HomeMy WebLinkAboutPR 15940: PROVISION OF HIGH SPEED BROADBAND BUSINESS CLASS INTERNET ACCESS TO CITY SITESP. R. No. 15940
06/25/10
RESOLUTION NO.
A RESOLUTION AUTHORIZING THE CITY MANAGER TO
EXECUTE A CONTRACT BETWEEN THE CITY OF PORT
ARTHUR AND TIME WARNER CABLE FOR THE PROVISION
OF HIGH SPEED BROADBAND BUSINESS CLASS INTERNET
ACCESS TO CITY SITES LOCATED AT 111 H.O. MILLS, 320
DALLAS AVE, 113 H. O. MILLS, 320 AUSTIN AVE, 449 AUSTIN
AVE, 3401 CULTURAL CTR ANI) 300 WACO AVE. Account 001-
1034-515-61.03
WHEREAS, the City seeks to ensure that data is securely transmitted
between the various City sites and reduce the duplication of services and resources
required to conduct business, through the use of a virtual private network; and,
WHEREAS, the City seeks to provide the internet access speed required to
meet the business and security needs of they City at the following locations: 1.11 H.O.
Mills, 320 Dallas Avenue, 113 H.O. Mills, 320 Austin Avenue, 449 Austin Avenue,
3401 Cultural Center, and 300 Waco Avenue; and,
WHEREAS, Time Warner Cable is t:he sale provider of high speed broadband
business class internet access and cable television; and,
WHEREAS, Time Warner Cable ca.n provide service at a monthly rate of
$184.90 per :month per site.
WHEREAS, this type of procuremenit which is available from one source is
authorized pursuant to §252.022(a)(7) of they Texas Local Government Code.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT
ARTHUR:
THAT the facts and opinions in the preamble are true and correct.
THAT the contract between the City of Port Arthur and Time Warner Cable
is herein approved and the City Manager is authorized to execute a Service
Agreements with Time Warner Cable Business Class as delineated in Exhibit "A".
THAT the City can terminate this contract at its convenience, which includes
but is not limited to, funding not being available in any budget cycle, with ten days
written notice.
THAT a copy of the caption. of this I~,esolution be spread upon the Minutes of
the Ci tv Council.
READ, ADOPTED AND APPROVEI) this the day of _, A.D.
2010 at a
vote: Ayes: Mayor:
Councilmembers:
meeting of the City of Port Arthur, Texas by the following
Noes:
Attest:
Mayor
City Secretary
APPROVED AS TO FORM:
/~/ J ,
~~
City Attorney
APPROVED FOR ADMINISTRATION:
Stephen B. Fitzgibbons
City Manager
Shawna Tubbs ~~
Purchasing Manager
Fay g
Information Technology Manager
APPROVED AS TO AVAILABILITY OF FUNDS:
~~ a~
Deborah Echols
Director of :Finance
EXHIBIT "A"
7tME WARNER CABLE
Business Cass
r,
Service Agreement
This Time Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Orders (each, a "Service Order"), constitute the Master Agreement by and between customer
identifiE~d below ("Customer") and Time Warner Cable ("TWC" or "Operator") and is effective as of the date last
signed below.
Time 1~Narner Cable Inc.
Street: 602 N H~Ny 69
Clty: Nederland
State: i x
Zip Code: 77627
Contact: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
Port Arthur Fire Department """""1885
Billing Address: Suite: City: State: Zip Code:
300 Waco Ave Port Arthur TX 77640
Billing Contact Name: Phone: E-mail:
Fay Yc:~ung (409) 983-8164 fyoung@portarthur.net
Authorized Contact Name: Phone: E-mail:
Fay Young (409) 983-8164 oun
fy g@portarthur.net
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF 1~NHICH WILL BE PROVIDED TO CUSTOMER UPON
REQUEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND 13Y THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PARTIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEIPJG TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions
outlined in this document.
Electronic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: By:
Name (printed): Name (printed):
Title: Title:
Date: Date:
~r TIME WARNER GABLE
Business Class
Account Executive: Jackson Adams
Phone: (409) 720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams(~twcable.com
Business Class Customer Service Order
Customer Information
Port Arthur Fire
Business Name Department Customer Type:
Federal Tax ID Tax Exempt Status Tax Exempt Certificate #
"*****1885 State
Billing Address Account Number
300 Waco Ave Port Arthur T:X 77640
Billing Contact
Billing Contact Phone Billling Contact Email Address
Fa Young ___ (409) 983-8164 fyoun ortarthur.net
Authorized Contact
Authorized Contact Phone Authorized Contact Email Address
Fa Young ___ (409) 983-8164 fyoun ortarthur.net
Technical Contact
Technical Contact Phone Technical Contact Email Address
Internet and Video Urder Information For 300 Waco Ave Port Arthur TX 77640
Service Type
IPs (Interne;t Addresses)
High Speec:i Internet (HSD)
Customer Requested
Due Date
06/16/10
06/16/10
Monthly Recurring Charge At 300 Waco Ave Port Arthur TX 77640
Description Quantity
Monthly
Sales Price Recurring Total Contract Term
Business C ass 10 X 1.5 1 $179.95 $179.95 36 Months
1 Static IP ,Address _ 1 $4.95 $4.95 36 Months
*Total _____ $ 184.90
*Prices do snot includE: taxes and fees.
Page 1 of 3
TIME WARNER CAi3LE
Business Class
~ L a~
One Time Charge At 300 Waco Ave Port Arthur TX 77640
Description Quantit Sales Price Total
Business Class Installation 1 $0.00 $0.00
Total _ $ 0.00
"Prices do not include taxes and fees.
Page 2 of 3
~c TIME WARtVER CAE3LE
Business Class
Special Terrns
The services, products, prices and terms identified on this Services Order constitute Time Warner Cable's offer to provide such
services on such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless at least thirty (30) days prior to the expiration of the then-
current term, either party notifies the other party of such party's intent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable television and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing anti accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable
Printed Name. and Title
Date Signed
Authorized Signature for Customer
Printed Name and Title
Date Signed
Page 3 of 3
~c TIME WARNER CABLE
Business Class
Service Agreement
This Time Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Orders (each, a "Service Order"), constitute the Master Agreement by and between customer
identified below ("Customer") and Time Warner Cable ("TWC" or "Operator") and is effective as of the date last
signed below,
Time \Narner Cable Inc.
Street: 602 N Hwy 69
City: Nederland
State: i x
Zip Code: 77627
Contact: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
CITY OF PORT.ARTHUR """"1885
Billing Address: Suite: City: State: Zip Code:
PO BOX 1089 PORT ARTHUR TX 77641
Billing Contact Name: Phone: E-mail:
Fay Young (409) 983-8164 fyoung@portarthur.net
Authorized Contact Name: Phone: E-mail:
Fay Young (409) 983-8164 fyoung@portarthur.net
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF'WHICH WILL BE PROVIDED TO CUSTOMER UPON
REQUEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PAIRTIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVIICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEING TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions
outlined in this document.
Electronic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: By:
Name (printed):: NamE; (printed):
Title: Title:
Date: Date:
+~ TIME WARNER CABLE
Business Class
Account Executive: Jackson Adams
Phone: (409) 720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams@twcabie.com
Business Class Customer Service Order
Customer Information
CITY OF PORT
Business Name ARTHUR Customer Type: Existing Customer
Federal Tax ID Tax Exempt Status Tax Exempt Certificate #
*"""""1885 State
Billing Address Account Number
PO BOX 1()89 PORT ARTHUR TX 77641 8262290120001089
Billing Contact
Billing Contact Phone Billing Contact Email Address
Fa Youn __ (409) 983-8164 fyoun ortarthur.net
Authorized Contact
Authorized Contact Phone Authorized Contact Email Address
Fa Young ___ (409) 983-8164 fyoun ortarthur.net
Technical Contact
Technical Contact Phone Technical Contact Email Address
Internet and Video Order Information For 3401 CULTURAL DR ROAD RUNNER PORT ARTHUR TX 77640
Customer Requested
Service Type Due Date
IPs (Internet Addresses) 06/15/10
High Speed Internet (HSD) 06/15/10
Monthly Recurring Charge At 3401 CULTURAL DR ROAD RUNNER
Description Quantity PORT ARTHUR TX 77640
Monthly
Sales Price Recurrin Total Contract Term
1 Static IP Address 1 $4.95 $4.95 36 Months
Business Class 10 X 1.5 _ 1 $179.95 $179.95 36 Months
*Total $ 184.90
Prices do not include taxes and fees.
Page 1 of 3
~c TIIvtE WARNER CABLE
Business Class
One Time Charge At 3401 CULTURAL DR ROAD RUNNER PORT AI~THUR TX 77640
Description Quantit Sales Price Total
Business Class InstalMation 1 $0.00 $0.00
Total $ 0.00
*Prices do not include taxes and fees.
Page 2 of 3
~c TIME WARNER CAE3LE
Business Class
- - .u~ua.~~~
Special Terms
The services, products, prices and terms identified on this Service Order constitute Time Warner Cable's offer to provide such
services on such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right tee rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless air least thirty (30) days prior to the expiration of the then-
currentterm, either party notifies the other party of such party's ini:ent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable television and Work-at-home services are subject to annual price
change,.
Electronic Signature Disclosure
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable Authorized Signature for Customer
Printed Name-and Title Printed Name and Title
Date Signed
Date Signed
Page 3 of 3
'TINtE WARNER CABLE
business ~~ss
Service Agreement
This Time Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Orders (each, a "Service Order"), constitute: the Master Agreement by and between customer
identified below ("Customer") and Time Warner Cable ("TWC" or "Operator") and is effective as of the date last
signed below.
Time Warner Cable Inc.
Street: 602 N Hwy 69
City: Nederland
State: i x
Zip Code: 77627
Contact: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
CITY OF PORT ,ARTHUR '"'"'"""85-0
Billing Address: Suite: City: State: Zip Code:
PO BC)X 1089 POR-t ARTHUR TX 77641
Billing Contact Name: Phone: E-mail:
Fay Young (409) 983-8164 fyoung@portarthur.net
Authorized Contact Name: Phone: E-mail:
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAIL.ABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF 1NHICH WILL BE PROVIDED TO CUSTOMER UPON
REQUEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER A(:CEPTS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PARTIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEING TO ARBITRATION, CUSTOMER IS GIVIING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By signing and accepting below you are acknowledging that yc~u have read and agree to the terms and conditions
outlined in this document.
Electronic Signature Disclosure
Authorized Si nature for Time Warner Cable Inc. Authorized Si nature for Customer
By: By:
Name (printed): Name (printed):
Title: Title:
Date: Date:
Fay Yc:,ung I (409) 983-8164 I fyoung@portarthur.net
~c TIME WARNER CABLE
Business Class
Account Executive: Jackson Adams
Phone: (409) 720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams@twcable.com
Business Class Customer Service Order
Customer Information
CITY OF PORT
Business Name ARTHUR Customer Type: Existing Customer
Federal Ta:x ID Tax Exempt Status Tax Exempt Certificate #
********85-0 State
Billing Address Account Number
PO BOX 1C189 PORT ARTHUR TX 77641 8262290080032066
Billing Contact
Billing Contact Phone Billling Contact Email Address
Fa Young.. __ (409) 983-8164 fyoun ortarthur.net
Authorized Contact
Authorized Contact Phone Authorized Contact Email Address
Fa Youn ____ (409) 983-8164 fyoun ortarthur.net
Technical Contact
Technical Contact Phone Technical Contact Email Address
Internet and Video Order Information For 111 H O MILLS BLVD POF2T ARTHUR TX 77640
Customer Requested
Service Type Due Date
IPs (Internet Addresses) 06/15/10
High Speed Internet (HSD) 06/15/10
Monthly Recurring Charge At 111 H O MILLS BLVD PORT ARTHUR TX 77640
n Quanti~_ Sales Price
Descriptio
Monthly
Recurrin Total Contract Term
_
__
1 Static IP Address 1 $4.95 $4.95 36 Months
1.5
Bus iness Class 10X 11 $179.95 $179.95 36 Months
_
~'~ *Total $ 184.90
*Prices da not include taxes and fees. I
Page 1 of ~i'
TIME WARNER CABLE
Business Class
~, ~. ~..
Special Terms
The services, products, prices and terms identified on this Service Order constitute Time Warner Cable's offer to provide such
services on such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless at least thirty (30) days prior to the expiration of the then-
current term, either party notifies the other party of such party's ini;ent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable television and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable Authorized Signature for Customer
Name and Title
Printed Name and Title
Date Signed
Page 2 of 2
~c TIME WARNER CABLE
Business Class
Service Agreement
This Time Warner Cable Business Class Service Agreement Q"Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Urders (each, a "Service Order"), constitute: the Master Agreement by and between customer
identified below ("Customer") and Time Warner Cable ("TWC" or "Operator") and is effective as of the date last
signed below.
Time Warner Cable Inc.
Street: 602 N Hwy 69
Clty: Nederland
State: i x
Zip Code: 77627
COntaCt: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
CITY (:~F PORT ARTHUR '""""1885
Billing Address:, Suite: City: State: Zip Code:
444 4TH ST DEPT PORT ~4RTHUR TX 77640
Billing Contact Name: Phone: E-mail:
Fay Young (409) 983-8164 (young@portarthur.net
Authoirized Contact Name: Phone: E-mail:
Fay Yc:~ung (409) 983-8164 fyoung@portarthur.net
THIS :>ERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF WHICH WILL BE PROVIDED TO CUSTOMER UPON
REQUEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PARTIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEING TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions
outlined in this document.
Electranic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: By:
Name (printed) NamE: (printed):
Title: Title:
Date: Date:
~c TIME WARNER CAHLE
Business Class
,~~,
Account Executive: Jackson Adams
Phone: (409) 720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams(~twcable.com
Business Class Customer Service Order
Customer Information
CITY OF PORT
Business Name ARTHUR Customer Type: Existing Customer
Federal Tax ID Tax Exempt Status Taix Exempt Certificate #
******1885 State
Billing Address Account Number
444 4TH ST DEPT PORT ARTHUR TX 77640 8262290120097277
Billing Contact
Billing Contact Phone Billing Contact Email Address
Fa Young (409) 983-8164 fyoun ortarthur.net
Authorized Contact
Authorized Contact Phone Authorized Contact Email Address
Fa Youn ____ (409) 983-8164 fyoun ortarthur.net
Technical Contact
Technical Contact Phone Technical Contact Email Address
Monthly Recurring Charge At 320 DALLAS AVE
Description PORT ARTHUR TX 77640
Quantity Sales Price
Monthly
Recurrin Total
Contract Term
Crts Basic:; 1 $0.00 $0.00 Month to Month
Crts Ex and 1 $0.00 $0.00 Month to Month
Cts Munic: I~____ 1 $0.00 $0.00 Month to Month
Cts Other 1 $0.00 $0.00 Month to Month
*Total $ 0.00
*Prices do not include taxes and fees.
Page 1 of 2
~c TIME WARNER CABLE
Business Mass
Special Ternns
The services, products, prices and terms identified on this Service Order constitute Time Warner Cable's offer to provide such
services oin such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless ai: least thirty (30) days prior to the expiration of the then-
current term, either party notifies the other party of such party's ini:ent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable television and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing anti accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable
Name and Title
ned
Authorized Signature for Customer
Printed Name and Title
Da1:e Signed
Page 2 of 2
riME WARNER c,aB~.E
Business ~C~as
Service Agreement
This Tirne Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Orders (each, a "Service Order"), constitute the Master Agreement by and between customer
identified below ("Customer") and Time Warner Cable ("TWC" or "Operator") and is effective as of the date last
signed below.
Time UVarner Cable Inc.
Street: 602 N Hwy 69
City: Nederland
State: I x
Zip Code: 77627
Contact: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
CITY OF PORT ARTHUR "'"""`""`85-0
Billing Address: Suite: City: State: Zip Code:
444 4TH ST PORT ARTHUR TX 77640
Billing Contact Name: Phone: E-mail:
Fay Young 4099838100 fyoung@portarthur.net
Authorized Contact Name: Phone: E-mail:
Fay Yc7ung 4099838100 fyoung@portarthur.net
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF ~NHICH WILL BE PROVIDED TO CUSTOMER UPON
REC~UE.ST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PAI~TIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEING TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIIAL BY JURY.
By signing and accepting below you are acknowledging that yc-u have read and agree to the terms and conditions
outlined in this document.
Electranic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: By:
Name (printed): Names (printed):
Title: Title:
Date: Date:
~c TIME WX~RNER CABLE
Business Class
Account Executive: Jackson Adams
Phone: (409) 720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams@twcable.com
Business Class Customer Service Order
Customer Information
CITY OF PORT
Business Name ARTHUR Customer Type: Existing Customer
Federal Tax ID Tax Exempt Status Tax Exempt Certificate #
State
Billing Address Account Number
444 4TH S~~ PORT ARTHUR TX 77640 8262290080032074
Billing Contact
Billing Contact Phone Billling Contact Email Address
Fa Youn _ 4099838100 fyoun ortarthur.net
Authorized Contact
Authorized Contact _ Phone Auithorized Contact Email Address
Fa Young ___ 4099838100 fyoun ortarthur.net
Technical Contact
Technical Contact _ Phone Technical Contact Email Address
Internet and Video Urder Information For 113 H O MILLS BLVD PORT ARTHUR TX 77640
Customer Requested
Service Type Due Date
IPs {Internet Addresses) 06/15/10
High Speed Internet (HSD) 06/15/10
Monthly Recurring Charge At 113 H O MILLS BLVD PORT ARTHUR TX 77640
Description Quantity Sales Price
Monthly
Recurrin Total Contract Term
1 Static IP Address __ 1 $4.95 $4.95 36 Months
Business Class 10 X 1.5 1 $179.95 $179.95 36 Months
*Total ____ $ 184.90
Prices do not include taxes and fees.
Page 1 of 2
TIME WARNER CABLE
Business Class
Special Terrns
The services, products, prices and terms identified on this Services Order constitute Time Warner Cable's offer to provide such
services on such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless air least thirty (30) days prior to the expiration of the then-
current term, either party notifies the other party of such party's inirent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable televisiion and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable
Printed Name and Title
Date Signed
Authorized Signature for Customer
Printed Name and Title
Date Signed
Page 2 of 2
~c TIME WARNER CABLE
Business Class
Service Agreement
This Time Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Class Service Orders (each, a "Service Order") constitutE; the Master Agreement by and between customer
identified below ("Customer") and Time Warner Cable ("TW'C" or "Operator") and is effective as of the date last
signed below.
Time ~Narner Cable Inc.
Street: 602 N Hwy 69
City: Nederland
State: i x
Zip Code: 77627
COntaCt: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
CITY (JF PORT ARTHUR '"'"""85-0
Billing Address:. Suite: City: State: Zip Code:
444 4TH ST PORT ARTHUR TX 77640
Billing Contact Name: Phone:. E-mail:
Fay Young (409) 983-8164 fyoung@portarthur.net
Authorized Contact Name: Phone: E-mail:
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT' WWW.TWCBC.COM/LEGAL), A COPY OF ~JVHICH WILL BE PROVIDED TO CUSTOMER UPON
REQUEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PAI~TIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2) BY AGREEING TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By signing and accepting below you are acknowledging that you have read and agree to the terms and conditions
outlined in this document.
Electronic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: gy;
Name (printed): Names (printed):
Title: Title:
Date: Date:
Fay Young I (409) 983-8164 I fyoung@portarthur.net
~r TIME WARNER CABLE
Business Class
Account Executive: Jackson Adams
Phone: (409;1720-5564
Cell Phone: (409) 658-7693
Fax: (866) 246-5152
Email: jackson.adams@twcable.com
Business Class Customer Service Order
Customer Information
CITY OF PORT
Business Name ARTHUR Customer Type: Existing Customer
Federal Tax ID Tax Exempt Status Tax Exempt Certificate #
"'""" "*"85-0 State
Billing Address Account Number
444 4TH S_f PORT ARTHUR TX 77640 8262290120470151
Billing Contact
Billing Contact Phone Billling Contact Email Address
Fa Young _ (409) 983-8164 fyaun ortarthur.net
Authorized Contact
Authorized Contact Phone Auithorized Contact Email Address
Fa Young ___ (409) 983-8164 fyaun ortarthur.net
Technical Contact
Technical Contact Phone Technical Contact Email Address
Internet and Video Order Information For 320 AUSTIN AVE PORT AI~THUR TX 77640
Service Type
Customer Requested
Due Date
High Speeri Internet (HSD)
IPs (Internet Addresses)
06/15/10
06/15/10
Monthly Recurring Charge At 320 AUSTIN AVE PORT ARTHUR TX 77640
Description Quantity Sales Price
Monthly
Recurrin Total Contract Term
1 Static IP Address 1 $4.95 $4.95 36 Months
Business Class 10 X 1.5 1 $179.95 $179.95 36 Months
*Total $ 184.90
"Prices do not include taxes and fees.
Page 1 of 2
~r TIME WAF~MER CABLE
Business Class
Special Terrns
The services, products, prices and terms identified on this Services Order constitute Time Warner Cable's offer to provide such
services on such terms. Until Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless a1i least thirty (30) days prior to the expiration of the then-
currentterm, either party notifies the other party of such party's indent not to renew this Agreement. Agreement term and
corresponding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable televislion and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing anti accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Sugnature for Time Warner Cable Authorized Signature for Customer
Printed Names and Title
Date Signed
Prinnted Name and Title
Date Signed
Page 2 of 2
~~ T~~~ wA~ra~R cagLE
~us~ne~s Cass
~_ ,~
Service Agreement
This Time Warner Cable Business Class Service Agreement ("Service Agreement") in addition to the Time Warner
Cable Business Class Terms and Conditions ("Terms and Conditions") and any Time Warner Cable Business
Clas<.> Service Order;; (each, a "Service Order"), constitute the Master Agreement by and between customer
identified below ("Customer"} and Time Warner Cable ("TW~C" or "Operator") and is effective as of the date last
signed belaw.
Time Warner Cable linc.
StreEt: 602 N Hwy 69
City: Nederland
StatE:~: i x.
Zip Code: 77627
COntaCt: Jackson Adams
Telephone: (409) 720-5564
Facsimile: (866) 246-5152
Customer Name (Exact Legal Name): Federal ID No:
C:IT`r' OF PORT ARTHIJR """"1885
Billing Address: Suite: City: State: Zip Code:
444 4TH ST PORK ARTHUR TX 77640
BillirMg Contact Name: Phone: E-mail:
Fay Young
Authorized Contact Name:
Fay Young
(409)983-8164
Phone:
(409) 983-8164
fyoung@portarthur.net
E-mail:
fyoung@portarthur.net
THIS SERVICE AGREEMENT HEREBY INCORPORATES BY REFERENCE THE TERMS AND CONDITIONS
(AVAILABLE AT WWW.TWCBC.COM/LEGAL), A COPY OF WHICH WILL BE PROVIDED TO CUSTOMER UPON
REQIJEST. BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT: (1)
CUSTOMER ACCEPTS AND AGREES TO BE BOUND E3Y THE TERMS AND CONDITIONS, INCLUDING
SECTION 21 THEREOF, WHICH PROVIDES THAT THE PAF;TIES DESIRE TO RESOLVE DISPUTES RELATING
TO THE TIME WARNER CABLE BUSINESS CLASS SERVICES AGREEMENT THROUGH ARBITRATION; AND
(2} B'Y AGREEING TO ARBITRATION, CUSTOMER IS GIVING UP VARIOUS RIGHTS, INCLUDING THE RIGHT
TO TRIAL BY JURY.
By siclning and accepting below you are acknowledging that you have read and agree to the terms and conditions
outlined in this document.
Electronic Signature Disclosure
Authorized Signature for Time Warner Cable Inc. Authorized Si nature for Customer
By: gy.
Name (printed): Name (printed):
Title:
_ Title:
Date. Date:
~Yt~ T I Ivt . NA ~21V :_ R ;' ,; e~ i< ~:
6u~inE'ss Class
Account Executive: Jackson Adams
Phone:: (409) 720-5564
Cell Phonr~: {409) 658-7693
Fax: (866 246-5152
Email: jacl~son.adams@twcable.com
Business Class Customer Service Order
Customer Information
Business Name CITY OF PORT
ARTHUR
Customer Type: Existing Customer
Federal "tax ID Tax Exempt Status Ta:K Exempt Certificate #
~' ""~ 188 5 State
Billing Address Account Number
444 4TH ST PORT ARTHUR T X 77640 82Ei2290120084325
Billing Contact Billing Contact
Phone
Billing Contact Email Address
F;~our~~__ __ __ (409) 983-8164 fyoun ortarthur.net
Authorized Contact
Authorized Contact __ Phone Authorized Contact Email Address
F_~oun~ _ __ _ _ (409) 983-8164 fyoun ortarthur.net
Technical Contact
Technical Contact _ ___ Phone Te<hnical Contact Email Address
Internet and Video Order Information For 449 AUSTIN AVE PORT ARTHUR TX 77640
Service Type
Sped Internet (HSD)
Customer Requested
Due Date
Monthly Recurring Charge At 449 AUSTIN
PORT ARTHUR TX 77640
Monthly
Description __ _ _ _ Quantit r~__ Sales Price Recurrin Total Contract Term
1 Static IF~_ _ __ 1 $4.95 $4.95 36 Months
Business Class 10X:1 5 - 1 $179.95 $179.95 36 Months
- --- --
*Total
---- ---- ---- ----- --- __ _ $ 184.90
`Prices dc~ not include taxes and fees.
Page 1 of 2
'~~c`.'y° TUNE.: /VA~'rV±::f~ ~f~,3i_E
Qt~lSlt1@SS CIr`~SS
Special Terms
The services, products, prices and terms identified on this Service Order constitute Time Warner Cable's offer to provide such
services on such terms. IJntil Customer has accepted this offer by signing as appropriate below, Time Warner Cable reserves
the right to rescind this offer at any time, at its sole discretion.
The Agreement shall be renewable for successive terms unless ai. least thirty (30) days prior to the expiration of the then-
current 1:erm, either party notifies the other party of such party's intent not to renew this Agreement. Agreement term and
correspc:mding monthly billing will commence on actual service installation date. Agreement locks in rate for the Time Warner
Cable Business Class services for term of contract. Cable television and Work-at-home services are subject to annual price
change.
Electronic Signature Disclosure
By signing <~nd accepting below you are acknowledging that you have read and agree to the terms and conditions outlined in this document.
Authorized Signature for Time Warner Cable
Printed Narne and Title
Date Signe~ci
Authorized Signature for Customer
Printed Name
uate signed
Page 2 ~uf ~