, Signal Security (formerly Signal 88 Security)has been in operation in the SETX area for over three years but has been a global security provider for more than 14 years. We have over 16,000 employees worldwide and service all entities that require security from manufacturing facilities, mines, retail chains, state contracts, etc. We at Signal SETX have highly trained officers that are held to standards that ensure professionalism and great service. Each officer undergoes an extensive interview process and background investigation which includes a comprehensive criminal history check and immediate and ongoing drug test. Our officers training program, 88 University,provides continuous training and education for exceeding industry standards. We can provide security services within the hours of operation needed as well as on-call emergency hours. We currently have pending applications for HUB Certification application and a Certification as a Port Arhtur Business Enterprise. Our company would also qualify for a minority owned and disadvantaged business. We are also members of the Port Arthur Chamber of Commerce. Our owners and business are located WI'HIN the Port Arthur area to better serve the community. We look forward to doing business with the City of Port Arthur, Gateway to Opportunity. Thank you for your time, Tiba Brown Chief Development and Operations Officer (409)526-1123 tbrown@teamsi gnal.com Grand Total of the Bid. i.e. Hourly $25.00 for Security Guard Services at City Hall Grand Total of the Bid. i.e. Hourly $25.00 for Security Guard Services at Annex Overtime rate will stay the same hourly of$25.00 Notes/Assumptions: • $25.00/hr a This rate is not in effect for days the building is closed: 22 s" fRi V. MOD & DART Rate As of today, Signal Security of SETX, our MOD rate is 9.0 which reflects the company's historical safety performance compared to the industry's average. This is based on a three-year track record since being in the Port Arthur area. As of today, Signal Security of SETX, our DART rate is 0.0, which reflects that we have absolutely NO WORK-RELATED injuries and illnesses that have resulted in days away from work, restricted work activity or job transfers. We pride ourselves on this rate as we provide extensive training to our employees to avoid such incidents. Since the beginning of our existence in Port Arthur, Texas, we have 100% shift rate. No shift goes undone. 23 VI . Our References Company Name:Walmart Address: 4999 Twin City Hwy, Port Arthur,TX 77642 Contact Person:Anna Carlson Contact: (318)918-8140 Contract Description: Construction Site security/ In-Store Armed Guard/ Egress/ Emergency Response Duration: Continuous full time since 2021 Company Name:America's Best Address: 5201 E Parkway Street, Groves,TX 77619 Contact Person:Trishala Shah Contact: (409) 962-6611 Contract Description:Armed Guard and Patrol Services Emergency Response Duration: On-call as needed since 2021 Company Name: Orange Housing Authority Address: 516 Burton Avenue, Orange, TX 77630 Contact Person: Ida Green Contact: (409)738-5024 Contract Description: Dedicated Roving Patrol Services Duration:January 2021 -January2024 Company Name:Azure Pointe Address: 6355 Chinn Lane Contact Person: Crystal Williams Contact: (844)982-4546 Contract Description: Dedicated Roving Patrol Unarmed guard Duration: Full time since March 2025 Company Name: Storage Rentals of America Address: Farm to Market Location and Memorial Location Contact Person:April Johnson Contact: (800)457-5678 Contract Description: Roving Patrol Services Duration: Full time since March 2025 More References upon request 24 NIA Transition/onboarding Plan Upon signing the contract, a comprehensive onboarding or transition plan will commence approximately 30 days prior to the launch date.This typically involves just some of the following steps: • Standard Operating Procedures Meeting: A meeting will be held to establish standard operating procedures, conduct a full site walkthrough, and define post orders. • Transition and/or Hiring:Transitioning existing staff and/or hiring new personnel specific to the site requirements may be organized and facilitated during this period. • Operational Integration: Integration of operational processes, implementation of necessary equipment, and understanding the unique aspects of the property will be ensured. • Launch and Oversight:The launch of operations will be conducted with close oversight, followed by additional monitoring and support for at least the next 30 days to address any challenges or concerns. • Follow-Up Meetings: at the least, quarterly follow-up meetings will be scheduled to review performance and analytical reporting to ensure ongoing success and address any evolving needs. VII . Summary Signal understands the mission and requirements of the City of Port Arthur. We understand that our approach must be flexible and responsive to changes in requirements and funding. Our management processes,team building approach,and staffing methodologies facilitate and optimize our ability to effectively respond to the solicitation. Signal has proven experience and existing capability to ensure success.We have substantially high confidence of success after an initial risk analysis was completed by our proposal team. As a team we can offer: 1) A wealth of directly relevant experience within all mission capability areas 2) Extensive resources located throughout the US 3) Extensive resources located throughout the state of Texas. 4) The breadth of resources necessary to field a quality security workforce. Your Signal team will mitigate the risk inherent in teams constructed with companies offering only niche or single capabilities or limited complex security Officer experience.The Signal Team offers a complete solution. We look forward to the opportunity to partner with the City of Port Arthur! 25 I TIIURMAN BILL BARTIE,MAYOR RONALD BURTON,CPM DONEANE BECKCOM, CITY MANAGER MAYOR PRO TEM City qf <'„ JO SHERRI BELLARD,TRMC COUNCIL MEMBERS: CITY SECRETARY WILLIE BAE LEWIS,JR. TIFFANY L.HAMILTON EVERFIELD o r t r t h a r ROXANN PAIS COTRONEO HAROLD L.DOUCET,SR. CITY ATTORNEY THOMAS KINLAW,HI Texas DONALD FRANK,SR. April 29,2025 REQUEST FOR PROPOSAL SECURITY GUARD SERVICES AT CITY HALL & ANNEX DEADLINE: Sealed proposal submittals must be received and time stamped by 3:00 p.m.,Central Standard Time, Wednesday, April 30, 2025. (The clock located in the City Secretary's office will be the official time.) All proposals received will be read aloud at 3:15 p.m. on Wednesday, April 30,2025 in the City Council Chambers, City Hall, 5th Floor, Port Arthur, TX. Proposals will be opened in a manner to avoid public disclosure of contents; however, only the names of proposers will be read aloud. MARK ENVELOPE: P25-043 DELIVERY ADDRESS: Please submit one (1) original and three (3) exact duplicate copies of your RFP to: CITY OF PORT ARTHUR CITY OF PORT ARTHUR CITY SECRETARY or CITY SECRETARY P.O. BOX 1089 444 4TH STREET,4th Floor PORT ARTHUR, TEXAS 77641 PORT ARTHUR, TEXAS 77640 POINTS OF CONTACT: Questions concerning the Request for Proposal should be directed in writing to: City of Port Arthur, TX Clifton Williams, Purchasing Manager P.O. Box 1089 Port Arthur, TX 77641 clifton.williams@portarthurtx.gov Purchasing Division/Finance Department I Purchasing Manager,Clifton Williams P.O.Box 10891444 4th Street I Port Arthur,Texas 77641 1409.983.8160 I Fax 409.983.8291 The enclosed REQUEST FOR PROPOSAL (RFP) and accompanying General Instructions are for your convenience in submitting proposals for the enclosed referenced services for the City of Port Arthur. Proposals must be signed by a person having authority to bind the firm in a contract. Proposals shall be placed in a sealed envelope, with the Vendor's name and address in the upper left-hand corner of the envelope. ALL PROPOSALS MUST BE RECEIVED IN THE CITY SECRETARY'S OFFICE BEFORE OPENING DATE AND TIME. It is the sole responsibility of the firm to ensure that the sealed RFP submittal arrives at the above location by specified deadline regardless of delivery method chosen by the firm. Faxed or electronically transmitted RFP submittals will not be accepted. Clifton Williams Purchasing Manager Page 2 of 23 REQUESTS FOR PROPOSALS SECURITY GUARD SERVICES CITY HALL & ANNEX (To be Completed ONLY IF YOU DO NOT BID.) FAILURE TO RESPOND TO BID SOLICITATIONS FOR TWO (2) BID PERIODS MAY RESULT IN REMOVAL FROM THE VENDOR'S LIST. However, if you are removed you will be reinstated upon request. In the event you desire not to submit a bid, we would appreciate your response regarding the reason(s). Your assistance in completing and returning this form in an envelope marked with the enclosed bid would be appreciated. NO BID is submitted: this time only not this commodity/service only Yes No Does your company provide this product or services? Were the specifications clear? Were the specifications too restrictive? Does the City pay its bills on time? Do you desire to remain on the bid list for this product or service? Does your present work load permit additional work? Comments/Other Suggestions: Company Name: Person Completing Form: Telephone: Mailing Address: Email: City, State, Zip Code: Date: Page 3 of 23 CITY OF PORT ARTHUR, TEXAS SPECIFICATIONS FOR SECURITY GUARD SERVICES It is the intent of these specifications to describe services for armed Security. Successful bidder shall be responsible for securing, monitoring, and safeguarding City Hall & Annex facilities and equipment. It is neither the purpose nor the intent to alienate any prospective bidder within the following descriptions: Workdays and Hourly Schedule: Weekdays Monday-Friday: 8:00 a.m. to 5:00 p.m. City Hall will be closed for the following holidays. 1. New Year's Day 2. Martin Luther King Day 3. Good Friday 4. Memorial Day 5. Independence Day 6. Labor Day 7. Veteran's Day 8. Thanksgiving Day 9. Day after Thanksgiving 10. Christmas (2 Days) Guard Qualifications: 1. The Contractor shall assure that all Guards meet the following qualifications. Any Guard found not meeting the following qualification requirements shall be replaced within 24 hours upon the direction of authorized agency personnel. 2. Guard Supervisors shall have been employed by the Contractor for a minimum of six months. 3. The Guard shall possess a high school/equivalency diploma or two years of full time experience as a guard. 4. The Guard shall be at least 18 years of age. 5. The Guard must be capable of performing the following functions within the context of the English language: a. Reading and understanding all regulations, written orders, instructions, and material necessary to satisfactorily perform the required security functions, b. Effective written communication in order to compose and maintain, for example, written reports and records that will convey complete information, c. Must have Effective verbal communication to express ideas, and be understood. d. Must be United States citizens or aliens properly registered with the U.S. Immigration and Naturalization Service. e. The Guard shall not have been convicted of a felony or other criminal offense which in the Department's sole determination would inhibit the Guard's ability to perform his/her duties in a reliable,competent and trustworthy manner in accordance with the contract terms and conditions. f. The Guard must always keep alert, observing everything in sight or hearing. g. All guards must possess a valid Texas driver's license. Page 4 of 23 h. Must be registered with the Texas State Board of Private Investigators and Security Agency and have in their possession while on duty, an approved registration card. i. Guards must possess ability to face situations firmly, fortuitously, tactfully and with respect for the right of others. j. Be able to perform the essential functions of the job to include but not limited to walking,running, climbing, etc. k. All injuries, no matter how slight, must be reported. 1. Security officers will not accept gratuities from anyone, for any purpose. Uniform and appearance: 1. Guards must be armed. 2. The Contractor shall supply all uniforms at its own cost and expense. All uniforms shall be matching and shall include, uniform trouser, belt, and uniform shirt with badge identifying the contractor's company, a jacket-if worn- identifying same,black shoes,polished and in good repair, and name tag. 3. The Contractor shall ensure that uniforms are maintained in a clean,well pressed and in good repair. 4. The Contractor must assure that Guards adhere to the highest grooming standards hair shall be neatly trimmed and worn away from face. Mustache and beard, if worn, shall be neatly maintained. Responsibilities: 1. One Guard will be located at the desk in City Hall Lobby. The other guard will be located at a desk in City Hall Annex Lobby. 2. Guard in City Hall Annex Lobby will keep an orderly line for citizens paying bills. 3. During Covid pandemic, guard will only allow City personnel, USPS, items delivered for City personnel,any authorize person by the City.When citizens arrive,the guard will contact the appropriate person before allowing them to office. 4. Hours at the desk is Monday—Friday from 8:00 am to 5:00 pm. Guard must be at the desk during these hours. 5. Guard may be responsible for staying at night for night council meetings which is once a month. Special meets may be called in addition to that. A day council meeting is also once a month. 6. The guard shall assure that timesheets and security log books are completed properly and in a legible manner and deliver upon request within 48 hours to security supervisor. 7. The Guard will call appropriate law Enforcement officials immediately in the event of a crisis situation. 8. The contractor will secure at his own expense all personnel required in performing the work under this contract. Such personnel shall not be employees of or have any contractual relationship with the City. 9. Guard must be present seamlessly from 8:00 am — 5:00 pm. The Overtime cost will be for the extra hour. Insurance: 1. Contractor must comply with the City's insurance requirements. Terms of Contract: 1. This Contract will terminate approximately one (1) year from date of execution with the option to renew for two (2) additional one (1)year periods. Page 5 of 23 Compliance with Laws: 1. The contractor shall comply with applicable laws, ordinances,rules, orders,regulations and codes of federal, state and local governments relating to performance of work here in at no additional expenses to City during the terms of this contract. 2. The Contractor shall adhere to the rules of The General Qualifications for License, Certificate of Registration, or Security Officer Commission and must be properly licensed and registered to perform Security Services within the State of Texas. Personnel: 1. The contractor will secure at his own expense all personnel required in performing the work under this contract. Such personnel shall not be employees of or have any contractual relationship with the City. 2. All personnel engaged in the work shall be physically and mentally qualified for type of service to be provided,be of good character, and shall be authorized or permitted under state and local law to perform such services. 3. None of the work covered by this Contract shall be subcontracted without the prior written approval of the City 4. All personnel assigned will be dressed in identifiable company uniform with name tag. Appearance of security officer should be neat and clean. 5. All personnel shall be armed 6. All work performed by employees of the contractor shall be performed with the utmost regard for safety of the individuals performing work, city personnel, the public at large and in a manner not posing any risks to persons or property. Page 6 of 23 The City of Port Arthur requires comprehensive responses to every section within this RFP. Conciseness and clarity of content are emphasized and encouraged. Vague and general proposals will be considered non-responsive and will result in disqualification. To facilitate the review of the responses, Firms shall follow the described proposal format. The intent of the proposal format requirements is to expedite review and evaluation. It is not the intent to constrain proposers with regard to content, but to assure that the specific requirements set forth in this RFP are addressed in a uniform manner amenable to review and evaluation. Failure to arrange the proposal as requested may result in the disqualification of the proposal. It is requested that proposals be limited to no more than 50 pages, excluding resumes. All pages of the proposal must be numbered and the proposal must contain an organized, paginated table of contents corresponding to the sections and pages of the proposal. EVALUATION CRITERIA: The Proposer shall provide the following information: ABILITY TO PROVIDE THIS SERVICE: 1. Proposer's experience in Security Service for City of Port Arthur,other governmental entities, or other clients. Proposer should indicate the number of years of experience the firm has in performing Security Service with businesses of comparable size to the City of Port Arthur. 2. State experience of employees that will work at this location. 3. State hours in advance needed if security service is needed outside of the regular hours stated. 4. State any additional relevant information for evaluation. REFERENCES: Include three (3) business references for which similar services have been provided. Include the following: 1. The period for which you have provided this service; 2. A brief description of the scope of work; and 3. Contact name, title, address, and telephone number. The Proposer hereby authorizes and requests any person,firm,corporation and/or government entity to furnish any information requested by the City in verification of the references provided and for determining the quality and timeliness of providing the services. PRICING: Labor rates, parts mark-up, and materials mark-up competitive with service and repairs typical for fire apparatus. See Appendix A Page 7 of 23 SELECTION PROCESS: All applications will be screened by an evaluation committee and those applicants selected for a short list may be invited to attend an interview, at the applicant's own expense. The City shall not incur any costs for applicant preparation and/or submittal of qualifications. The City will evaluate all responses based on the qualifications, past performance and project approach. The City reserves the right to negotiate the final fee prior to recommending any business for a contract. The City's process is as follows: 1. The evaluation committee shall screen and rate all of the responses that are submitted. Evaluation ratings will be on a 100 point scale and shall be based on the following criteria: a. Experience 60 pts b. References 15 pts c. Pricing 25 pts 2. City staff shall recommend the most qualified business to the City Council and request authority to enter into a contract. 3. When services and fees are agreed upon,the selected business shall be offered a contract subject to City Council approval. 4. Should negotiations be unsuccessful,the City shall enter into negotiations with the next, highest ranked business. The process shall continue until an agreement is reached with a qualified business. 5. This RFP does not commit the City to pay for any direct and/or indirect costs incurred in the preparation and presentation of a response. All finalist(s)shall pay their own costs incurred in preparing for,traveling to and attending interviews. Page 8 of 23 Mr • GENERAL INFORMATION: NOTE: It is extremely important that the Vendor,Bidder,and/or Contractor furnish the City of Port Arthur the required information specified in Bid or Proposal Specifications listed in this Bid Package. All bids meeting the intent of this request for bid will be considered for award. BIDDERS TAKING EXCEPTION TO THE SPECIFICATIONS, OR OFFERING SUBSTITUTIONS, SHALL STATE THESE EXCEPTIONS BY ATTACHMENT AS PART OF THE BID. The absence of such a list shall indicate that the bidder has not taken exceptions and the City shall hold the bidder responsible to perform in strict accordance with the specifications of the invitation. The City reserves the right to accept any and all or none of the exception(s)/substitutions(s) deemed to be in the best interest of the City of Port Arthur. ALTERING BIDS: Bids cannot be altered or amended after submission deadline. Any interlineations,alteration, or erasure made before opening time must be initialed by the signer of the bid, guaranteeing authenticity. BID AWARD: The City of Port Arthur will review all bids for responsiveness and compliance with these specifications. The award shall be made to the responsive, responsible bidder who submits the best value bid. The City reserves the right to: 1. Reject any and all bids and to make no award if it deems such action to be in its best interest. 2. Award bids on the lump sum or unit price basis, whichever is in the best interest of the City. 3. Reject any or all bids and to waive informalities or defects in bids or to accept such bids as it shall deem to be in the best interests of the City. 4. Award bids to bidders whose principal place of business is in the City of Port Arthur and whose bid is within 5% of the lowest bid price, as provided by Section 271.905 of the Texas Government Code. Excluding Federal Funds TERMINOLOGY: "Bid" vs. "Proposal"--For the purpose of this ITB, the terms "Bid" and Proposal" shall be equivalent. Bidders are cautioned to read the information contained in this ITB carefully and to submit a complete response to all requirements and questions as directed. CONFLICT OF INTEREST: Provide a completed copy of the Conflict of Interest Questionnaire (Form CIQ). The Texas legislature recently enacted House Bill 914 which added Chapter 176 to the Texas Local Government Code. Chapter 176 mandates the public disclosure of certain information concerning persons doing business or seeking to do business with the City of Port Arthur, including affiliations and business and financial relationships such persons may have with City of Port Arthur officers. The form can be can be located at the Texas Ethics Commission website: https://www.ethics.state.tx.us/filinginfo/conflict forms.htm By doing business or seeking to do business with the City of Port Arthur including submitting a response to this RFP, you acknowledge that you have been notified of the requirements of Chapter Page 9 of 23 176 of the Texas Local Government Code and you are representing that you in compliance with them. Any information provided by the City of Port Arthur is for information purposes only.If you have concerns about whether Chapter 176 of the Texas Local Government Code applies to you or the manner in which you must comply,you should consult an attorney. ETHICS: Public employees must discharge their duties impartially so as to assure fair,competitive access to governmental procurement by responsible contractors. Moreover, they should conduct themselves in such a manner as to foster public confidence in the integrity of the City of Port Arthur's procurement organization. Any employee that makes purchases for the City is an agent of the City and is required to follow the City's Code of Ethics. MINIMUM STANDARDS FOR RESPONSIBLE PROSPECTIVE BIDDERS: A prospective bidder must affirmatively demonstrate bidder's responsibility. A prospective bidder must meet the following requirements: 1. Be able to comply with the required or proposed delivery schedule. 2. Have a satisfactory record of performance. 3. Have a satisfactory record of integrity and ethics. 4. Be otherwise qualified and eligible to receive an award. 5. Be engaged in a full time business and can assume liabilities for any performance or warranty service required. 6. The City Council shall not award a contract to a company that is in arrears in its obligations to the City. 7. No payments shall be made to any person of public monies under any contract by the City with such person until such person has paid all obligations and debts owed to the City, or has made satisfactory arrangements to pay the same. ADDENDA:Any interpretations,corrections or changes to the ITB and Specifications will be made by addenda. Sole issuing authority of addenda shall be vested in the City of Port Arthur Purchasing Manager. The City assumes no responsibility for the bidder's failure to obtain and/or properly submit any addendum. Failure to acknowledge and submit any addendum may be cause for the bid to be rejected. It is the vendor's responsibility to check for any addendums that might have been issued before bid closing date and time. PORT ARTHUR PRINCIPAL PLACE OF BUSINESS: Any bona fide business that claims the City of Port Arthur as its principal place of business must have an official business address (office location and office personnel)in Port Arthur,the principal storage place or facility for the equipment shall be in Port Arthur and/or the place of domicile for the principal business owner(s) shall be in Port Arthur or such other definition or interpretation as is provided by state law. Contractors outside the City of Port Arthur are allowed to bid. PRICES: The bidder should show in the proposal both the unit price and total amount, where required, of each item listed. In the event of error or discrepancy in the mathematics, the unit price shall prevail. Page 10 of 23 PURCHASE ORDER: A purchase order(s) shall be generated by the City of Port Arthur to the successful bidder. The purchase order number must appear on all itemized invoices. INVOICES: All invoices shall be mailed directly to the City of Port Arthur, Attn.: Public Works, P.O. Box 1089,Port Arthur, Texas 77641. PAYMENT: Payment will be made upon receipt of the original invoice and the acceptance of the goods or services by the City of Port Arthur, in accordance with the State of Texas Prompt Payment Act, Article 601f V.T.C.S. The City's standard payment terms are net 30, i.e. payment is due 30 days from the date of the invoice. SALES TAX: The City of Port Arthur is exempt by law from payment of Texas Sales Tax and Federal Excise Tax; therefore the proposal shall not include Sales Tax. VENUE: This agreement will be governed and construed according to the laws of the State of Texas. This agreement is performable in Port Arthur, Texas, Jefferson County. COMPLIANCE WITH LAWS: The Contractor shall comply with all applicable laws,ordinances, rules, orders, regulations and codes of the federal, state and local governments relating to performance of work herein. INTEREST OF MEMBERS OF CITY: No member of the governing body of the City, and no other officer, employee or agent of the City who exercises any functions or responsibilities in connection with the planning and carrying out of the program, shall have any personal financial interest, direct or indirect,in this Contract; and,the Contractor shall take appropriate steps to assure compliance. DELINQUENT PAYMENTS DUE CITY: The City of Port Arthur Code of Ordinances prohibits the City from granting any license, privilege or paying money to any-one owing delinquent taxes, paving assessments or any money to the City until such debts are paid or until satisfactory arrangements for payment has been made. Bidders must complete and sign the AFFIDAVIT included as part of this ITB. QUANTITIES: Quantities shown are estimated, based on projected use. It is specifically understood and agreed that these quantities are approximate and any additional quantities will be paid for at the quoted price. It is further understood that the contractor shall not have any claim against the City of Port Arthur for quantities less than the estimated amount. SHIPPING INFORMATION: All bids are to be F.O.B., City of Port Arthur, Port Arthur, TX 77640 INCORPORATION OF PROVISIONS REQUIRED BY LAW: Each provision and clause required by law to be inserted into the Contract shall be deemed to be enacted herein and the Contract shall be read and enforced as though each were included herein. If, through mistake or otherwise, any such provision is not inserted or is not correctly inserted the Contract shall be amended to make such insertion on application by either party. CONTRACTOR'S OBLIGATIONS: The Contractor shall and will, in good workmanlike manner, perform all work and furnish all supplies and materials, machinery, equipment, facilities and means, except as herein otherwise expressly specified, necessary or proper to perform and Page 11 of 23 complete all the work required by this Contract, in accordance with the provisions of this Contract and said specifications. The apparent silence of these specifications as to any detail or to the apparent omission from it of a detailed description concerning any point shall be regarded as meaning that only the best commercial practices are to prevail. While the purpose of the specifications is to indicate minimum requirements in the way of capability, performance, construction, and other details, its use is not intended to deprive the City of Port Arthur the option of selecting goods which may be considered more suitable for the purpose involved. In the event of conflicts between the written bid proposal and information obtained verbally, the vendor is specifically advised that the written bid proposal will prevail in the determination of the successful bidder. Under the Title VI of the Civil Rights Act of 1964, no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. TERMINATION FOR CAUSE: If,through any cause,the Contractor shall fail to fulfill in a timely and proper manner his obligations under this contract, or if the Contractor shall violate any of the covenants, agreements or stipulations of this contract, the City shall thereupon have the right to terminate this contract by giving written notice to the Contractor of such termination and specifying the effective date thereof, at least fifteen (15) days before the effective date of such termination. Notwithstanding the above, the Contractor shall not be relieved of liability to the City for damages sustained by the City by virtue of any breach of the contract by the Contractor, and the City may withhold any payments to the Contractor for the purpose of set-off until such time as the exact amount of damages due the City from the Contractor is determined. TERMINATION FOR CONVENIENCE:The City may terminate this contract at any time giving at least thirty(30)days notice in writing to the Contractor. If the Contract is terminated by the City as provided herein, the Contractor will be paid for the service that it has performed up to the termination date. If this contract is terminated due to fault of the Contractor,the previous paragraph hereof relative to termination shall apply. RELEASES AND RECEIPTS: The City of Port Arthur before making payments may require the Contractor to furnish releases or receipts for any or all persons performing work and supplying material or service to the Contractor, or any sub-contractors for work under this contract, if this is deemed necessary to protect its interests. CARE OF WORK: The Contractor shall be responsible for all damages to person or property that occurs as a result of his fault or negligence in connection with the work performed until completion and final acceptance by the City. SUB-CONTRACTS: The Contractor shall not execute an agreement with any sub-contractor or permit any sub-contractor to perform any work included in this Contract until he has received from the City of Port Arthur written approval of such agreement. Page 12 of 23 INSURANCE:All insurance must be written by an insurer licensed to conduct business in the State of Texas,unless otherwise permitted by Owner. The Contractor shall, at his own expense,purchase, maintain and keep in force insurance that will protect against injury and/or damages which may arise out of or result from operations under this contract,whether the operations be by himself or by any subcontractor or by anyone directly or indirectly employed by any of them, or by anyone for whose acts any of them may be liable, of the following types and limits 1. Standard Worker's Compensation Insurance: 2. Commercial General Liability occurrence type insurance City of Port Arthur, its officers, agents, and employees must be named as an additional insured): a. Bodily injury $500,000 single limit per occurrence or$500,000 each person/$500,000 per occurrence for contracts of$100,000 or less; or Bodily injury $1,000,000 single limit per occurrence or$500,000 each person/$1,000,000 per occurrence for contracts in excess of$100,000; and, b. Property Damage $100,000 per occurrence regardless of contract amount; and, c. Minimum aggregate policy year limit of$1,000,000 for contracts of $100,000 or less; or, Minimum aggregate policy year limit of$2,000,000 for contracts in excess of$100,000. 3. Commercial Automobile Liability Insurance (Including owned, non-owned and hired vehicles coverage's). a. Minimum combined single limit of$500,000 per occurrence, for bodily injury and property damage. b. If individual limits are provided, minimum limits are $300,000 per person, $500,000 per occurrence for bodily injury and$100,000 per occurrence for property damage. Contractor shall cause Contractor's insurance company or insurance agent to fill in all information required (including names of insurance agency, contractor and insurance companies, and policy numbers, effective dates and expiration dates)and to date and sign and do all other things necessary to complete and make into valid certificates of insurance and pertaining to the above listed items, and before commencing any of the work and within the time otherwise specified, Contractor shall file completed certificates of insurance with the Owner. None of the provisions in said certificate of insurance should be altered or modified in any respect except as herein expressly authorized. Said CERTIFICATE OF INSURANCE Form should contain a provision that coverage afforded under the policies will not be altered,modified or canceled unless at least fifteen (15) days prior written notice has been given to the City of Port Arthur. Contractor shall also file with the City of Port Arthur valid CERTIFICATE OF INSURANCE on like form from or for all Subcontractors and showing the Subcontractor (s) as the Insured. Said completed CERTIFICATE OF INSURANCE Form(s) shall in any event be filed with the City of Port Arthur not more than ten(10) days after execution of this Contract. Page 13 of 23 IMPF NOTICE TO PROCEED: Notice to Proceed shall be issued within ten(10)days of the execution of the Contract by OWNER. Should there be any reasons why Notice to Proceed cannot be issued within such period, the time may be extended by mutual agreement between OWNER and CONTRACTOR. CELL PHONE OR PAGER: The Contractor must have a working cell phone or pager available Monday through Friday from 8:00 a.m. to 5:00 p.m. so that the City will be able to contact the contractor. Page 14 of 23 APPENDICES Please include Appendix A— D when submitting proposal documents. Page 15 of 23 APPENDIX A CITY OF PORT ARTHUR, TEXAS BID SHEET BID FOR: Security Guard Services for City Hall& Annex BID DUE DATE: August 30, 2025 DESCRIPTION COST PER HOUR s 2 T 0O I. Security Guard Services at City Hall 2. Security Guard Services at Annex S 26, v v 3. Overtime Pay S 5)4 n4,1 . �-0.ur1 1�� �-COMPANY NAME STREET ADDRESS --ieggraW 4/kith- 2/60 GNA RE OF r,DER P.O. BOX 1& (Sab P00-44hurli T7($ 2 PRINT OR TYPE NAME CITY STATE ZIP d *Ce-, 60) ar—A0 TITLE AREA COD TELEPHONE NO roikine4ectwist pe) EMAIL g FAX NO. Page 16 of 23 APPENDIX B LETTER OF INTEREST RFP— Security Guard Service at City Hall & Annex Deadline: April 30, 2025 The undersigned fine submits the following information (this RFP submittal) in response to the Request for Proposals (as amended by any Addenda), issued by the City of Port Arthur, TX (City) for Security Guard Services at City Hall & Annex. Enclosed, and by this reference incorporated herein and made a part of this RFP, are the following: ❖ Bid Sheet ❖ Completed RFP Letter of Interest Form ❖ Completed Affidavit ❖ Completed Conflict of Interest Form ❖ Non Collusion Affidavit ❖ SB 252 ❖ House Bill 89 Firm understands that the City is not bound to select any firm for the final pre-qualified list and may reject any responses submitted. Firm also understands that all costs and expenses incurred by it in preparing this RFP and participating in this process will be borne solely by the firm, and that the required materials to be submitted will become the property of the City and will not be returned. Firm agrees that the City will not be responsible for any errors, omissions, inaccuracies, or incomplete statements in this RFP. Firm accepts all terms of the RFP submittal process by signing this letter of interest and making the RFP submittal. This RFP shall be governed by and construed in all respects according to the laws of the State of Texas. C5i f'1D11 6/1 /202>-6 - Firm Na a Date ,� S her Auth ized Sig Title 0.Algi . / 0 • 1 2Z' Name (please print) Telephone --10r0RA l ^ naL_____ Email Page 17 of 23 APPENDIX C AFFIDAVIT All pages in Offeror's Responses containing statements, letters, etc., shall be signed by a duly authorized officer of the company whose signature is binding. The dersigned offers and agrees to one of the following: l I hereby certify that I do not have outstanding debts with the City of Port Arthur. I further agree to pay succeeding debts as they become due. I hereby certify that I do have outstanding debts with the City of Port Arthur and agree to pay said debts prior to execution of this agreement. I further agree to pay succeeding debts as they become due. I hereby certify that I do have outstanding debts with the City of Port Arthur and agree to enter into an agreement for the payment of said debts. I further agree to pay succeeding debts as they become due. J� ly 5°A,t r 1 V (/2Z4 Firm N Date �_ 2h4- yw ' Op5 L9ce A thor zed SiOnatur;' Title 11bA : rO w i (L/OZ7J --Zzgq Name (please print) Telephone 221(b Jvynii. Nrn Email STATE: Tiks COUNTY: SUBSCRIBED AND SWORN to before me by the above named 11111, 141 ,1 on this the l day of m%.,,.a. , 20 I o ry Publi RETURN THIS AFFIDAVIT AS PART OF THE BID PROPOSAL m t""`'il / KELSEY MINNARD :.r: V:Notary Public,State of Texas Page 18 of 23 i;=.9,,.....-4_ Comm. Expires 03-19-2028 ! '',7,°; '''" Notary ID 132411068 s APPENDIX D CONFLICT OF INTEREST QUESTIONNAIRE FORM CIQ For vendor doing business with local governmental entity This questionnaire reflects changes made to the law by H.B.23,84th Leg., Regular Session. OFFICE USE ONLY This questionnaire is being filed in accordance with Chapter 176,Local Government Code,by a vendor who Date rR. ev:d has a business relationship as defined by Section 178.001(1-a)with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local governmental entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1t,Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006,Local Government Code.An offense under this section is a misdemeanor. Name of vendor who has a business relationship with local governmental entity. riCheck this box if you are filing an update to a previously filed questionnaire. The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) J Name of local government officer about whom the information is being disclosed. Name of Officer J Describe each employment or other business relationship with the local government officer,or a family member of the officer,as described by Section 176.003(a)(2XA). Also escribe any family relationship with the local government officer. Complete subparts A and B for each employment or bu 'ne relationship described.Attach additional pages to this Font CIQ as necessary. A. Is the local government officer or a family mem er of the officer receiving or likely to receive taxable income. other than investment income.from the vendor? Yes No B. Is the vendor receiving or likely to receive taxable income,other than investment income,from or at the direction of the local government officer or a family member of the officer AND the taxable income is not received from the local governmental entity? nYes nNo Describe each employment or business relationship that the vendor named in Section 1 maintains with a corporation or other business entity with respect to which the local government officer serves as an officer or director,or holds an ownership interest of one percent or more. J flCheck this box; •- '- • Ivan the local government officer or a family member of the officer one or more gifts as described in - ci 176.003,'aii ,•• excluding gifts described in Section 1 7 r3.003ia-f i, L / I ✓ 2 2. Signe, a of vendor••ng business with the .•vem . entity Date Form provided by exas Ethics Commission www.athics.state.tx.us Revised 1t 302015 Page 19 of 23 CONFLICT OF INTEREST QUESTIONNAIRE For vendor doing business with local governmental entity Acomplete copy of Chapter 176 of the Local Government Code may be found at http://www.statutes.legis.state.tx.us/ Docs/LG/htm/LG.176.htm.For easy reference,below are some of the sections cited on this form. Local Government Code§176.001(1-a):"Business relationship"means a connection between two or more parties based on commercial activity of one of the parties. The term does not include a connection based on: (A) a transaction that is subject to rate or fee regulation by a federal,state,or local governmental entity or an agency of a federal,state,or local governmental entity; (B) a transaction conducted at a price and subject to terms available to the public;or (C) a purchase or lease of goods or services from a person that is chartered by a state or federal agency and that is subject to regular examination by,and reporting to,that agency. Local Government Code§176.003(a)(2)(A)and(B): (a)A local government officer shall file a conflicts disclosure statement with respect to a vendor if: (2) the vendor: (A) has an employment or other business relationship with the local government officer or a family member of the officer that results in the officer or family member receiving taxable income, other than investment income, that exceeds$2,500 during the 12-month period preceding the date that the officer becomes aware that (i) a contract between the local governmental entity and vendor has been executed; or (ii) the local governmental entity is considering entering into a contract with the vendor; (B) has given to the local government officer or a family member of the officer one or more gifts that have an aggregate value of more than$100 in the 12-month period preceding the date the officer becomes aware that: (i) a contract between the local governmental entity and vendor has been executed;or (ii) the local governmental entity is considering entering into a contract with the vendor. Local Government Code§176.006(a)and(a-1) (a)A vendor shall file a completed conflict of interest questionnaire if the vendor has a business relationship with a local governmental entity and: (1) has an employment or other business relationship with a local government officer of that local governmental entity,or a family member of the officer,described by Section 176.003(a)(2)(A); (2) has given a local government officer of that local governmental entity,or a family member of the officer,one or more gifts with the aggregate value specified by Section 176.003(a)(2)(B),excluding any gift described by Section 176.003(a-1);or (3) has a family relationship with a local government officer of that local governmental entity. (a-1) The completed conflict of interest questionnaire must be filed with the appropriate records administrator not later than the seventh business day after the later of: (1) the date that the vendor: (A) begins discussions or negotiations to enter into a contract with the local governmental entity;or (B) submits to the local governmental entity an application,response to a request for proposals or bids, correspondence, or another writing related to a potential contract with the local governmental entity;or (2) the date the vendor becomes aware: (A) of an employment or other business relationship with a local government officer,or a family member of the officer,described by Subsection(a); (B) that the vendor has given one or more gifts described by Subsection(a);or (C) of a family relationship with a local government officer. Form provided by Texas Ethics Commission www.ethics.state.tx.us Revised 11'30/2015 Page 20 of 23 APPENDIX E NON CO LLUSION AFFIDAVIT CITY OF PORT ARTHUR § STATE OF TEXAS § By the signature below, the signatory for the bidder certifies that neither he nor the firm, corporation, partnership or institution represented by the signatory or anyone acting for the firm bidding this project has violated the antitrust laws of this State, codified at Section 15.01, et seq., Texas Business and Commerce Code, or the Federal antitrust laws, nor communicated directly or indirectly the bid made to any competitor or any other person engaged in the same line of business, nor has the signatory or anyone acting for the firm, corporation or institution submitting a bid committed any other act of collusion related to the development and sus -r"=• : ' •'s ; oposal. Signature: r - Printed Name: A Pi/WT(1 Title: / L * E S u1' e Company: (.0 a ,t,/ Date: i02,- SUBSCRIBED and sworn to before me the undersigned authority by 103,4 the of, it., on behalf of said bidder. Not ry ub n and or t State of T x s ``" '� KELSEY MINNARD �� �/ '\ s�v P�°% (�(,,CT :i,: �=Notary Public,State of Texas My commission expires: ci Comm. Expires 03-19-2028 �. , v ;. Notary ID 132411068 Page 21 of 23 APPENDIX F SB 252 CHAPTER 2252 CERTIFICATION 1 1i2& bb W II , the undersigned an representative of �/ 'V' "�/y (Company r Business Name) being an adult over the age of eighteen (18) years of age, pursuant to Texas Government Code, Chapter 2252,Section 2252.152 and Section 2252.153, certify that the company named above is not listed on the website of the Comptroller of the State of Texas concerning the listing of companies that are identified under Section 806.051, Section 807.051 or Section 2253.153. I further certify that should the above-named company enter into a contract that is on said listing of companies on the website of the Comptroller of the State of Texas which do business with Iran,Sudan or any Foreign Terrorist Organization,I will immediately notify the City of Port Arthur Purchasing Department. IAA Name o any Representative (Print) Signs re of Co pany Re. -sentative s/I /2tZ5 _ Date Page 22 of 23 APPENDIX G House Bill 89 Verification I, Ifi (Person name), the undersigned represents e L nit, (her. ea r referred to as "Representative") of , _(company or business name, hereafter referred to as"Business Entity"), being an adult over the age of eighteen (18)years of age, after being duly sworn by the undersigned notary, do hereby depose and affirm the following: 1. That Representative is authorized to execute this verification on behalf of Business Entity; 2. That Business Entity does not boycott Israel and will not boycott Israel during the term of any contract that will be entered into between Business Entity and the City of Port Arthur; and 3. That Representative understands that the term "boycott Israel" is defined by Texas Government Code Section 2270.001 to mean refusing to deal with, terminating business activities with, or otherwise taking any action that is intended to penalize, inflict economic harm on, or limit commercial relations specifically with Israel, or with a person or entity doing business in Israel or in an Israeli-controlled territory, but does not include an action made for ordinary business purpose ; , //At( /:dih _ c ATURE OF - 31' SENTATIVE s„- SUBSCRIBED AND SWORN TO BEFORE ME, the undersigned authority, on this day of , 20oLD. CA)1&'v1(:)({s0 cNotary Public ,�`` ;>','o,, KELSEY MINNARD ;_°.' c",-Notary Public,State of Texas Page 23 of 23 =v: r' Comm.Expires 03-19-2028 =.,'4•-•• , ',r,2",0 Notary ID 132411068 r,,; 0 -CITY OF PORT ARTHUR, TEXAS ADDENDUM NO. ONE (1) (7tr mitt[ �p S'4F5 April 29, 2025 BID FOR: GUARD SERVICES FOR CITY HALL &ANNEX BID: P25-043 The following clarifications, amendments, deletions, additions,revision and/or modifications are made a part of the contract documents and change the original documents only in the manner and to the extent hereinafter stated and shall be incorporated in the contract documents. Provisions of this addendum shall take precedence over requirements of the original contract documents and all BIDDERS ARE REQUESTED TO ACKNOWLEDGE SAID PROVISIONS IN THE SUBMISSION OF THEIR BID. Addendum as follows 1. DEADLINE: Sealed Bid submittals must be received and time stamped by 3:00 p.m.,Central Standard Time, Wednesday, May 14, 2025. (The clock located in the City Secretary's office will be the official time.)All bids received will be read aloud at 3:15 p.m.on Wednesday,May 14,2025 in the City Council Chambers,City Hall, 5th Floor,Port Arthur, TX. You are invited to attend. If you have any questions,please contact the Purchasing Division at 409-983-8160. NOTE: ALL PAGES OF ADDENDA MUST BE SIGNED AND SUBMITTED WITH YOUR BID DOCUMENTS. .0. 612/. /%:atxd. Cli'* Williams Purchasin,, anager Alealla00 / /2426--- ignatur of Proposer Date Co621:3 y Vendor Name