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HomeMy WebLinkAboutPR 11685: HOUSING GUIDELINESTO: From: Date: Steve F/l~g/bbons, C/ty Manager Da/e Watson, D/rector of P/ann/ng and Grants Planagement 6g~J Plonday, February 2~, 2002 P.R. l_~ 585-Rev/s/ons to Hous/ng Program Cu/de//nes RECOM MEN DATION: I recommend City Council adopt Proposed Resolution 11685 authorizing revisions to the City of Port Arthur's Housing Assistance Program Guidelines. BACKGROUND: The City Council by authorization of Resolution Number 99-192 has obligated the City to provide owner-occupied rehabilitation assistance to qualified homeowners of the city. Community Development Block Grant and HOME funds have been allocated to provide Minor Home Repair, Emergency Repair, Substantial Home Rehabilitation and Reconstruction. Due to the rising costs of general construction material, windstorm inspections and additional insurance requirements, (Performance and Payment Bonds when applicable), and in an effort to more effectively utilize the Housing Programs City Council has implemented for Iow and moderate-income citizens of the community, it has been deemed necessary to revise the Housing Assistance Programs Guidelines. The following summarizes revisions in the Housing Assistance Program Guidelines to be utilized on a case by case basis, as recommended by Melodee Humbert, HUD Rehabilitation Specialist: RECONSTRUCTION ACTIVITIES [] Increase limit from $37,000 with a $2,000 floating cap; (fees for demolition/clearance not included), to $48,000, with a $2,000 floating cap, including fees for demolition/clearance. (Housing Assistance Program Guidelines Page 15). [] Liens will be placed on the property for a period of fifteen (15) years. BUDGETARY/FISCAL EFFECT: No effect STAFFING/EMPLOYEE EFFECT: No effect SUMMARY: I recommend the approval of Proposed Resolution #11685 Authorizing revisions to the City of Port Arthur's Housing Assistance Program Guidelines. These revisions will enable The Housing Assistance Staff to better utilize available funds and stabilize the City's deteriorating owner-occupied housing stock. P.R. 11685 February 25, 2002 ~- Housing/DW RESOLUTION NUMBER A RESOLUTION AUTHORIZING REVISIONS TO THE CITY'S HOUSING ASSITANCE'PROGRAMS GUIDELINES. WHEREAS, pursuant to the Housing and Urban Development Act of 1974 the Housing and Urban Development awards annual Community Development Block Grant and HOME funds to the City of Port Arthur for the primary benefit of iow and moderate income persons; and, WHEREAS, the City Council, by its adoption of Resolution Number 99-69, (authorizing submission of a 2000 Consolidated Plan) the City has obligated itself to provide owner occupied rehabilitation assistance to Iow and moderate income persons/families; and, WHEREAS, it is now deemed necessary to revise the previous Emergency Repair, Minor Home Repair, Full Rehabilitation and Reconstruction Program guidelines; and, WHEREAS, the revisions are attached hereto as Exhibit "A"; and, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PORT ARTHUR: THAT said revisions to the guidelines are necessary for the effective implementation of the housing program; and, THAT the City Manager is hereby authorized to implement the revisions that are attached hereto; and, THAT a copy of the caption of this Resolution be spread upon the minutes of the City Council. READ, ADOPTED AND APPROVED this day of A.D., 2002 at a Regular Meeting of the City Council of the City of Port Arthur, Texas by the following vote: AYES: MAYOR COUNCILMEMBERS NOES: MAYOR ATTEST: ACTING CiTY SECRETARY APPROVED FOR FORM: C~I-Y ATTORNEY APPROVED FOR ADMINISTRATION: C~TY MANAGER APPROVED FOR AVA[LABILiTY OF FUNDS: ~ DIRECTOR OF F[NANCE DALE WATSON, DEPARTMENT DIRECTOR CIT~ OF PORT ARTHUR HOU£~G ASS]:$TANCE .PROGRAMS OWNER OCCUPIED REHABILITATION & ,-~-~USING ~ECONSTRUCT,¥ON PROGPJ~MS "R-~ £ ~££ DI/V G CO/~/~U/VITIES ~ OC/< BY BZ OCK~ 02/25/2002 TABLE OF CONTENTR I. PURPOSE OF THE PROGRAM ............................................................... 3 II. DESIGNATED AUTHORITY.. 4 III. ELIGIBILITY REQUIREMENTS FOR FINANCIAL ASSISTANCE/ SELECTION PROCEDURES ................ .,.~.]] ........................................................ 6 V. FORMS OF ASSISTANCE AND MAXIMUM ASSISTANCE AMOUNTS ........... VI. EMERGENCY ASSISTANCE AND MINOR HOME REPAIR PROGRAM ......... 10 VII. FULL REHABILITATION-BELOW MARKET LOAN/NO INTEREST DERERRED LOAN PROGRAM ........................................................................... 12 VIII. HOUSING RECONSTRUCT]ON PROGRAM .................... ~ .......................... 14 IX, FEASIBILITY OF REHABILITATION ....................... f:.: ............................... 16 I lOUSING ASSISTANCE PI).OGI~.A.x, IS PAGE 1 XIII. CONTRACTING ......................... i ............................................................... 2O XIV. INSPECTION OF REHABILITATION WORK ............................................... 21 XV. FORMS ....................................................................................................... 22 XVI. CONFLICT OF INTEREST..: ...................................................................... 22 GENERAL PROPERTY IMPROVEMENTS ........................................................... 23 DELINQUENCY GUIDELINES ............................................................................ DEFAULT GUIDELINES ...................................................................................... 25 GRIEVANCE PROCEDURES .......................................... ;-...: ................................ 27 HOUSING ASSIS'I'ANCE I~i~.OGRAMS PAGE 2 CITY OF PORT ARTHUR HOUSING REHABILITATION ASSISTANCE PROGRAM FOR SINGLE FA. MILY'/OW. NER OCCUPIED STRUCTURES FUNDING SOURCES: CDBG AND HOME PURPOSE OF THE PROGRAM A. The City of Port Arthur, Texas acting by and through the Housing Assistance Division, will provide financial and technical assistance to Iow income homeowners residing in the City of Port Arthur. B. The purpose of the pro~i'~m is to assist iow-income property owners in maintaining their homes, eliminate housing code violations and upgrade neighborhoods. Through this program the City v~ill help to provide decent, safe and sanitary housing for residents and promote a viable housing stock for the future. Improvements made through this program will assist in bringing existing substandard units into compliance with City of Port Arthur Housing Code, U. S. Department of Housing and Urban Development Housing Quality Standards and/or locally adopted rehabilitation standards. The only exceptions not meeting all standards will be in the case of emergency assistance repairs funded with CDBG funds. When CDBG funds provides Emergency Assistance improvements to alleviate immediate threats to health and safety of the applicants, the entire structure needs not to be brought into compliance with ail city Building Codes. While threats to health and safety caused by conditions in structures will be alleviated by the emergency assistance whenever possible; the proqram's prima~ focus will be to make repairs and improvements to houses which, I lOUSING ASSISTANCE PROGRAMS PAGE 3 II. followinq rehabilitation, will contribute to the Ionq term, structurally sound housinq stock of the city of Port A[tbur; rather than to assist houses which will continue to be substandard followinq the infusion of proqram funds. C. The program will be operated in accordance with ali applicable rules and' regulations of the City of Port Arthur, the State of Texas and the U.S. Department of Housing and Urban Development (HUD). Administrative procedures used to implement the program will be added and modified to meet any change§ made to such rul~'and regulations of the above entities, which may occur over time. DESIGNATED AUTHORITY A. Administrative authority for implementation of the program will rest in the office of the Housing Assistance Programs Administrator. This office will serve as the approving office for ~ehabilitation program assistance, will attest to this approval on rehabilitation contracts, and will authorize any required change orders to the contract. Final approval for Emergency Assistance will also rest with this office. B. The office of the Housing Assistance Program Administrator will be responsible for ,final approval of applicant eligibility, designation as eligible for emergency assistance, confirmation of eligibility of .work elements proposed to be undertaken, and approval of the qualified contractor. C. The office df the Housing Programs Administrator will notify the homeowner and selected contractor of the approval of the bid and will establish I IOUSING ASSISTANCll PROGIL.~.MS PAGE 4 a date for the signing of all applicable documents. Prior to the signing of documents, a pre-reha.bilitatio~ me.eting will be held at the rehabilitation site. Tn attendance, shall be the city's Housing Tnspector, the homeowner and the selected contractor. At this time, each item of the work write-up will be reviewed. D. The Housing Assistance Program Administrator or designated staff shall be responsible for carrying out 'the following activities: 1. processing of applicants for assistance, 2. recommendi'n~ applicant for program assistance, 3. identifying property deficiencies, 4. preparing property evaluations, 5. work write-ups and cost estimates 6. assisting owners in soliciting of contractors, 6. preparing and awarding bid documents including, but not limited to developing plans and specifications, 7. implementing and maintaining construction specification manual, 8. conducting.~)re-bid conferences and bid openings, 9. preparing contract documents and any other required forms, 10. conducting meetings to explain contract documents and procedures to be followed, l~_. issuing Notice to Proceed following request by homeowner, 12. inspecting work for compliance with contract for certifications needed for progress and finat payments, ~.3. authorizing of payment to contractor following City inspection and homeowner approval, 14. initiating change orders as required, and 15. maintaining program records as required by HUD and public relations effo~s as needed to promote the pro,ram. 1 lOUSING ASSI.cFi'ANCE PROGRAMS PAGE 5 III. ELIGIBILITY REQUIREMENTS FOR FINANCIAL ASSISTANCE/SELECTION PROCEDURES A. The applicant must be an individual or family who owns and occupies a residential unit. The applicant will be considered the owner if he or she is the "owner Qn record" on the books at the County Courthouse. B. Funds are intended to serve Iow and moderate income residents who have no other means of financing needed repairs and improvements. To qualify for assistance, ~he income of the applicant cannot exceed 80% of the median income, adjusted for family size as published by HUD. Ali income by any person who resides in the structure will be counted towards total household income. [lOUSING ASSI5'FANCE PII. OGIL~.MS PAGt'~ 6 As of .~anuary !999, these income limits are as follows (limits will be adjusted as published by HUD): Household Size Very Low Income Low Income <50% Median Income <80% Median Income 1 15,100.00 24,200.00 2 17,300.00 27,650.00 3 19,450.00 31,100.00 4 21,600.00 34,550.00 5 23,350.00 37,300.00 6 25,050.00 40,100.00 7 26,800.00 42,850.00 8 28,500.00 45,600.00 Applicants will be selected by date of application from the applicant listing, Proof of, good credit. To meet this requirement, the Housing Assistance Division wili request -~ ....... ~-r~a~ ,-on~+, _ ~ 1 lOUSING AS$1S'I'.',NCF, PII, OGIL~M$ PAGE 7 IV. ALLOWABLE PROGRAM EXPENSES A. Funds will be used primarily to finance repairs or replacements of principal fixtures and components needed to bring the structure into substantial compliance with City codes, HUD standards and locally adopted rehabilitation standards, to eliminate conditions detrimental to health and safety of occupants, as well as to provide for the more efficient use of energy in structures where possible. General property improvements designed to improve the overall living environment may also be allov~l to a limited extent under the program. B. A Property Rehabilitation Standard's Manual for the City of Port Arthur based upon local housing code requirements, HUD Section 8 Housing Quality Standards, and locally adopted rehabilitation standards will be maintained. This manual will serve as a basis on'which City staff will make decisions as to · eligibility of specific items for funding under the program and will be used to ensure fairness and consistency in developing work write-ups and cost estimates for individual properties. Only items considered as eligible rehabilitation expenses by HUD will be included in the manual. This will be used in conjunction with the Contractor's Performance f4anual for the program, which serves as the source book of specifications for individual work elements in projects. This includes information as to the minimum acceptable grades of fixtures and materials to be used, installation procedures, etc. I IOC SING :\gSIS'I' \NCE ~ ?.OG L-~MS PAGE 8 FORMS OF ASSISTANCE AND MAXIMUM ASSISTANCE AMOUNTS A. The major form of assistance will be to provide eligible homeowners with either a no interest deferred payment forgivable loan and/or an amortized below market rate loan. These loans will be made to pay for expenses necessary tb bring the structure into compliance with City codes and Section 8 Housing Quality Standards,' whichever is stricter, for energy improvements and general property improvements as possible under program limits. The loan should not exceed $30,000, unless deemed necessary by the Housing Programs Administrator. Such exceptions, in extenuating conditions will be justified on a case-by-case basis and will be limited to a $2,000 floating cap. At the time of loan award, a lien will be placed upon the structure for applicable period. In the case of deferred forgivable loans, if the house is sold or transferred before the lien period expires, the homeowner will receive credit for every month spent in the house. The credit is subtracted from the total note amount that is repaid to the city and designated for the other housing activities. Minimum Lien period will be based upon the following Home Affordability Periods: CDBG or HOME Length of Lien Investment per Unit Period $2,000-$5,000 No lien filed $5,001-$14,999 5 years $15,000-$40,000 I 10 years $40,001 +Above 15 years HOUSING ASSISTANCE PROGRAMS PAGE 9 VI. B. in the event that,'$30,000 is not sufficient to bring the entire property into compliance with City codes and .HUD standards, the applicant may be considered for tile CDBG funded Minor Home Repair and Emergency Assistance Program or the Home Reconstruction Program. Under the CDBG funded Minor Home Repair Assistance Programs a maximum loan of $10,000 is allowed to correct single or minor deficiencies, without bringing unit fuily up to code. Immediate dangers to health and ~afety qualify for E~rgency Assistance Program assistance not to exceed $5,000. No lien will be placed. EMERGENCY ASSISTANCE AND MI~NOR HOME REPAIR PROGRAMS Emergency and Minor Home Repair Assistance programs will be provided to address a limited number of deficiencies, without bringing unit to full compliance; for example: roofs, electrical rewiring and plumbing. Assistance will address to the extent necessary conditions that are code violations and/or structural deficiencies. A. Emergency Assistance Program 1. Emergency Assistance to eliminate specific hazards to health, sanitatior~ and safety of low-income persons wi[I be provided up to $5,000, unless deemed necessary by Housing Programs Administrator. In extenuating circumstances, a floating cap of $1,500 is allowed. Assistance will be provided in the form of a grant. A lien will not be filed on the property, if repairs do not HOUSING ASSI-C:I'ANCI'' PROGIL'~.MS PAG[:~ 10 exceed $5,000. The amounlt of the Emergency Assistance will be considered in all future requests for Rehabilitation Assistance and will be subtracted from the base maximum amount of assistance in computing feasibility under the regular rehabilitation assistance program. The Housing Programs Administrator or his designee will review all applications for' Emergency Assistance and the decision of the review will be final. Assistance will be provided to owner-occupants of residential structures on a case-by-case basis. Applicants for assistance under the Emergenc~ Program must meet the income eligibility requirements of the regular rehabilitation program. The Housing Programs Administrator will have the authorib/to'waive prior verification of eligibility in cases where an immediate danger to health, safety or sanitation exists. MINOR HOME REPAIR PROGRAM 1. Minor Home Repair Assistance will be provided up to $10,000 (amount of assistance to be determined by Housing Administrator) based upon condition of structure. In extenuating circumstances, a floating cap of $1,500 is allowed. Assistance will be provided in the form 6f a grant and/or loan base'd'on amount of assistance. A lien will not be filed on the property, if repairs do not exceed $5,000 IIOUSING ASSISTANCI~ PROGR.~\IS PAGE I 1 2. The amount of the Hinor Home Repair Assistance will be considered in all future requests for Rehabilitation Assistance and will be subtracted from the base maximum amount of assistance in computing feasibility under the regular rehabilitation assistance program. 3. The Housing Programs Administrator or his designee will review all applications for Hinor Home Repair Assistance and the decision of the review will be final. Assistance will be provided to owner- occupants of residential structures on a case-by-case basis. 4. Applicants for assistance under the Minor Home Repair Program must meet the income eligibility requirements of the regular rehabilitation program· The Housir~g Programs Administrator will have the.authority to waive prior verification of eligibility in cases where an immediate danger to health, safety or sanitation exists. VII. FULL REH^BILFFAT~ON-BELOW MARKET LOAN/NO INTEREST DEFERRED LOAN PROGRAM The Below Market Loan/No Interest Deferred Loan Program is an outgrowth of the previous Grant and Deferred Payment Forgivable Loan,Programs. The program authorizes loans to eligible borrowers whose repayments together with interest form a "Revolving Loan Fund" from which other Below Market Loan/No Interest Deferred Loans will be made. The program is in response to the increasing need to recapture federal funds. IlOU$1NG ASSISTANCE PROGIL~.~I$ PAGI~ 12 The program is designed to assist in the elimination and prevention of slums and blighted areas, to encourage pr6perb/owners to upgrade and preserve existing neighborhoods and rehabilitate private properties. ,Proqram Structure Under this program, each eligible and approved applicant will receive a loan and/or no interest deferred loan for home rehabilitation using CDBG and HOME funds. The City will contract wit~'~ local lending institute to service the loan. The loan will be 3% interest bearing payment note. There will be a $4.00 per month service charge to each loan recipient. Tile loans will have scheduled payments. They are payment loans that will be collected according to a monthly amortization schedule based on flexible terms. If the property is;sold or transferred before the loan is fuIly paid, the unamortized portion of the loan will be due and payable immediately. Proqram Features: 2. 3. 4. 5. Maximum loan amount: Minimum loan amount: Effective Interest Rate: Term: $30,000 $ 2,000 3% Flexible (20 year maximum) Maximum income limit is 80% of the Median income adjusted for family size as described by HUD. These guidelines will be adjusted annually. Applicants will qualify for an BMR/NIDP Loan according to the following schedule based on gross income: I lOUSING ASSIS'FANCE PI~.OG R.AMS PAGE 13 % of Median income °/o NoTnterest Deferred Payment % Below Market Loan 0-30o/o ~_ !.00 °/o 0 31-40% 60% 40% 4:[-50% 50% 50% 51-60% 40% 60°/0 61-70O/o 300/0 70o/0 71-80°/o 200/0 800/0 Underwritinq 1. Housing expense ratio/total debt ratio. The maximum housing expense ratio is 30%. The total debt ratio cannot exceed 45%. 2. Credit analysis. 3. Income limits. 4. Complete Homeowner's Certification Course. VIII. HOUSING RECONSTRUCTION PROGRAM The Housing Reconstruction Program will provide assistance for the voluntary demolition and reconstruction of dilapidated structures. Structures must not be feasible for rehabilitation to qualify. The cost of rehabilitation must exceed the cost of replacement. A. The Housing Assistance Program staff wilI be r?sponsible for approval of applicant eligibiliL-y for the program. This will be based upon the City's list of houses ti~at il'ave been determined not to,be Feasible for rehabilitation under the existing rehabilitation program. I IOUS1NG ASSISTtNCE PROGRAMS PAGE 14 B. The Housing Assistance Program staff will be responsible for Processing applicants, determining feasibility of rehabilitation, notifying appIicant of rehousing options, preparing rehousing agreements, assisting applicant in contractor selection profess, inspecting new construction, initiating final inspections for certificates of occupancy and maintaining records as required by HU'D. C. Implementation Process 1. City maintains a list of applicants for housing rehabilitation program assistance where a determination has been made that the structure is not feasible to rehabilitate to minimum standards under the City's Housing Rehabilitation Program. 2. Applicant is evaluated for reconstruction assistance. Staff processes applicant under the same guidelines as rehabiitation program. The assistance will. be in the form of a combination Below Market Loan and No Interest Deferred Loan. The amount of assistance is $48,000 with a $2,000 floating cap. 3. Feasibility determination will be made following a detailed inspection of the property by Housing Staff. This inspection includes completing a list of deficiencies that must be corrected in order to bring the structure into compliance with HUD and City Codes. Feasibility of rehabilitating structures under established program limits will be determined by an assessment of the estimated cost to correct all code violations or to HOUSING ASSISTANCE PROGRAMS PAGE 15 remedy immediate threats to health and safety. 4. The Housing staff'will provide-.assistance in soliciting bids and contractor contractual compliance. D. Rehousing Agreement Each applicant will sign a Rehousing Agreement with the City which outlines the owner's and the City's responsibilities under the program. This agreement establishes a date on which the owner agrees to vacate the present structure, agrees to let the contractor demolish the structure, agrees occupy replacement structure when complete and also agrees that reconstruction is .'~ voluntary, therefore, temporary housing during reconstruction is their responsibility. E. Technical assistance will be provided by Housing Assistance S'~aff to :' homeowners. This assistance will include explaining the program and procedures used to process applicants, assistance in understanding program requirements and serving as a representative of the homeowner when requested, in dealing with the construction contractor. This technical assistance may include referral of homeowner to social service agencies, etc., as appropriate. IX. FEASIBILITY OF REHABILITATION In addition to determining eligibility oF the homeowner, the feasibility of rehabi!itation of the property to minimum program standards within program dollar ilmits ~,,'~,~ ~e made fo[io,,ving a detailed inspection of the 'propers/, completion of a list of deficiencies that must be corrected and a preliminary cost estimate. Feasibility of the IIOUSING ASSIS'I'AXI:Ii PROGI~.AMS PAOli project will be determined by an assessment of the estimate of costs needed to substantially correct all code vidiatic~ns and.to remedy immediat~ threats to health and safety. Feasibility will be based upon the replacement cost for comparable units to meet needs. A list of ali structures determined to be infeasible under the program will be maintained which will serve as the waiting list for the Home Reconstruction Program waiting list. X. OWNER/CiTY AGREEMENT An Owner/Ci[-y Agreement between the homeowner and the City of Port Arthur will be required as part of each loan/grant made under the program. This agreement will outline responsibilities of each and will include provisions for the filing of a lien when appropriate. The Housing Administrator will sign this agreement on behalf of the City. SELECT, ON OF CONTRACTORS (ALL PROGRAMS) A. The City of Port Arthur will participate as an objective third party to the contractor selection process· The City acts as an oversight or administrative agency only. B. The owner shall assume the primary responsibility of obtaining a contractor to complete the rehabilitation work. Bids for projects may be solicited and awarded using any of the following methods. 1. Owners may request that bids be formally solicited, by advertising the project in the newspaper. Sealed bids will be required and the City Housing Programs Administratoi- will conduct a full bid opening process. No bid award will be made at this time. Prior to the IIOUSING AS.q[STANCE PROGIL'kMS PAGE 17 award of any bid, City staff shall review all bids for completeness, accuracy ~nd cost reasonableness. 2. Bids may be solicited, by the owner, from contractors on the City's Approved Contractor list. 3: Owner may submit a bid from any contractor of their choosing (such contractors must apply and meet City's qualifications for contractors), if the 'chosen contractor cannot meet the City Approved Contractor standards, the owner would have to obtain another contractor or select an alternate, if more than one bid was obtained. Under option 1, the bid process would be formally advertised and the contract would be awarded directly to the lowest responsible bidder without further hegotiations, if bid meets cost reasonableness parameters (10-15%" higher or lower than staff estimate). Under options 2 and 3, the owners would be required to submit to the City the bid they wish to accept. 7-he City will then review the bid for completeness and cost-reasonableness. If the bid amount is within the established cost-reasonableness parameters, as determined by the City (within 10% above or below the staff cost estimate) the bid is considered to be cost- reasonable and can be awarded. If the bid selected falls outs/de of the above parameters, under options 2 and 3, the owner and the contractor, w/th asSifftance from the City's sta~ would meet to review, and discuss the individual line-item amounts. If the discussions IIOUSING :\S$1STANCI': PROGRAMS PAGE 18 over the excess cost is not reso/ve~ the owner would have two options: (1) reject the bid and obtain another br select an alternate bid or (2) pay the difference between the final City staff cost-est/mate and the amount of the selected contractor's bid. This process places the majority of the responsibility for rehabil/tat/o.n directly on the owners as they become actively involved in the contractor select/on process. Corollary benefits to this process are that there should be significant improvement in the contractor's performance and an expansion o? the City's base o? e//g/b/e contractors. In add/t/on, by a/lowing the owner to assume his/her ownership responsibilities in this process~ they realize that they have both input and follow-up obligations for the work' being done in their homes. This process can a/so significantly reduce the number of complaints received. As an indirect observer to the'contract, the City's I/ability under this system/s generally reduced. C. A contract will not be awarded to the Iow bidder ii' that contractor has a maximum of three (3) incomplete rehabilitation jobs at the time of the bid openin9 or is it has been determined that the contra~or shouId be rejected; i.e., no insurance or failure to pe~orm. D. In all cases, documentation 'cha'c bids were solicited and awarded compe~itively will be maintained and in all cases con~rac~ors wiTI be nol:ified of bid vesutts and award, lOUSING ,.\SSIS'I'ANCI'~ PI~.OGIL:kMS PAGE 19 XII. CONTRACTOR QUALIFICATION A. The City will adopt qualifications and regulations with respect to contractor qualifications and will maintain an active contractor list. B. All work performed by the contractor will be required to be guaranteed for one (1) year period following, certificate of final inspection. The Housing Programs Administrator or designated staff will be responsible for making homeowners aware of this guarantee and will assist in enforcing this guarantee should problems arise. XIII. CONTRACTING REHABILITATION A. Form of Contract - Rehabilitation work will be undertaken through a written contract between a licensed contractor and the homeowner. Housing Assistance staff will prepare the contract for signature by the contractor and the homeowner. Approval by the City to fund improvements contained in the contract Will be required in order for fund~ig of the contract. The signature of the Housing Pro, grams Administrator on the contract document will evidence this approval. The contract will consist of a single document made up of the bid, 'general and specific terms of the contract, specification of work to be accomplished under the contract and a copy of the Owner-Cib/Agreement. B. Change Order Procedure - Change orders may be approved to make changes in scope of work or to allow for cost increases/decreases or no cost changes required to pay the cost of repair and/or replacement of actual or incipient code violations which were not obse;-.'tf :: :: - t': ""-'-t::~? ~,c ~h: ?-e?aration of the original contract. I IOUSING ASSI~I'ANCE PI~.OGIt&MS PAG g 20 C. Payment Procedure - Payments will be made following payment schedules contained in the contract. These ~ill generally be after completion of 50% and 100% of the work. Payments will be made based upon the Housing Programs Administrator's or designated staff's concurrence that works have been completed according to specifications in the contract. XIV. INSPECT[ON OF REHABIL1TA'F[ON WORK A. Housing Assistance staff will have the responsibility for making inspections on work being financed by the program. Staff will make inspections as necessary to assure work is being completed according to the contract. Inspections will always be made when progress payments are requested or when requests to change or add to original scope of work are made by either the Contractor or Homeowner. Additionally, inspector will make periodical on-site inspections. B. Upon adequate .final inspection, the Housing Programs Administrator or designated staff will obtain a release of liens/lien waivers from each subcontractor, general and if applicable, major supplier, whenever payment is made. Contractor must also provide a copy of each warranty due to the homeowner. Following this, a Notice of Completion will be issued and a final payment minus 10% retainage will be authorized. All of retainage will be returned 30 days following Notice of Completion unless problems have surfaced which need to be resolved. The Housing Programs Administrator or designated staff will reiinspect the property 10 months after :,::7,:~I~_b2 to ~ ? :n',' ':~f~zts have beer, identified~so they can be corrected during the warranty period. I lOUSING ..\SSIS'I'.hNCE PI~.OGIL~.MS PA. GE 21 C. Homeowners with warranty concerns should make a written request to the contractor and forward a .copy'of'th!s .request to the City. The contractor will be given lO working days to remedy the concern. Any ~:ontractor unwilling to honor their warranty will be considered a non-responsible contractor and will be taken off the approved contractor list, until such time that the concerns are addressed. XV. FORHS The city attorney prior to their use in operating the program will approve all forms used as part'of the implement~tibn of the program and which constitute legal instruments, such as the contract and legal documents. XVL CONFLICT OF INTEREST No member of the City Council and no other official, employee or agent of the city government who exercises policy decision-making functions or responsibilities in connection with the planning .and implementation of the Housing Assistance Program shall directly or indirectly benefit from the program, be eligible for the program or have -~n interest in any contract, subcontract either for themselves or those with whom they have immediate family or business ties. IIOUSING ;\SSIS'I'ANCi'i PROGR,-k},IS P;kG[:?22 GENERAl. PRO'PERTY ]:MPROVEMENTS (GPIs'} General property improvements may include but are not required and shall not exceed 20% of the total of the required repairs for code and incipient violations. 1. Paintin9 of wails, etc., not provided or corrected as part of rehabilitation. 2. Bathroom hardware requested by the homeowner that is in place prior to rehabilitation. This may include mirrors, medicine cabinets, towel bars, toilet paper holde'rs, and soap dishe~:' Grab rails needed for handicapped occupants are not considered as bathroom hardware as it applies to this section. 3. Closing in/and or adding/moving interior doors which are not absolutely necessary for other essential rehabilitation. 4. Provision of additional shelves, closet space,' etc., to increase storage space of the occupants. 5. Landscaping, removal of dead trees not endangering the structure. 6. Addition of kitchen cabinets and food preparation areas in excess of minimum standards. 7. Safety devices requested by the homeowner such as flood lights, etc. not required under Hinimum Rehabilitation Standards. 8. Doorbells. 9. Installation of new and/or replacement of' existing floor co'.'s-;~s when not cited as a violation. 10. Upgrades of materials which exceed the minimum grade and price established by IIOUSING ASSIST?uNCI the City. To the extent feasible, GPIs'rn~y be. included in the approved bid amount. However, should the amount needed to correct all required repairs exceed the amount of assistance available, all GPI items will be removed and the cost reduced accordingly. IIOUSING ASSIST,,kNCE PI~.OGlt,:~MS 1)AGE 24 Notices DELINQUENCY GUIDELINES :IL0 Day After the 10-day grace period a late charge will be assessed to the account. At this point, the Borrower can pay the total amount due or contact the Loan Services to discuss any special considerations he/she might need to meet his/her payment agreement. 30 Day After 30 days delinquent, if contact or payment has not been made, a letter will be sent to the Borrower. The Loan Services will also call the Borrower to discuss repayment. 60 and 90 Day If there is no response after the 30-day notice a letter will be mailed certified, return receipt requested and a call will be made to the Borrower at 60 and 90 days. These contacts will express the importance of repayment and the possibility of default and possible foreclosure on the loan. Beyond 90 days the loan will be in default and consideration for foreclosure on the property will be made by our office. Not Sufficient Funds A check returned to our office as Not Sufficient would automatically make the Borrower's account delinquenl;; as the payment(s) will have to be reversed in the Mortgage Servicer. To make the account current a letter will be sent requesting the Borrower to pay the original payment amount plus late charges and a $:[0.00 NSF ch'a~'ge per check in the form of cash or money order. Informal Payment Plan If the Borrower is less than 3 payments behind, he/she can schedule an informal payment plan with the Loan Servicer. An informal plan will allow the Borrower to pay as needed to ma!Ge the account current. Example: The Borrower can work out a plan to make weekly or bi-weekly payments until the account is current..T? after 2 months the Borrower cannot make his/her account current then he/she has the option of requesting forbearance. IIOUSING ,'\SSIST.\NCI~ I)ROGIL'kMS PAGE25 DEFAULT GUZDELI'NES Forbearance ,, . Special consideration for a forbearance Can be given if the Borrower has a situation with extenuating circumstances that prevents the Borrower from being able to make payments as stated in the contract. To have a situation considered, the Borrower needs to contact the Loan Services and inform them verbally of the situation and provide the following written information: 1) A letter informing the Loan Service of the situation requiring special consideration and 2) Substantiating evidence of the situation (medical bills, legal papers, etc,) Housing Programs Administrator, Staff and Loan Servicer will review the request for Forbearance. The ~ecommendation Will then be presented to the City Manager for final approval. Extended Repayment Agreement An extended repayment agreement can be established to bring the Borrower out of default/foreclosure. The Loan Servicer shall work out the terms of this agreement. Late payments, interest due and late charges wilt be added to the current principal balance of the loan and re-amortized to determine the new monthly payment amount and term. This agreement will be signed by the Borrower(s) and the City Manager and will become the new loan agreement. Foreclosure If alter 3 months (90 days) the Borrower has not responded to the delinquency letters and,calls and has not made a payment, the loan will be in default. The file will be referred to Legal to begin foreclosure proceedings in accorda'nce with the Texas Property Code. Summary The goals of our programs are to provide decent, safe and sanitary housing and to provide homeownership opportunities for low to moderate-income families and individuaIs; not to repossess homes. Yherefore, every effor possible will be made to work out an agreement to keep the homeowners in their homes up to the 90-day default. [lOUSING ASSIS'I'.\NCI~ I~I~.OGll:\MS PAGE 26 GRIEVANCE PROCEDURE City of P0~Arthur Hou. sing Division Should any applicant for or recipient of ~b/ices from the Housing Division wish to file a grievance against the City of Port Arthur pertaining to such services provided or applied for, the following procedure shall be followed to address the grievance: The person(s) filing the grievance may either verbally or in writing request an appointment with the Housing Programs Administrator to present the complaint. At this informal stage.of the resolution process, the complaint may be presented either in written form or verbally. ]:t is the Division's intent to respond to and resolve the complaint as quickly as possible and practical, but a response to the complainant should be made no later than 10 working days from the date of receipt. Should the response by the Housing Programs Administrator not be satisfactory to the person(s) bringing the complaint, an appeal may be made directly to the Director of Planning. At this stage of the resolution process, the request for appeal and the complaint itself should be submitted in writing. The complaint should fully describe the nature of the problem and contain all pertinent information necessary to come to a thorough understanding of the situation. The information provided should include the complainant's name, address, and daytime telephone number. The Director of Planning may ask for additional written information that may aid in understanding the scope of the problem and has the option of meetir}g with the person(s) involved before reaching a decision. A response to the complainant should be made as expeditiously as practical, but no later than 10 working days from the date of receipt of all written information provided or requested. Should the response by the Director of Planning not be satisfactory to the person(s) bringing the complaint, an appeal may be made directly to the City Manager requesting review of the decision. The request for appeal and review should be in writing. A response to the complainant should be made within 20 ~,,/orking days fro'- receipt of the request for appeal to the City Planager. £ The following list icJentifies the name, addresses, and telephone numbers of the persons to contact: to file a grievance: [ lOUSING ASSIS'I'.\NCI( PI~.OGIL'~.MS PAGE 27 Housing Programs Administrator Room 205 " 444 4th Street Port Arthur, Texas 77640 (409) 983-8259 Dale Watson Director of Planning & Grants Management Room 337 ~.~.~. 4m Street Port Arthur, Texas 77640 (409) 983-8:~38 I (we), the undersigned, have read and understand the grievance procedure describe~i above which is to be used for the purpose of resolving any complaint relating to the HousiNg Assistance Division of the City of Port Arthur. Applicant Date Co-applicant Date [lOUSING A~I$"i'ANCF, PROGRAs~[$ I~AGI". 28